When my bird cage arrived, one of the trays was broken in transit. I rang customer service at LittPetWarehouse and they were excellent! Polite and efficient. The tray arrived the next day. My purchase... See more
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Company details
Written by the company
http://www.littlepetwarehouse.co.uk
Contact info
Shay Lane, HX2 9AP, Halifax, United Kingdom
- 01423 206226
- sales@littlepetwarehouse.co.uk
- littlepetwarehouse.co.uk
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Good easy service
Even though the cage for my boys was damaged when we received the item, They made it very easy to get the problem resolved. Really good service and would recommend!
Only nit pick I would have is that you can never get through to anyone on the contact number but still can't fault at how easy it was on email.
Brilliant service all round
Brilliant service all round. Great prices, excellent quality products and fast delivery.
Really good service and very good…
Really good service and very good quality products. This was my 3rd order from them and will not be the last.
All the items I purchased were very…
All the items I purchased were very reasonably priced. Goods dispatched quickly.
Very highly recommend
Great service great range of stuff to buy very happy with the service I got
Pleasure to deal with
Pleasure to deal with
Fantastic communication, package and delivered in record timing. Fantastic prices.
Ridiculous
We ordered a large GP enclosure and received it damaged on December 2nd. We immediately informed them of the damage and sent pictures. They keep on telling us they did not receive any images. I sent an email on 4th December, again with a jpg image attached. I forwarded the message to a friend to check it could be opened, they had no issue opening the image. On the 8th of December I once again attached the image to the email and tried to help them with troubleshooting the problem. I gave them my personal phone number and suggested that they WhatsApp me so that I could send the image over that platform instead. On the 13th I again attached the image to an email, with troubleshooting advice and reiterated that they could WhatsApp me. Then on December, 19th I sent a further email with a drop box link and and also the image. And once again, we have received an email stating that we are ignoring their request for a picture of the damage. We have now resorted to upload the picture as a comment on their FaceBook page. Maybe they will finally be acting on it. But I am not holding my breath.
Brilliant customer service
Brilliant customer service!
Had a problem with my item that wasn’t any fault of the company, and they were so helpful, really quick responses from customer services and replacement offered at no extra cost.
Received my order today my ferrets are…
Received my order today my ferrets are going to love their new bedding thank you guys so much 🙂
Great service and products
Great service and products. Packaged well and fast delivery!
Ordered the large 160cm indoor rabbit…
Ordered the large 160cm indoor rabbit cage. Great price cheaper than other sites. Arrived quickly and courier left it with a neighbour as we left a note. Recommend
Happy Ferrets
Such good quality products for very low prices… we’ve had a number of different hammocks they’ve all been great!
Good prices however the bolts for the…
Good prices however the bolts for the cage were all loose in the box so could've easily got lost, and one of the platforms support was broken so makes it unstable.
Items arrived very quickly from…
Items arrived very quickly from ordering, one was damaged, they replaced without issue within two days.
Bought a large cage with stand and a…
Bought a large cage with stand and a few extra bits last week.
The cage is very flimsy with incredibly small openings, the box arrived damaged , and 1 item was missing .
Amazing value for money
Amazing value for money. Can’t wait to buy more stuff when my rats destroy all the nice new beds I just bough them! 😂
Speedy service and good quality items
Speedy service and good quality products. Would recommend.
Fast delivery good quality items.
Items arrived well packed and in good…
Items arrived well packed and in good condition. The large hammocks I bought are really big and good quality. I will use them again in the future.
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