Honestly, after seeing other reviews and having spoken to somebody via the chat function on their site and all my questions answered I felt confident enough to make a purchase. I wish I got the name o... See more
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I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I w... See more
Company replied
Was hesitant to buy as barely no reviews and quite a new online shop but the website is easy to navigate and have people ready to answer any questions. I ordered some Tommy Hilfiger earrings to test... See more
Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my... See more
Company details
About Linvelles London
Written by the company
Linvelles is a high-end fashion and apparel store selling luxury items sourced from boutiques and brands across Europe. Founded in late 2019 the company has continually provided customers with designer clothing, bags and accessories at excellent prices. With a Buy now, pay later scheme using gateways such as Klarna and Paypal Credit; you can get your favourite designer pieces in monthly instalments of 3.
Click here to shop at Linvelles
Contact info
bincleaves, woodmansterne Lane, London, United Kingdom
- 02039898026
- customerservice@linvelles.com
- linvelles.com
I was searching for a cross body bag…
I was searching for a cross body bag and came across not only what I wanted but a steal of a price Gucci bag ! Without reading reviews I paid for the bag but then with no commutation with knowing about anything and reading reviews I had concerns that being said the item came to me and turned out to be a real bag so please don’t be put off from buying from this company
30 May 2025
Unprompted review
The customerservice email
The customerservice email: does not work.
I have placed the order, money taken from my account and no details have been shared.
There is no other way to contact them. No confirmation on shipping etc
2 August 2024
Unprompted review
Excellent service and really fast…
Excellent service and really fast delivery 😎
19 March 2024
Unprompted review
Customer service was amazing
Customer service was amazing! Anna really helped me through an issue I was having with shipping and solved it within 5 minutes!!
13 March 2024
Unprompted review
I’m genuinely impressed at how quickly…
I’m genuinely impressed at how quickly they delivered the bag. I ordered on yesterday and it arrived just now!
12 March 2024
Unprompted review
Just received my Michael Kors bag and…
Just received my Michael Kors bag and I’m so impressed with the service! Took a chance on the company after their re-launch and cannot wait to buy again 🤩🤩
8 March 2024
Unprompted review
I sent this company back a faulty…
I sent this company back a faulty handbag, which they kept and did not refund me for. I have had to take this company to court, they have made one payment! But now have stoped paying. They are also trying to dissolve their company, I’m guessing this is as they do not want to pay people. Do not buy from this company.
6 November 2023
Unprompted review
NO GOODS EVER RECEIVED
Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my money refunded.
8 May 2023
Unprompted review
BEWARE - they take money and don’t send goods
Beware - they take your money but don’t send your goods.
Their website says they are rated excellent on Trustpilot - that’s a lie! Stupidly, I took them at their word instead of checking here.
I ordered a pair of shoes on 25 April, not cheap either. No dispatch notice. I emailed a few times, no reply. I had to get PayPal involved to get my money back and they ignored them as well. Their PayPal email is a private individual rather than a business one, which also feels a bit off.
Got my money back in the end but only because of PayPal. Avoid this company!
25 April 2023
Unprompted review
No delivery, no response from seller
Been over 3 weeks my item has not been shipped. They have ignored all my emails and the telephone on the site is incorrect. Do not purchase from this site!!
18 April 2023
Placed an order on the 25th of March
Placed an order on the 25th of March, no delivery updates as of the 6th of April , no answer from customer services email!
25 March 2023
Item not received email sent but no…
Item not received email sent but no reply still waiting
26 March 2023
Do not shop here!!!
Do not shop here! There was zero communication from them, and the only way I could communicate with them was through PayPal but they refunded my money when I clearly said I was happy to wait. After waiting more then 3 weeks they just refunded with no explanation as to why.
21 January 2023
Unprompted review
This shopping online is legit
This shopping online is legit. Having a very nice first impression, the customer service is great. Thank you .
12 January 2023
Unprompted review
the purchase was refunded without…
the purchase was refunded without explanation, the email address is not monitored
17 December 2022
Reply from Linvelles London
Dear Robert, Thanks for your review. Due to a technical error your order was refunded by our automated system. Unfortunately a handful of customers were impacted by this issue during the busy XMAS season. The Burberry bag you ordered is available in stock and we will happy to fulfil this order. Many thanks Linvelles CS Team
No problem delivery excellently packed…
No problem delivery excellently packed very pleased with my item
5 December 2022
Reply from Linvelles London
Dear Christine, We are delighted to hear that you were happy with the GUCCI Interlocking bag. We take great pride in providing best quality products at great prices and are grateful for your business. Many thanks Linvelles CS Team
Excellent service absolutely delighted…
Excellent service absolutely delighted can’t wait for my new handbag 👜 woohoo
1 December 2022
Reply from Linvelles London
Dear Janice, thanks a lot for your review and we are delighted that you are happy with the Love Moschino bag you ordered from our website. We take great pride in providing great service to our customers. Many thanks Linvelles CS team
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