Lings - Suffolk Triumph Reviews 

215
TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a new Triumph Speed Twin 1200 RS from Lings in Ipswich. I found Lucious to be really friendly and helpful and the whole experience was drama free. I'm obviously hoping the after sale... See more

Company replied

Rated 5 out of 5 stars

Great bike buying experience. I’ve been buying Triumph bikes from Lings for over 20 years and this was the best experience so far, thanks.

Company replied

Rated 5 out of 5 stars

I dealt with Lings for my new Triumph and have to say the purchase of my bike was faultless. I had a great deal with free delivery thrown in. Very happy customer and will most likely use Lings again.

Company replied

Rated 3 out of 5 stars

Very happy with my bike. Staff are very friendly and enthusiastic. However, there is a total lack of professionalism. When you ask for someone to contact you, when something is supposed to be done,... See more


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

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4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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Asks customers to review

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Replied to 47% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(215)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New bike purchase.

Good friendly service from knowledgeable staff. I will be happy to return.

16 August 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding Ricky!

Rated 5 out of 5 stars

Good service from your salesman & I was…

Good service from your salesman & I was impressed by the fact that prior to me collecting the bike it had been serviced, mot given even though it was two months short of being three years old, & new tyres had been fitted albeit the existing ones appeared to me to be legal.

5 August 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review John, enjoy your new NC750X! Happy Riding - LMG

Rated 5 out of 5 stars

Really easy experience

Really easy experience. Purchased online but all went smoothly

2 August 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Lee, enjoy your new CB650! Happy Riding - LMG

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Friendly and knowledgeable staff.

26 July 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Thomas, enjoy your new Speed Triple 1200 RS! Happy Riding - LMG

Rated 5 out of 5 stars

All good

All good service & people the bike is spot on

19 July 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Colin, enjoy your new Bobber! Happy Riding - LMG

Rated 3 out of 5 stars

Bike had starting issues

Bike arrived as expected and looked in lovely condition however when I asked for run through of dash the delivery driver did not appear to know much about the bike. This meant we were unable to cover settings and use of dash. To make things worse when I asked for bike to be started it would not start. After discussion with sales team we believed that the battery might be the issue. I did not want bike taken away again in van as possible damage so agreed i would charge battery and see if that sorted it. I did eventually get bike to start but no one has been to identify for definite what was wrong, not even triumph. I then worked through manual and tried to set things up dash. Not all functions appeared to work so contacted sales team and they are going to run through things with me today to see if can be sorted.

28 June 2021
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Reply from Lings - Suffolk Triumph

Thank you for your feedback Paul. We were really sorry to hear of your disappointment, we take all feedback very seriously.

We understand that our branch manager, Jake, has been in touch with you via video call to talk you through the different features of the bike. We would like to again offer a full apology, with your experience not meeting our usual high standards of customer service.

Happy Riding - LMG

Rated 5 out of 5 stars

Great

Great, friendly service from all the Team

Tom was a pleasure to deal with.

28 June 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Justin, enjoy your new Street Triple! Happy Riding - LMG

Rated 5 out of 5 stars

Tom was friendly

Tom was friendly, professional and knowledgeable. I did not feel pressured into making a decision and never felt that he was trying to "hard sell." I don't replace my motorbike very often and they made it feel like the big occasion it was rather than it being just another day at the office for them.

17 June 2021
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Reply from Lings - Suffolk Triumph

Thanks for your 5 star review, enjoy your new bike! - Lings Motor Group

Rated 5 out of 5 stars

Bought the New tiger sport 850 here

Bought the New tiger sport 850 here . Everything went very well thanks to young master ed .highly recommend using this dealers.

17 May 2021
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Reply from Lings - Suffolk Triumph

Thanks for your 5 star review Steven, enjoy your new bike! - Lings Motor Group

Rated 5 out of 5 stars

Purchase of new bike

Second bike I have bought from Lings in Ipswich.
Great service, friendly and helpful staff

17 May 2021
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Reply from Lings - Suffolk Triumph

Thanks for your 5 star review Mike, enjoy your new bike! - Lings Motor Group

Rated 5 out of 5 stars

Awesome experience from lings in…

Awesome experience from lings in Ipswich, no pushy salesman or anything like that and really flexible on times to accommodate my random working hours.
Would highly recommend 👌👌👌

26 April 2021
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback! - Lings Motor Group

Rated 4 out of 5 stars

I was a bit disappointed to start with

I was a bit disappointed to start with, as the deal changed but since they have been great and really helpful 👍...

24 April 2021
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Reply from Lings - Suffolk Triumph

Thanks for your feedback Russell! We hope you are enjoying your Street Triple RS. Happy Riding - Lings Motor Group

Rated 5 out of 5 stars

Friendly, helpful sales team at Watton

James of Sales at the Watton branch was super helpful and supportive during the process of buying a bike during COVID lockdown. He and his team were great, responsive to phone calls, offered videos of the bike and have DocuSign set up for documents approvals that cant be face to face. We have the bike we wanted, yippee :)

19 April 2021
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Reply from Lings - Suffolk Triumph

Thanks for your brilliant feedback Eleanor! We're delighted that you enjoyed your buying experience with James and the team. Enjoy your new ride! - Lings Motor Group

Rated 5 out of 5 stars

Very happy customer

Very professional and courteous, I'm very happy with the whole process and really happy with my new speed twin thank you Edward Jary for all your help.

3 April 2021
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Reply from Lings - Suffolk Triumph

Thanks for your brilliant 5 star review Mr Richardson! Enjoy your new ride! Lings Motor Group

Rated 5 out of 5 stars

Outstanding service once again!

It isn’t easy buying a motorcycle in these depressing covid times, but Lings made the whole buying process easy and efficient.
Would highly recommend.

22 March 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback Adrian. We're delighted you found our buying process easy and hope you enjoy that stunning Triumph! Happy Riding - Lings Motor Group

Rated 5 out of 5 stars

Super happy with my new Street Triple…

Super happy with my new Street Triple RS. Jake at the ipswich branch was great, really helpful but not atall pushy. Fair PX price given and an even better deal put together on my new bike. Easy purchase process. Would highly recommend. Thankyou!

21 October 2020
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Reply from Lings - Suffolk Triumph

Thank you for your brilliant feedback Jack, we really appreciate it. Enjoy your new Street Triple, we'll see you in store very soon. - Lings Motor Group

Rated 5 out of 5 stars

Great service and pleasant atmosphere

Great service and pleasant atmosphere. Ed was very helpful and made the whole buying experience easy and stress free.

7 September 2020
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your review Richard. We're delighted you enjoyed the stress free buying process and hope you are loving your Street Triple. - Lings Motor Group

Rated 5 out of 5 stars

Good, reliable and trust worthy

Reasonable PX and straightforward transaction with Jake. Prompt response to my odd questions and handover was mercifully quick without the pomp and ceremony that BMW would insist on.
Helps that the bike (tiger 1200 alpine) is excellent.
Overall a solid 5 stars.

4 August 2020
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your awesome review Darren! We're delighted with this review and thank you for choosing Suffolk Triumph. See you soon for that first service -Lings Motor Group

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