LMB Residential Surveying Ltd Reviews 

267
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly reported having a truly great overall experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, friendly, and exceptionally efficient throughout the entire property survey process. Many people note that property inspections are carried out very quickly, and highly comprehensive reports are delivered in a remarkably short timeframe. Reviewers consistently highlight that the final documents provided are thorough, well-structured, and very easy to understand, which assists first-time home buyers significantly. Consumers deeply appreciate the consistent clear communication and professional guidance offered, making this firm a dependable choice for all future property purchases.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing experiences as outstanding and professional from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

User experience

People report positive experiences with user_experience, highlighting that surveys are thorough, detailed,... See more

Response time

Clients share positive opinions on response_time, highlighting quick turnarounds and efficient communication.... See more

Customer service

Reviewers express great satisfaction with customer service, praising the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience was great as a very comprehensive overview of key areas was provided to myself and my partner. Areas we asked to be of focus were also fully inspected and we felt confident in the... See more

Rated 5 out of 5 stars

Highly recommend LMB surveys. Very efficient with timings and detailed survey. We were kept informed throughout the whole process, as first time buyers we couldn’t be happier with this service! Massiv... See more

Rated 5 out of 5 stars

Really thorough and detailed report. More than happy to answer any further questions you may have, even offered to schedule a call in with the surveyor once the survey was complete, which I thought wa... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start to Finish I couldn’t recommend Lewis enough. From the very first enquiry he was professional, approachable, and clear in his communication. The survey w... See more


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Specialising in RICS Home Survey Reports Level 2, Level 3 and Valuations across the North East of England and London. We are an independent family run RICS registered surveying firm, focused on delivering first class service with a personal touch. Our admin team can support you from start to finish with advice and guidance on your survey choice, any additional services available to add to your survey you may benefit from (and advising against unnecessary add-ons), and continued aftercare support, should it be needed. Our surveyors are RICS accredited and our company is RICS Regulated, so you can be assured you and your new home are in safe hands. Following your survey, your surveyor will be on hand, alongside our admin team, to answer any questions you may have, offering unbiased straightforward advice. Whether you are buying your first home, upsizing or downsizing, we look forward to helping you on the way to your new home. Or, if you need a Valuation (Help To Buy, Market Value etc.) again, we are here to help you, with Valuations carried out by our RICS Registered Valuer. Contact us for a free quote and advice: 0191 816 1616 or 0203 576 5656 enquiries@lmbresidential.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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4.9

All reviews

(267)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff! Feel in very safe hands, especially as a first time buyer. Very quick to do the survey and the reports are very detailed.

20 December 2025
Rated 5 out of 5 stars

Highly recommend

I haven't got any knowledge of house. I couldn't even understand the report. But I was fully explained by the staff(nice lady). And was given a lot support and was told what to do next. Really really appreciated. I believe not many people buy the house many times. Possibly only once in a life, I would strongly recommend this company to someone who buy their first house.

20 November 2025
Rated 5 out of 5 stars

A very comprehensive survey

A very comprehensive survey covering all elements in depth. Very efficient & report was sent quickly
after the visit.
We are pleased with the service & would recommend to other purchasers.

18 November 2025
Rated 4 out of 5 stars

Provided a service as discussed prior…

Provided a service as discussed prior to it being carried out. Carried out the survey and provided a detailed report within a week of the survey being carried out. Report easily understood and detailed.

13 November 2025
Rated 5 out of 5 stars

Fantastic service

I'm in the process of purchasing a house as a first time buyer, and LMB has been extremely helpful so far. Not only was the survey report completed and sent to me quickly - easing the burden on the already lengthy process - but my surveyor, Lewis, has been very open and friendly in the contact I've had with him, as well as offering his time to answer any additional questions. The pricing was also fantastic for a Level 3 survey, and I'm very happy with the quality of the report. In future should I decide to move house, I will definitely consider LMB for my survey again.

10 November 2025

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