liGo Reviews 

2,008
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 534 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the outstanding service and efficient ordering process. Customers consistently praise the competitive pricing and the quality of the products received, often noting that items were exactly as described and well-packaged. Many people appreciate the fast and reliable delivery service, with orders frequently arriving earlier than expected or on the promised date, often with good tracking updates. However, some customers experienced issues with product compatibility or functionality, leading to returns or exchanges. A few other people also felt that packaging was insufficient, resulting in damaged goods, or received incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

People report positive experiences with service, often describing it as excellent, brilliant, and outstanding... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

Wanted 4 phones for my sister in law found them on LiGo site great price simple ordering and delivery when stated. Great firm, great shopping experience.


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,008)

537 reviews in the last 12 months

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Rated 5 out of 5 stars

Hawke monoculars

Ordered Hawke monoculars which arrived next day. All communications were very good and packaging was excellent. Very pleased with purchase.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Love my new phones

Love my new phones, but haven't set them up yet as i am going to sign up with Phonely on 01/06/2026, & then i'll put a proper review on my LIGO Home Phones.
But if they are anything like my 2 last sets by Gigaset Home Phones, they will be more than perfect, can i just say my last 2 sets of Gigaset from LIGO lasted me many years, but Customer Service at LIGO are brilliant, wouldn't look elsewhere for my home phone

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable & Speedy Service

Helpful & knowledgeable personnel.
Well packaged, swift dispatch & delivery.
Pricing & Postage costs excellent.
Will definitely use this company again.
Would ‘recommend to a friend’.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Company that cares about it's customer

Initial purchase was excellent value.Delivery rapid ,item well packed.
Unfortunately a fault developed with product. I contacted customer services who were exceptional and expressly replaced the item. I was informed at every stage of the process. Highly recommend.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

3 seasons Vango sleeping bag

Very efficient service, delivery within a couple of days including a Sunday. Sleeping bag is a great replacement for my aging 3-seasons. The benefit being able to open fully to form a throw over on the warmer days. Great value for money.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I inadvertently ordered the incorrect…

I inadvertently ordered the incorrect triple telephone set.
I looked on their website for instructions on returns etc. The instructions were very clear. Downloaded the returns slip and returned the package to their address.
I received a credit within days of the package's arrival at their address. An excellent service with prompt responses to any query. I recommend this seller: they are very reliable selling good products.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Never heard of this company before

Never heard of this company before, but saw the item I wanted. Contacted them with a question which was answered promptly. Placed the order and within 24 hours it was delivered, from Glasgow to Essex.
Superb service both from Ligo and Royal Mail.
Thank you

20 May 2026
Unprompted review
Rated 5 out of 5 stars

SERVICE BEYOND EXCELLENCE.........

This was service way beyond excellence. I made an order one day, and the goods were with me the very next day, and arrived within the delivery time slot advised. It was almost as if the order arrived at my home before I had actually placed it, and that is quite remarkable. The goods were very well packaged, and arrived without any damage. liGo's prices are extremely competitive. I will have no hesitation in recommending liGo to friends and family, and will most certainly buy from them again when I next neeed something that they stock. An enormous thank you to liGo.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great First Experience

First time I have used this company. I ordered waterproof jacket found the item cheaper on Amazon when I phoned liGo, the person in Customer Services was on the Amazon website before I even finish, and found the coat. He went away for one minute came back and price matched it so a fantastic experience all round. Also free delivery and quick.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Urgent need for Gigaset spares quickly satisfied

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nearby with a colossal bang and took out the base station. I contacted LiGo about a spare. Lewis replied within the hour, and while the part I needed was no longer available, he recommended a new C575A base station was compatible and available. Even better, LiGo's price for the base station and one spare handset was the same as I could find just the base station anywhere else. The new kit arrived the next day, I plugged it in, and all the older handsets worked perfectly. Thanks to LiGo and Lewis, my landline was only off-line for 24 hours.

15 May 2026
Unprompted review

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