Live in the Light Reviews 

1,184
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and wide range of effective, well-curated products, which often arrive carefully and beautifully packaged with extra touches. Reviewers frequently report fast and timely delivery for their orders. However, some customers also noted significant issues with customer service, describing interactions as dismissive, unprofessional, or lacking proper communication. These people experienced problems with order tracking, substantial delivery delays, unfulfilled expedited shipping, and product issues like items breaking or difficulties with refunds for returned goods.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, efficacy, and natural... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times... See more

Order

Consumers report ambiguous experiences with their orders, with many expressing frustration over long delivery... See more

Customer service

Reviewers mention significant dissatisfaction with customer service, describing it as dismissive,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as good, genuine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.9

All reviews

(1,184)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve only recently starts using you…

I’ve only recently starts using you seabuckthorn oil all a I can say is wow my skin is amazing just ordered a bigger refill don’t ever want to be without it 😍
I would like to say a big thank you to Melissa from Nikskin for telling me all about it 😊

29 February 2024
Rated 5 out of 5 stars

Sandwood oil I can’t live with out the…

Sandwood oil I can’t live with out the way it makes my skin feel and how it settles my psoriasis!! It’s amazing best product I have used.
I have suffered with psoriasis for years now and this product settles it and helps reduce the amount spreading along my face!! It’s a MUST in your skin care routine if you haven’t got it your missing out!!

22 February 2024
Rated 4 out of 5 stars

Great products

Great products. Very happy with the delivery and lovely packaging. I had some teething issues sorting out the welcome discount, but after that was resolved everything was easy.

11 February 2024

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