My poodles LOVE all things Lily’s Kitchen. They have a varied selection of meals, likewise treats. Bunty will try to scoff Jon’s dinner, she eats as though she’s constantly starving, while he prefer... See more
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About Lily's Kitchen
Written by the company
Pets are family and they deserve proper food
But what is proper food? Proper food means nutritionally complete recipes made by experts, labelled honestly, using ethically sourced natural ingredients. No meat meal, no additives and no cheap fillers. Just fresh meat, delicious veg, and herbs and botanicals that support your dogs’ and cats’ health so they can concentrate on sitting on laps, shoulders and heads, demanding walkies, 6am breakfasts and knocking things over with their tails ‘by accident’ – or so they claim.
For people, pets and the planet
We’re a certified BCorp. That means we believe in using business as a force for good. Here are a few of our guiding values:
Supporting charities
In the last 6 months we’ve donated over 28,000 meals to dog and cat shelters and we’re not stopping there. We’re always working on ways we can partner with charities of all sizes to help in any way we can, be it fundraising, donations or rolling up our sleeves and volunteering our own time.
Minimising our pawprint on the planet
From the way we work to improve our packaging (which is nearly all compostable or recyclable) to the cleaning products we choose for our office. Every decision has the planet at it’s core.
Being a BCorp and staying a BCorp
We are the founding UK BCorporation and every three years we re-certify by evidencing meeting the highest standards of verified social and environmental performance, public transparency and legal accountability to balance profit and purpose.
Contact info
Goodge Street, W1T 2QA, London, United Kingdom
- 020 7433 1863
- hello@lilyskitchen.co.uk
- lilyskitchen.co.uk
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Lily's kitchen doggy treat and chew…
Lily's kitchen doggy treat and chew products are high quality natural and more importantly , my dogs favourite - he seems to especially enjoy his nightly dental chew he takes into his crate. He never refuses a lily's kitchen treat.
Quick delivery .Easy to order on the…
Quick delivery .Easy to order on the website .Sadly my Siberian kitten is not very happy with the food , but we wouldn't know until we try ,so never mind .
Easy peasy
So easy to navigate website and order, great quality cat food, quick delivery.
Only one local pet store stocks Breakfast Crunch
Only one local pet store stocks Breakfast Crunch, so when they were out of stock I started to look elsewhere online and accidentally found myself on your website. I found ordering easy and the boxes were received, well packed, and timeously. I will not hesitate to use your site again. By the way my dog loves Breakfast Crunch and as I have to be careful with her diet for health reasons we really cannot do without!
Barnato our black Labrador likes your…
Barnato our black Labrador likes your food, but prefers fresh beef when we able to get it.
Have always ordered from Lily's kitchen…
Have always ordered from Lily's kitchen with no problem, had a recent problem with the last order and it was dealt with efficiently, politely and has made me more confident and resolute to continue to order from them in the future.
Exceptional customer service!
Exceptional customer service!
I recently ordered some food from Lily's Kitchen and ended up needing to email their customer service team. They responded incredibly fast and immediately sent out an extra order. Really impressed with their quick communication. It is so rare to find a company quick to help. Excellent experience! Will definitely be ordering again!
Great Product, Great Service
Great Product, and with the generous discount I could afford to treat my dog . Communication and delivery was also perfect.
Thank you
Colin & Arlo the Dog 🐕
Suitable for even the most sensitive Staffie
Wet dog food, great value due to a special offer. Easy to order, a good variety to suit our pampered pooch. Prompt delivery and all in good condition, well packaged.
He's already got through 2 packs of the wet food. Its great as it smells like proper food and not some of the cheap cheerful wet food, and its great for a somewhat sensitive aging Staffie. Bentley approves.
Excellent food fast delivery
Excellent delivery my dog loves her Lilly’s kitchen food and treats also loves the chicken stew little pots too
Swift delivery, wide variety of food.
Simple to order, swift delivery. My dog loves the wide variety of flavours of wet food, treats and woof brushes!
Good quality for small dogs
I have two fussy chihuahua's & they love the small tray wet food & the quality is good. They also love the dental stick minis. It is hard to find good quality dental stick for dogs with tiny teeth & these are perfect. They are expensive & so I always wait for an offer & then order a few packs. Delivery is fast.
My little frenchie loves her meals she…
My little frenchie loves her meals she can be fussy but wolfs lillys kitchen down
May use AI-assist with repliesRead more
2 bad experiences with delivery
Whilst my dog loves Lily’s Kitchen, I’m not impressed with the service. Twice that I’ve ordered directly from Lily’s Kitchen I’ve had a pack of dog food missing. I’ve had to contact the company to dispatch the missing items. I’ve not had any problems with this, it’s just the inconvenience of having to contact them and then waiting in for another delivery.

Reply from Lily's Kitchen
Plenty to choose from
Lots of different varieties and flavours. The small trays are great if you only need a small amount rather than having a tin open.
Good value for money, especially when there is a money off deal.
Not had any problems with the delivery service either.
Great variety and service
Always a good variety of wet food and treats available to order.
If I ever need to contact customer service they are always willing to help with a prompt response.
Delivery is always quick and reliable, and always kept updated with timing.
400g tin is too big. Our small dog loves the rainbow stew
Our small dog loves the rainbow stew, but the demise of the 150g tub was a big shock and this means we have to use the 400g tin. We are throwing away 100g every tin as she only gets 70 g per day. So 3 days the tin is out of its life expectancy. Please reintroduce the 150g tub and you would get 5 stars and lots of hugs.

Reply from Lily's Kitchen
Very good service and the dogs love it…
Very good service and the dogs love it ,well satisfied
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