Almost 3 weeks and package hasn't arrived and no communication from them on what the delay is. No reply to emails an social media plus no answer on the number listed. Alot of money to let go down the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although I didn’t receive what I thought I had ordered, I messaged the team and they sent me another bottle straight away even though it was my mistake not reading the bottles carefully when making t... See more
From ordering to using it, Living Juicy is exactly as promised. Easy to use, no harsh chemicals and so far has kept the bugs at bay. My 5 yr old has no trouble using her brush every morning. Will be b... See more
I still haven't received half of the items I paid for. I ordered a jumbo pack, and received a standard pack but was also missing the comb. I was told that it would be sent, but I think it's been ne... See more
Company details
Written by the company
Living Juicy© offers a plant based highly effective head lice prevention solution. We started our little revolution in New Zealand and have helped over 5000 families beat those nasty nits naturally! The magic is in the combination of our New Zealand made formula and patented Living Juicy© brush which applies our hair care products effectively to the scalp. All our products are child friendly, natural and cost effective. You really don't need much to prevent the entire family from welcoming head lice to your home. Living Juicy© products are currently available in New Zealand and Australia.
Contact info
New Zealand
- livingjuicy.co.nz
Rated 3 as I was trying to read reviews…
Rated 3 as I was trying to read reviews on the website but I just couldn't find anything regarding the product besides that delivery was awesome and just starting to use the product on my kids hair has a lovely smell not too strong, will give it a few days before seeing any results
15 September 2022
Living Juicy 💚
Really fast shipping it was here within a couple days of purchase which was awesome considering we live in the middle of no where 😂 Really awesome products works amazingly! Been using on my children for a week now and so far so good !!
My children can use the brush by themselves they say it feels good and isn’t nasty on their hair and they enjoy using 😉
Win for me win for the kids !!
Thanks Living Juicy 💚
15 September 2022
Nothing but the best👍👍👍👍
14 September 2022
Absolutely love this product best I’ve…
Absolutely love this product best I’ve used on my children they havnt had head lice since the 1st use April 2022
2 April 2022
It was good I love the brush
8 September 2022
Great Product
Great Product, works wonders for getting the little crawlies out and would recommend to anyone with this issue.
7 September 2022
Easy to use
Have just started using this on my daughters hair, smells amazing unlike other chemical products we have used that just aren't working, so far so good easy to use. Brush is easy just need to use little amounts of oil in the brush,
4 September 2022
Reply from Livingjuicy
Hi Adam, thank you for your positive feedback, we're glad to hear that you had a good experience with Living Juicy. Please don't hesitate to get in touch if you have any questions and we highly encourage you to spread the word by using your personal referral link: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
Awesome product
22 August 2022
Reply from Livingjuicy
Thank you for your kind words and for choosing Living Juicy! We're happy to know that you're enjoying the product. If you ever have any questions or concerns, please do not hesitate to reach out to us and feel free to spread the word by using your personal referral link: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
Reply from Livingjuicy
Hi Toni, thanks so much for taking the time to share your Living Juicy experience with us and others on Trustpilot 🙏 we really appreciate. Great news about the results and please don't hesitate to get in touch if you have any questions. Feel free to spread the word by using your personal referral link: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
Worry free,good communication,spot on…
Worry free,good communication,spot on packaging products arrived undamaged.
No complaints here 👏
12 August 2022
Reply from Livingjuicy
Hi Samantha, thank you for taking the time to leave a positive review for Living Juicy. We're glad you're satisfied with our service and that your products arrived in perfect condition. We hope you'll continue to enjoy our products and please don't hesitate to help us eradicate head lice naturally by sharing your personal referral link with friends and family: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
FALSE INFORMATION
Well as much as the liquid product is great and worth some of it...I was taken back that there was no nit comb included.
For that price and for what this product is about, you would think they would include a nit comb to go with removing nits...comes hand in hand.
Tbh I would never had paid $99 for a brush and 2 little bottles of juice. Maybe $69 but thats it.
False advertising.
I sent a message and got answers back and an apology but you can't keep having old photos etc still appearing to be false advertising after I sent messages.
Maybe removal of all photos and info OR add a nit comb
10 August 2022
Reply from Livingjuicy
Hi Rogena, Thank you for trying our Living Juicy Natural Head Lice Prevention and Removal pack and for your honest feedback. We're sorry to hear that you were not pleased with some of our features, such as the lack of a nit comb. We understand that this is important to you and we have altered our communication to avoid any disappointment in the future. The nit comb is part of the pack as advertised but due to supply chain challenges we have ran out at the time of your purchase. Please get in touch and we will resolve the matter as we do care about your experience and most of all simply want to help you eradicate those nasty nits naturally. Thank you, the team @ Living Juicy
Reply from Livingjuicy
Thank you so much for your kind words and for choosing to shop with Living Juicy. We're thrilled to know that you had a great experience and that our products met your expectations. We hope you'll continue to enjoy our products and please don't hesitate to help us eradicate head lice naturally by sharing your personal referral link with friends and family: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
Since using this product we have had…
Since using this product we have had great results. So easy to use
8 August 2022
Reply from Livingjuicy
Hi Jasmine, thanks so much for sharing your Living Juicy experience with us and others on Trustpilot! We're thrilled that you are seeing great results. Please don't hesitate to contact us if you have any questions and feel free to refer Living Juicy to friends and family: https://livingjuicy.co.nz/pages/referral thanks again! The team @ Living Juicy
Awesome product worked great easy to…
Awesome product worked great easy to use and doesn't set of the asthmatics in the household
8 August 2022
Reply from Livingjuicy
Hi Kim, thanks so much for your feedback! Awesome news about the results! Would you maybe be willing to share a product review on our website too? We're sure that others can use your input to make an educated decision: https://livingjuicy.co.nz/pages/share-review thanks again for your support and please don't hesitate to contact us if you have any questions. The team @ Living Juicy
Great customer service
Great customer service! Even had a personal phone call to let me know about there order :)
2 August 2022
Reply from Livingjuicy
Thank you for your kind words and for taking the time to leave a review. We're happy to know that you had a positive experience with our team and that you were kept up-to-date with your order. Your feedback is always valuable to us and we will continue to keep it up! Thanks again the team @ Living Juicy
🤍🤍🤍
2nd time I’ve ordered from you guys 😍 love this stuff. Only thing that works for my sons hair
24 July 2022
Reply from Livingjuicy
So awesome to hear thank you for your review!!!
The go to product in my household
The go to product in my household. Use once and BOOM! Kutus gone... Just remember to follow up with the combing! Highly recommend.
10 July 2022
Reply from Livingjuicy
Thank You soooo much Talia, Super happy to be of service!!!
New user
Hi team, thanks for the great product!
It arrived packaged perfectly and all in tact.
Great instructions and easy to put together.
My daughter and son will be heading back to school with all the protection they need!
5 July 2022
Reply from Livingjuicy
Thank you kindly for your review Vic, We truly appreciate your support!!!
Product works well but expensive small…
Product works well but expensive small bottles easy to knock over spill the nit comb is cheap and I had to buy a different one to get rid of lice would only buy product and brush
4 July 2022
Reply from Livingjuicy
Kia Ora Emma,
Sorry to hear this... The bottles are intentionally small to minimize waste. The juice is formulated at a higher concentration. One 60ml bottle can do removal for four to six Children depending on hair length and thickness.
The removal juice is intended to detach the eggs from the hair follicles and the nits should slide out if hair easily after leaving removal juice in for 30 - 45min... After 30 - 45 min comb out with nit comb provided which should do the trick... It's what we have used for the past 3yrs.
Thank you for your feedback. If like to get in touch to assess your issue further if that's ok?
Cheers
Joe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.