Live Unlimited Reviews 

128
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers had a great experience with this company. Customers frequently mention that the clothing options are stylish, beautifully designed, and fit wonderfully across a wide range of different sizes. People also appreciate the careful packaging choices, the pleasant materials used, and the prompt arrival of their parcels for special events. Buyers are especially happy with the helpful customer support and the wonderful quality of the items received. However, some reviewers were not happy with delivery delays, noting that orders took weeks to reach them or completely missed important deadlines. A few other people also felt frustrated when certain delivered garments arrived with poor quality stitching or unexpected manufacturing faults.

What people talk about most

Product

Clients share positive opinions on product quality, design, and inclusive sizing. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent materials, stylish designs, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, balancing fast shipping with occasional delays.... See more

Order

Customers consistently note ambiguous experiences with order processes. Many reviewers praise the... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 3 out of 5 stars

On the website under returns policy it says they will be charging from 06/08. On the basis it is only July now I ordered a dress in 2 sizes ( paid delivery) on the basis it was a free return. When I... See more

Rated 5 out of 5 stars

Bought for my wife and she absolutely loves this dress. She was sceptical about whether it would look as good as the pics on the website but it is just as shown. Well made, feels good and she says it... See more

Rated 5 out of 5 stars

Thank goodness for this brand, keeping us larger sized ladies on trend! Simply love Live Unlimited!

Rated 5 out of 5 stars

I placed an order for a dress. It was delivered promptly. The feel of the dress was so nice and fitted lovely even with me being a larger lady. The colour of the dress I did really like and the... See more


Company details

  1. Plus Size Clothing Store

Written by the company

Find fashion conscious pieces designed to offer effortless style for every shape. A plus size range that offers dresses, tops, trousers and blouses.


Contact info

3.9

Great

TrustScore 4 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(128)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Just the worst

Appalling service - ordered a cardigan and paid for express delivery....it never turned up. Emailed them to complain and they said courier had attempted delivery which was clearly a lie as I was in every day that week and had had 5 other parcels delivered successfully. They then said they would contact the courier company to get them to re-attempt delivery that day. It never happened and then - I have only just realised - I got a refund the same day!!! So clearly it was a complete whitewash and the parcel was never sent in the first place. I would never trust this 'Fred-in-the-Shed' outfit ever again.....absolute shower of chancers and if I could have given no stars at all, that would STILL have been too many! Avoid them at all costs if you're looking for honesty, service, value and integrity.

1 March 2022
Unprompted review
Live Unlimited logo

Reply from Live Unlimited

Hi Mary,
We are so sorry to hear that you never received your parcel, we agree that this is completely unacceptable from Hermes.
We did take the issue up with them and we refunded you as soon as we were made aware that Hermes lost the parcel.
We would love to discuss this further with you so we can put this right. Our customers are our top priority and we would love to put this right. Please can you contact us on Customercare@liveunlimitedlondon.com
Thanks
Team Live x

Rated 1 out of 5 stars

Purchased a Bardot top it was £49 I can…

Purchased a Bardot top it was £49 I can honestly say this is the worst top I have ever bought, you could pick up a much better quality top at a market shame on the price tag ,will not buy this brand again.

2 June 2021
Unprompted review
Live Unlimited logo

Reply from Live Unlimited

Hi,

Thank you for your review & the feedback.
We are really sorry to hear that you were dissapointed with the product you recieved. We do appreciate feedback regarding the quality of the product as our production team then have a clearer idea of what should be changed & improved. If you would like to share further feedback it would be much appreciated. You can contact us via email on customercare@liveunlimitedlondon.com

All the best,
The Live Team x

Show reviews in all languages. (128 reviews)

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