LiveMore Mortgages Reviews 

287
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and professional throughout the entire mortgage journey. Many reviewers note that expert advisors provide remarkably clear explanations and successfully make complex financial procedures entirely stress-free. Some people also felt that the overall communication and response times were exceptionally fast and reliable. Consumers are particularly impressed by how efficiently mortgage offers are processed, valued, and completed within a remarkably short timeframe. All future clients can always expect dedicated support, especially older borrowers looking for tailored and understanding financial guidance.

What people talk about most

Service

Customers had positive experiences with service, frequently describing the process as stress-free and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful advisors who explain options... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, friendly, and professional process... See more

Response time

Consumers find response time to be positive, highlighting quick answers to questions and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Livemore mortgages high enough. Our experience with Umar Khan was very friendly and proffessional from start to finish. Everything was explained clearly to us and we were kept informed... See more

Company replied

Rated 5 out of 5 stars

Mark Finan was exceptional in every way throughout the process. At all times he was consistently professional, knowledgeable and patient with my many queries and concerns. I would recommend Mark to an... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend LiveMore mortgages highly enough. I am 68 and run my own business but previous mortgage advisors told me that my income would be ignored because of my age despite the fact I would... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the start. Mark Finan was extremely helpful, kind, and knowledgeable from the start of the process. We are both in our mid 60’s and through several meetings over the phone... See more


Company details

  1. Mortgage Lender

Written by the company

LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark Finan & Team

Great company. We dealt with Mark Finan who went through all the details with full explanation at a rate we could understand, without any pressure.
All questions answered and the mortgage completed in a timely manner.
Thank you Mark and team 😊

28 August 2026
Unprompted review
Rated 5 out of 5 stars

A five star experience

We spoke to several companies before finally finding Mark Finan at Livemore Mortgages. His service and advice was first class and came up with just the facility we were looking for.

We would have no hesitation in recommending him and Livemore to anyone over 50 looking for a mortgage facility

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to end

From the first phone call to the follow up after completion, it has been a pleasure to have Livemore as our mortgage company.
Our advisor, Mark, was always at the end of the phone to help (even with non-mortgage related house buying queries)
Livemore are a very professional and honest company and understands the problems that older borrowers may face.
I would recommend Livemore to others looking for a later life mortgage (60 &48)

18 August 2026
Unprompted review
Rated 5 out of 5 stars

LiverMore Mortgages are simply the best…

LiverMore Mortgages are simply the best for older borrowers. Just completed a remortgage which was absolutely stress free and straightforward after having been rejected by the mainstream lenders and our own mortgage company to refinance. We are excellent customers but the mainstream lenders don’t appear to appreciate that or take that into account and have no flexibility so are missing a trick. LiveMore appreciate the older customer and we are so grateful to have come across them. Umar Khan our mortgage adviser was just excellent.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, if you value your mental health and well being. This company took my broker and myself through a rollercoaster ride for a year, trying to firstly remortgage and then failing on that, to purchase another property. It took 5 and a half months to say ‘no’ the first time and was still rolling on the second property for 3 months before I ended the process. The most stressful year of my life filled with demand after demand for an extremely low LVT with an upfront 50% deposit. Ludicrous on a Retirement Interest Only mortgage! Do not fall for their tricks, this is definitely not the route to go.

13 August 2026
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Hi, we're so sorry that your experience with us wasn't a good one. We pride ourselves on providing top class customer service so to hear we didn't manage that with your case means we need to make improvements. Could you pop us an email at hello@livemoremortgages.com so we can look into things and try and rectify what went wrong?
All the best,
The LiveMore team

Rated 5 out of 5 stars

Umah explained the process in a patient…

Umah explained the process in a patient and friendly, but remained totally professional at all times. He displayed good knowledge and provided excellent guidance. I felt he gave me good solid advice and direction and can’t thank him enough, and highly recommend him as your broker. I would like to wish him all the best for the future.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Passionate

Passionate, competent and personable staff who were always at the end of the phone.and willing to help

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Livemore

We would like to say a big thank you to the whole team at Livemore for all their help and support in arranging our mortgage. They were extremely professional, helpful, and kept us informed throughout the process. We’re delighted that our mortgage offer has now been approved.
We highly recommend Livemore to anyone looking for a professional and reliable mortgage service.
Thank you again for everything.
Simon and Linda

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Completed Smoothly

To follow up from my previous review, my new mortgage completed as planned this week. Thanks once again to the excellent service from Umar Khan. Not only did he organise everything from the start, but as we needed to complete some weeks in advance, he was in touch regularly to ensure things were going to plan. I highly recommend Livemore and especially Umar to anyone seeking a later life mortgage.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Flawless from beginning to end

I didn't know that companies like this still exist. The level of courtesy, understanding, efficiency and communication was exemplary from start to finish. This started with LiveMore's advisor, Mark Finan, who went through the advice and application process with thoroughness and good humour, answering all our questions clearly. Our offer was received within 24 hours of the property valuation being completed. We used Adlington Law (suggested by Mark because of positive feedback from other clients). They also were a pleasure to deal with.

We had applied about 18 months earlier for equity release through a broker who suggested a different company. It was unbelievably stressful and we cancelled the application because of that. The experience with LiveMore could not have been more different. We applied direct and were so pleased that we did - and no intermediary fees to pay!

A big thank you to everyone at LiveMore for helping me and my wife with our equity release. When we have our first holiday with the funds released we shall raise a glass to you all.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage

I am a mortgage broker myself but as I was dealing with my own mortgage I contacted Livemore and had the pleasure of speaking with Mark Finan. The whole expetience from start to finish was perfect and I would highly recommend that people consider Livemore if they are older looking to review their mortgage.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

From the Start Mark Finan was a real…

From the Start Mark Finan was a real support. His knowledge, consideration and care was 100%.
He couldnt have been more helpful and knowledgeable.
I most certainly would recommend to anyone that was in our position when our mainstream bank just didnt have the product. We are so happy thank you Mark and Livemore.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience with LiveMore

Very good experience with LiveMore. Very clear understanding given by Mark of the product. They were very patient when we hit a problem with the land registry. All sorted now, then completed in a timely manner. Would 100% recommend.

12 May 2026
Unprompted review

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