TOPTOUR PORTUGAL Reviews 

6
TrustScore 2.5 out of 5

2.6

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Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Bus and Coach Company
  4. Bus Company
  5. Minibus Taxi Service
  6. Tour Operator

Written by the company

TOPTOUR PORTUGAL® is a premium chauffeur service offering tailored travel experiences across Portugal. Specializing in private transfers, bespoke tours, and personalized chauffeur services, we cater to individual and corporate clients seeking comfort, luxury, and reliability. With a fleet of high-end vehicles, TOPTOUR PORTUGAL® ensures every journey is marked by safety, convenience, and exceptional customer service. Whether you're exploring Portugal’s history, landscapes, or cities, our professional chauffeurs provide seamless travel experiences. Our services include airport transfers, luxury chauffeur-driven tours, and customized experiences for special events or business needs. We focus on attention to detail, ensuring each trip is tailored to meet our clients' preferences. Customer satisfaction is our priority. From booking to arrival, we are committed to delivering an outstanding service that exceeds expectations. Our dedication to excellence and regional expertise make us the top choice for travelers seeking more than just transportation, but an unforgettable experience. Experience the best of Portugal with TOPTOUR PORTUGAL®—where luxury and professionalism meet on every journey.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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2.6

All reviews

(6)

1 review in the last 12 months

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Rated 1 out of 5 stars

Delayed ride, False agent and not the car that we paid for

When we arrived at the meeting point the agent told us to wait some minutes. After about 5 minutes he told us that he did not have the driver because our flight was early - that was false, our flight was actually delayed for 6 minutes! When reserving the transfer, I wrote that we have only cabin bags. After waiting for some more 15 minutes we got the driver, but the car was a van - not an executive sedan that I had reserved!!! Take a Uber or taxi instead and You don´t have to wait and save money!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Good all round

We booked a taxi service from our apartment in Lisbon to the airport via booking.com. Our very smart-looking driver, Rui Justo, was outside waiting for us at the agreed time. The vehicle was immaculate and Rui very polite, a good driver, and delivered us safely and in plenty of time for out flight home.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! So smooth. All we did was grab our luggage and as soon as we walked out of the baggage area, the driver was waiting for us. He helped with our luggage and took us to our apartment in a very clean, comfortable air conditioned van. Flawless and so well organized.

5 April 2019
Unprompted review
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