Little Cake Co. Reviews 

734
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious taste, high quality, and wide selection of products, often noting their freshness and appealing appearance. The ordering process is generally described as easy and seamless, with many appreciating the excellent packaging that ensures items arrive in perfect condition. Reviewers also highlight the swift and reliable delivery service, with products consistently arriving on time or on the requested date. However, some customers also noted that the products can be expensive, especially considering their smaller size and occasionally basic packaging. A few other people also felt that some cakes had an artificial or lackluster taste, with specific flavors lacking intensity. Additionally, some reviewers experienced issues with delivery, including non-arrival of orders or missing items.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the delicious taste and variety of... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious taste, freshness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the efficiency,... See more

Order

Users describe positive interactions with order, finding the ordering system easy and straightforward, with... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the products are extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more

Company replied

Rated 4 out of 5 stars

Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more

Rated 4 out of 5 stars

Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more

Company replied

Rated 5 out of 5 stars

My first time of ordering & I sent various flavours as a present. The recipient was extremely impressed with how they were wrapped in a silver sleeve with a cool bag , how beautiful they looked & with... See more


Company details

  1. Cake Shop

Written by the company

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Contact info

4.2

Great

TrustScore 4 out of 5

734 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(734)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered these for my son and daughter…

Ordered these for my son and daughter in law's anniversary. Reports back said they were delicious and very pretty.

6 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We are so pleased to hear that the cakes were enjoyed and added something special to the anniversary celebration. Thank you for choosing Little Cake Co for such a special occasion.

Rated 4 out of 5 stars

The cakes were absolutely delicious

The cakes were absolutely delicious.

The only disappointment was that, having selected the date for delivery, which was the recipient's birthday, they arrived the day after.

2 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your feedback, and we are so pleased to hear you enjoyed your Little Cakes.
Please accept our sincere apologies for the delay in delivery. To help ensure timely arrival in future, we recommend selecting a delivery date a day in advance of when the cakes are required.

Should you require any further assistance or have any questions, please do not hesitate to contact us. We are happy to help. hello@littlecake.co.uk

Rated 5 out of 5 stars

Friends birthday gift

Friends birthday gift was very different and enjoyed

9 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We’re delighted to hear that the birthday gift of Little Cakes enjoyed. We look forward to baking for you again soon. Thank you.

Rated 1 out of 5 stars

There was an error in the address so…

There was an error in the address so the cakes were not delivered - the response from the bakery was to be extremely hostile, rude and passive aggressive... and to demand more money. Then block me!

1 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your feedback. We're sorry to hear that there has been an issue with your order. Please can you fill in the extra information request via Trustpilot so that we can investigate this further.

Please note, as a general rule, when an order is placed, we rely on the delivery address provided by the customer to ensure a successful delivery. To help prevent mistakes, we always send out a confirmation email and an order completion email so the customer can review the order details—including the delivery address—and correct any errors before dispatch.

If an incorrect address is supplied and the order cannot be delivered, there are costs involved in resending it. However, in recognition that errors can happen, we do not ask the customer to cover the full amount. Instead, we share the responsibility by covering half of the resending cost ourselves. This policy helps us maintain fairness while still ensuring the order reaches the customer as smoothly as possible.

Thank you.

Rated 5 out of 5 stars

Beautifully made cakes

Beautifully made cakes, delivered so delicately. There was so much choice I will definitely be ordering again. I purchased additional chocolates, but the wrong item was sent, however the customer care team resolved the issue with the correct item recieved not 24 hours later. They were amazing!

5 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your kind words and for sharing your experience with us. We’re delighted your Little Cakes were well received and that our customer support team were able to swiftly resolve any issues for you - We are always very happy to help.
We look forward to welcoming you back for your next order. Thank you.

Rated 5 out of 5 stars

Fabulous cakes amazing quality

Fabulous cakes amazing quality
I ordered a pack of 9 mini ones and had them sent to her work , they were so popular she only got to try one ! So I had to do a second order

5 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your feedback. We are pleased to hear that your Little Cakes were so well received. We truly appreciate your continued support and look forward to the opportunity to bake for you again.

Rated 4 out of 5 stars

mini cakes

My mini cakes arrived all in tact, arrived on day requested.
The cakes were slightly smaller than I was expected. They were absolutely delicious and I will definitely order again for a gift for someone.

1 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your Little Cakes.
The sizes of our Little Cakes are listed on the Cakes Calculator page of our website, and we’re always happy to answer any questions about our products before you place an order.

We truly appreciate your kind words and look forward to baking for you again, whether for yourself or as a thoughtful gift. Thank you so much!

Rated 5 out of 5 stars

Absolutely amazing cakes.

Absolutely amazing cakes.

They were perfect for my sisters birthday,fantastic flavours,and decorations too.

5 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your lovely review. We’re delighted to hear the Little Cakes were perfect for your sister’s birthday and that you enjoyed them. Thank you.

Rated 5 out of 5 stars

The cakes I shared with family who are…

The cakes I shared with family who are going on holiday to Canada at weekend for their wedding anniversaries. Although small, they were absolutely delicious and very moist, not dry at all. A huge success all round. Thank you and the wide choice was great and made it harder to choose.

30 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your wonderful feedback. We’re so pleased the cakes were enjoyed as part of your family’s celebrations before their trip. We truly appreciate your review and look forward to baking for you again. Thank you.

Rated 5 out of 5 stars

Great company

Great company. That’s why I’ve re-ordered. Would use again and again.

2 September 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your kind words and continued support. We’re delighted you’ve chosen Little Cakes and we look forward to baking for you soon. Thank you so much.

Rated 5 out of 5 stars

Great birthday surprise for a friend.

I bought these cakes including the Mad Hatter’s Tea Party cake stand as a surprise for a friend’s birthday. She was very pleased with the variety of cakes, taste and quality, and enjoyed sharing them with family and friends.
Very pleases with this purchase - hit the spot!

29 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your experience with us. We’re delighted to hear that your Little Cakes and Little Extras made such a lovely surprise for your friend’s birthday. It’s wonderful to know the variety and quality were so enjoyed and that they could be shared with family and friends.
We’re so pleased the order hit the spot and truly appreciate your kind words. We look forward to baking for you again in the future. Thank you.

Rated 5 out of 5 stars

Brilliant!

Brilliant!
Ordered for parents anniversary-something a little different. Packaged well and delivered on day request.
Totally recommend- well done Little Cake Co.

28 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

We really appreciate you taking the time to leave such lovely feedback. We're so happy to know that our Little Cakes added something a little different for your parents’ anniversary celebration. Your recommendation means a lot to us, and we’re so pleased Little Cake Co could be part of their special day.
We would be delighted to bake for you again whenever the next occasion comes around. Thank you.

Rated 5 out of 5 stars

Vegan mix and match cake selection

Delivered on time ,packed well and arrived intact. The cakes are for my niece who follows a vegan diet for health reasons.
She is visiting us and has just started eating them. Is very pleased with them, enjoyed them and the best recommendation would have them again. Thank you.

29 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We are delighted to hear that your Little Cakes arrived as expected and were enjoyed by your niece. It is especially lovely to know that she was so pleased with them and would be happy to have them again.
Your kind review means a great deal to us, and we look forward to the chance to bake for you again. Thank you.

Rated 5 out of 5 stars

Lovely cakes

Lovely cakes
Loads of choice including vegan cakes
Very fresh and tasty
Perfect, I bought them for my husband to celebrate our 3 week wedding anniversary, and we cut each one in half to share. We loved them all!

21 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your kind review. We are delighted to hear that you both enjoyed your Little Cakes and that the wide choice, including vegan options, made it easy to find something special. It is especially lovely to know they were part of your 3-week wedding anniversary celebration and that you enjoyed sharing them together.
We truly appreciate your feedback and look forward to baking for you again in the future. Thank you.

Rated 5 out of 5 stars

Beautiful and Tasty Little Cakes Def order again…

Royal Mail delivered the cakes a day late, but my guests still enjoyed them the day after. They were quite taken with the little cakes and wanted to know where I bought them from. My visitors were from Australia. If they come again, I will make sure I order double the quantity as they cleared the lot. Lol.

23 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your experience. We are sorry to hear that Royal Mail delivered your cakes a day later than expected, but we are pleased to know that your guests still enjoyed them so much. We truly appreciate your kind words and look forward to baking double the quantity for you next time. Thank you.
If there is anything we can do to help or if you would like to discuss this further, please contact our Customer Support Team using this email - hello@littlecake.co.uk

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 WONDERFUL 👏 👏 👏 👏 👏

Delicious cakes / beautiful cake stand / Brilliant customer service with this company .. they ARE the Little Cake company but are Big and Clever in everything they do 🌟🌟🌟🌟🌟 I would highly recommend to anyone and everyone and will be ordering again & again for the next celebration 🥳.

15 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you very much for taking the time to share your feedback. We are so pleased to hear that you enjoyed your Little Cakes and Little Extras. Your recommendation means a great deal to us, and it is wonderful to know you plan to return for future celebrations.
We look forward to the opportunity of baking for you again. Thank you very much.

Rated 5 out of 5 stars

Fabulous…

Cakes delivered on time and were delicious. A slight issue with the wrong card was sorted very quickly .

20 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you very much for your feedback. We are pleased to hear that you enjoyed your Little Cakes and that we were able to quickly help resolve the issue with the card for you.
We appreciate your kind words and look forward to baking for you again. Thank you.

Rated 5 out of 5 stars

Delicious Dainty Delights

Easy to order and to choose the date to deliver meant they arrived on my sister's birthday on the 14th August even though I only ordered on the 12th.
Had chosen a mixed box and chose 9 different cakes and every one was delicious.
Will definitely be ordering again and would recommend to others.

14 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your kind review. We’re delighted to hear that ordering was easy and that your cakes arrived right on time for your sister’s birthday. It’s wonderful to know you enjoyed the mixed box and that all nine cakes were a hit!
We really appreciate your recommendation and look forward to baking for you again soon. Thank you.

Rated 5 out of 5 stars

Scrumptious

Great choice of cakes, they were very tasty and packaged well with cool bags inside thermal packing to keep them fresh and airtight.
Would highly recommend the Littie Cake Company.

16 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your Little Cakes. Thank you very much for your recommendation and we look forward to baking for you again soon.

Rated 5 out of 5 stars

Little cakes, biiiig taste.

I'm so glad I found Little Cake Co. when I searched for cakes.

From opening the website to ordering to delivery was smooth and simple.

The choice is incredible and I wanted to try everything, so making a choice was difficult.

I was super excited when they arrived and the packaging was fantastic all in pristine condition.

Best of all, they tasted amazing.

15 August 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your wonderful feedback. We're delighted to hear that your experience with Little Cake Co. - from browsing our website to receiving your order - was smooth and enjoyable.
Our team puts a lot of care into every step, from offering a wide variety of cakes to ensuring they are beautifully packaged and delivered with care, so it truly means a lot to hear that this was reflected in your experience.

We’re so pleased you chose us and can’t wait to welcome you back whenever you’re ready to try something new from our collection. Thank you.

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