LisbonAirportTransfersTO Reviews 

260
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company, often praising the exceptional quality of the transport service. Customers frequently praise the online booking process for being simple and efficient, while professional drivers are consistently described as incredibly polite, helpful, and punctual. Travelers truly appreciate the spotless and comfortable vehicles that ensure smooth, relaxing rides throughout their holiday journeys. However, some people mentioned that crowded airport terminals, busy security queues, and unexpected external flight delays occasionally created stressful moments before departure. Despite these external factors beyond company control, guests still value the reliable communication and prompt driver support received during transit.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting seamless and very comfortable transfers with... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

Location

Consumers find location experiences to be quite mixed around the airport and hotels. While some reviewers... See more

Booking process

Users describe satisfaction with the booking process, noting that using the online booking form or calling... See more

Delivery service

People report positive experiences with delivery service, highlighting that drivers are consistently punctual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

We met a lady, Amanda at the meeting area and she helped with our bags and took us to our driver Daniels who was so lovely and friendly. Our transfer was seamless and very comfortable. There was gre... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(260)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and Professional

Our driver arrived on time (earlier than what we requested) to pick us up from the hotel in downtown Lisbon to the Airport. We had a group of 7 with 2 kids (on car seats provided by them for free) and the vehicle was spacious and clean.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

This is our second time using the same…

This is our second time using the same company (because the first time everything went so smoothly). Our driver Henrique sent a message immediately after we landed and adviced where he is waiting for us. He was really friendly and polite, drove well and everything was perfect!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Then vs now

On previous occasions, my name was not on the 'meet up' board. This time it was and make it much easier for me. One of my bags was missing so the driver had to wait. Not a problem. It all went smoothly, the greeter was so helpful, my driver fantastic, the ride very smooth!

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Service

Absolutely brilliant service, clear instructions on the meeting point at Lisbon Airport, the young lady actually took us outside onto the airport approach to our driver & his vehicle who was extremely friendly and knowledgeable about the Lisbon area and the history of the capital.
So a thoroughly enjoyable and trouble free experience.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Eric arrived early for 06:15 pickup

Eric arrived early for a 6:15 a.m. pickup! He was efficient and helped us with our luggage. We made it to the Lisbon airport in record time. He left us at a spot that was close to our airline check-in. Great job!

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Both drivers, for each journey were wonderful. Pre pick up communication was clear. The drivers were warm, friendly and helpful. What a fabulous company, thank you 😊

14 July 2024
Unprompted review
Rated 5 out of 5 stars

Super easy in all aspects

Super easy in all aspects. The instructions we received were exactly what happened. Easy to find the pick up place, the assistant called the driver then took us to the driver, who was really considerate and drove with care and attention. The return journey was the same driver who knew exactly where to come and arrived 15 minutes earlier than the requested time.

23 June 2024
Unprompted review
Rated 5 out of 5 stars

Henrique was excellent! Would recommend.

Henrique picked us up and was punctual, professional and quite an ambassador for Portugal and city of Lisbon!
Return to airport was equally impressive with both professionalism and timely arrival.
5 star service for very fair rate.
Would suggest their service to all US citizens visiting Portugal.

7 June 2024
Unprompted review

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