LOBSTR Stellar Wallet Reviews 57

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I have had an account with lobster for 6 years went to send funds into something more secure !! This Lobster account is a straight scam unable to move funds can not swap send ..O but the will let me... See more

Rated 1 out of 5 stars

Am locked out of wallet, being told none of my security phrases, email, etc is valid. Have lodged support ticket multiple times over many months. Nobody has ever responded. Thousands of dollars worth... See more

Rated 1 out of 5 stars

Lobstr Wallet has so many SCAM fake assets on it, stay away, yes you can still trade with some legitimate assets, but hte fact that the wallet allows so many fake assets to be created and traded, as a... See more

Rated 1 out of 5 stars

Human content. Customer service must be AI generated. The same answer for any help ticket. I want to disable lobstr vault app. It cannot be done from their directions. I cannot confirm any transaction... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Financial Institution

Information provided by various external sources

Simple and Secure Stellar Lumens Wallet. LOBSTR is a great way to get started with Stellar crypto. Available as web, Android and iOS apps. Nice design, simple interface, ZERO fees, FAST transactions, live XLM price, beautiful charts and a lot more!


Contact info

You should know

2.0

Poor

TrustScore 2 out of 5

57 reviews

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Rated 1 out of 5 stars

I have had an account with lobster for…

I have had an account with lobster for 6 years went to send funds into something more secure !! This Lobster account is a straight scam unable to move funds can not swap send ..O but the will let me buy more DO NOT USE LOBSTER WALLET OR ANY PRODUCTS THEY HAVE !!!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!!!

Once I invested my money, there was no way to get it out. I invested thousands in XRP& XLM. Then the account was hacked and drained. There is no one to reach out to for any type of customer service- no phone number, you create a ticket and never heard from anyone again. It's a black hole. Huge scam!!!

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this wallet

It's been over three consecutive years without access to my funds on LOBSTR sure the LOBSTR Vault. Although have my private keys and everything else. No one can from support can assist me at all. This is UNETHICAL.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Lobstr is my choice for Stellar

Lobstr is my choice for Stellar: a simple, secure, and popular multi-functional wallet. It's protected by a password and two-factor authentication (2FA). For maximum security, the LOBSTR Vault app with multi-signature support is available.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Lobstr Wallet has so many SCAM fake…

Lobstr Wallet has so many SCAM fake assets on it, stay away, yes you can still trade with some legitimate assets, but hte fact that the wallet allows so many fake assets to be created and traded, as allowed millions to loose so much money. VERY HIGH STAY AWAY. When you do yout Crypto Tax Reporting, its a nightmare. Trust me.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Lobstr is a scam!

Lobstr is a scam site. Their affiliated sites also scams. If you don’t want to LOSE your money go elsewhere. They made big claims and haven’t followed through on any of them. The application is riddled with dodgey coins which are probably owned by them. No one will get back to you when you request assistance and you can’t get your currents funds out.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Default "Donation" Contact — Lost Funds to LOBSTR Wallet

I created a new account and successfully completed one transaction. On my second, I was in a rush and noticed a contact already saved in my address book. Since I hadn’t added anyone myself and assumed it came from my first transaction, I sent funds to it.

Big mistake - turns out the address belonged to LOBSTR themselves, not my intended recipient. Support admitted it was their wallet but refused to explain why it was in my contact. My support ticket was simply labelled "Donation". They returned only less than 20% of my funds, taking $50 USDC as a so-called “donation fee.”

There is no mention of this default contact and this GBID…GSGJ donation account on their website.

The contact could have had a label like "Donation" but nope, instead they left it blank. Obviously this is still my fault for not checking, but this also a predatory setup from them and a huge red flag. Very disappointing because this was my first experience using Stellar to transact; I chose lobstr due to all the positive comments I saw on my Google searches.

7 June 2025
Rated 4 out of 5 stars

All good till now

All good till now, never had any issue for 8 months. I never needed to use support, so I can’t classify it good or bad, despite many claim it doesn’t work well. Stellar is open source and has many scammers operating on it and many tokens are fake. Só it’s our job to verify the domains and stabilish trust lines.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website, I think they paid trustpilot to delete my review but i will not be silenced, my $2000 was stolen by these frauds, Rose Lane GP is on the case.

18 November 2024
Unprompted review
Rated 1 out of 5 stars

NO ACCESS IN 14 MONTHS!!

I have not had access to my assets in almost 14 months since adding the Vault. I have informed support and sent many screen shots regarding the problem but the issue is not being addressed. I keep getting the same response.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

it's so laggy to use on a desktop

it's so laggy to use on a desktop or laptop, that it's basically useless, had the wallet for nearly 2 years and just consider the site rubbish, have been able to send XLM to another wallet once, but apart from that, i never use it, log on every couple of months to see if usage has got better, but NO, utter waste of time, go else where than lobstr

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Support refuses to respond

Am locked out of wallet, being told none of my security phrases, email, etc is valid. Have lodged support ticket multiple times over many months. Nobody has ever responded. Thousands of dollars worth of assets are in that wallet.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

No customer service

Human content. Customer service must be AI generated. The same answer for any help ticket. I want to disable lobstr vault app. It cannot be done from their directions. I cannot confirm any transactions. So my account is basically frozen in time. Big mistake connecting lobstr vault. Lobstr itself was working ok. I was just trying to protect my account which I have had for a while.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Wow .!

Wow .!! Despise all the negative reviews I came to a conclusion people loose their tokens due to lack of knowledge. I have Lobster Wallet for the past 2yrs and finally decided to send my XLM to Robinhood Platform. First I was skeptical but when I received all my XLM back to Robinhood I was relief and knew its not a scam. When you swap or purchase token in Lobster wallet it clearly says LOBSTER DOES NOT SUPPORT THIS TOKEN that is a RED flag and stay away from that token but if it says LOBSTER SUPPORT it then we good. My experience #Saludos GOOD LUCK !!

24 May 2024
Unprompted review

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