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LoansOne Reviews 81

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TrustScore 5 out of 5

4.8

Alternative Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly attitude, making the process smooth and easy to understand. Many highlight the exceptional service, noting the efficiency, quick response times, and clear communication throughout the entire process. People appreciate being kept informed and supported, with many feeling that the team goes above and beyond to secure the best outcomes. However, some customers reported dissatisfaction, mentioning wasted time, avoidance of questions, and the use of delay tactics, leading to no positive outcome.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their efficiency, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency, helpfulness, and passion.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and support... See more

User experience

Users describe positive interactions with the user experience, with many reviewers highlighting the ease and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and instant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy... See more

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Rated 5 out of 5 stars

Micah was awesome. Very diligent and helpful. Always followed up when they said they would. Very polite and professional. Great all round service.

Rated 5 out of 5 stars

Edlyn was amazing definately a 5 star review High communication Support the entire way through process Support and easy process Thank you

Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.

Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The Real Deal $$$

Upon expressing my interest to attain a non-secure loan I was connected with a loan specialist almost instantaneously. EA (yes her name) was the agent assigned to assist me through the seamless process. EA not only exhibited great listening skills but she also provided me with a confident level of assurance she'd be able to ascertain the funds I was seeking.

There was no high-powered salesmanship but rather a personalised approach that paired well with my budget and ability to work within an affordable payback structure.

LoansOne and EA is a trusted agency in which I'm certain I'll engage with again in the future ahead.

Highly recommended!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I worked on my loan application with…

I worked on my loan application with David. He was great and very helful. Helped right through the process until my application was approved. I would recommend other family and friends to David @ one loans. Thanks so much

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Alyssa was a great help

Alyssa was a great help. Very professional, prompt and very clear and upfront about the process. Highly recommend. Overall a great service!!!!!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Adrian was excellent

Adrian was efficient, professional, thorough and helpful
Step by step guidelines and very responsive with moving forward with each stage of loan
Everything was explained, no surprises and things occurred in a timely manner

20 April 2026
Unprompted review

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