The fact that im able to do a recharge on my sons cell is very convienant , i do recurring charge and its convienant
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I been using Llama Honduras and Llama El Salvador to Top Up a few numbers , sometimes I was told nothing happened no recharge!! My answer is I did it!! Maybe is not your fault but Claro or Tigo make y... See more
Company replied
I am very satisfied with your service, also my people in my country they are very satisfied too. Thanks so much to provide this very excellent service.
Very amazing , I love it , I send my mother in law and in laws a recharge every month and this is easy and reliable in one click , fast and efficient. Thank you
Company details
About LlamaElSalvador
Written by the company
LlamaElSalvador.com is an international telecommunications website dedicated to Salvadorean immigrants all over the world. LlamaElSalvador.com helps Salvadoreans keep in touch with everyone back home through a wide range of services: prepaid credit, virtual numbers, and mobile recharge. Founded in 2007, LlamaElSalvador.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
Written by the company
Send credit to El Salvador mobiles in 3 easy steps
LlamaElSalvador - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join LlamaElsalvador.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
4780 Ashford Dunwoody Rd Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@llamaelsalvador.com
- llamaelsalvador.com
4.4
Excellent
607 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Satisfied customer
Veey reliable service. No hidden fees or surprised changes. Good quality connections. Will use agsin
30 April 2021
Always good at transferring to account
25 April 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tigo sucks
Tigo sucks cause they do i have tried to get in contact with them cause their service is not what they advertise but so far i haven't found another provided but i will
22 March 2021
Reply from LlamaElSalvador
Hello Hugo,
Thank you for taking the time to leave us a comment.
We have checked the order you placed on the website and it is showing a successful status with Tigo Prepaid Credit in El Salvador. One of our agents provided the reference number for this transaction, so we advise you to get in touch with them as soon as possible to see if anything can be adjusted on their end.
Our agents will be more than happy to help you out in case you need further details.
Have a nice day,
LlamaEl Salvador. com
I like to use your company because the…
I like to use your company because the easy automatically pay system you provide.
Thank you very much
17 February 2021
Buen servicio
19 January 2021
Awful costumer service
Awful costumer service . no one cares about clients problems. Actually they have no costumers service. Even you email them they don't bother answering.
16 December 2020
Reply from LlamaElSalvador
Hello Alvaro,
Thank you for your comment.
We have checked your account and were able to notice that our agents replied your emails on both occasions. Kindly check all your email folders and you will find our agents answers there.
LlamaElSalvador.com
Reply from LlamaElSalvador
Hola Joel,
Gracias por abrir el tema.
Mobile Recharge no es un servicio de cambio de divisas, es una compra de servicios. Es por eso que el servicio Mobile Recharge que brindamos no garantiza la tarifa normal que usted recibe para el intercambio de dinero (con su institución financiera local, por ejemplo). La tarifa de procesamiento que tenemos en nuestro sitio web se establece de acuerdo con los acuerdos que tenemos con proveedores en diferentes partes del mundo y reflejan múltiples pagos internacionales.
Todos los servicios de recarga funcionan de la misma manera. Cuando los costos bajan, el procesamiento cambia automáticamente.
Para una total transparencia, siempre se le informa el costo total de la recarga móvil en la página de pago antes de proceder con el pago. Para cualquier pregunta, nuestro equipo de soporte está disponible 24/7.
Gracias por tu comprensión.
LlamaElSalvador.com
Reply from LlamaElSalvador
Hello Rosario,
Thank you for your comment about your experience with us.
We checked the recharge you placed with us and noticed it has a successful status.
Our agents have opened an investigation with the operator and will keep you updated.
Don't hesitate to reach our agents in case you need assistance, they're available 24/7.
Have a great day.
LlamaElSalvador.com
Service is good
Service is good. Could offer more specials. That are worth the money spent.
12 September 2020
Unprompted review
Reply from LlamaElSalvador
Hello Guadalupe,
Thank you for taking the time to leave us this review.
Whenever mobile recharge operators have special offers, they are displayed on the recharge page for each one of them. Special offers coming from the website directly are normally sent through email so that customers can choose the product they want and benefit from the offer.
You can also get Thank You points for free calls every time you recommend the service to your friends and they try the service. Here are more details on how to send nice invites directly from your account: https://LlamaElSalvador.com/thank_you_points
Hope it helps, keep in touch!
LlamaElSalvador.com
Buen servicio 😌
8 September 2020
Unprompted review
Happy Customer
Please with the call quality and the convenience of purchasing voice credit.
1 August 2020
Unprompted review
In the month of May I made three…
In the month of May I made three top-ups for a Claro El Salvador telephone number, none was delivered but they did charge me and they did not return the money despite not having provided the service !!!!
7 July 2020
Unprompted review
Reply from LlamaElSalvador
Hello Luis,
Thank you for your review.
We double checked the orders you have on your account and we confirm that the 3 orders you are referring to have been cancelled. This means that it is up to your bank to have the amount for each of these orders updated on your bank statement. We suggest you contact your bank directly for this matter.
If further information is required don't hesitate to reach our agents who are available 24/7.
Have a great day,
LlamaElSalvador.
I been using Llama Honduras and Llama…
I been using Llama Honduras and Llama El Salvador to Top Up a few numbers , sometimes I was told nothing happened no recharge!! My answer is I did it!! Maybe is not your fault but Claro or Tigo make you look bad , now I'm trying Xoom and is been working fine cause I send money too , internet I was told no problem but regular minutes recharge get lost sometimes .
7 July 2020
Unprompted review
Reply from LlamaElSalvador
Hello Pavel,
Thank you for taking the time to review our service.
We understand your point, but once a recharge is accepted by the operator whose contact information is available on the invoice, the operator becomes responsible for completing the recharge.
We appreciate your understanding,
LlamaElSalvador.com
Good package easy to used.overall great
6 July 2020
Unprompted review
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