Lightning Motorcycle Training Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and supportive approach throughout the training process. Many highlight the clear instructions and effective coaching that made learning both productive and enjoyable, leading to successful test passes for numerous individuals. The overall service is frequently described as professional, efficient, and genuinely invested in student success. However, some people were dissatisfied with their experience, citing issues with the user experience and service. These individuals mentioned feeling that training sessions were rushed or focused more on testing than teaching. Specific concerns included instructors being late, giving confusing or contradictory instructions, and in some cases, exhibiting unprofessional behavior, such as making inappropriate comments or neglecting students during training. Some customers also felt that their individual needs for more help were not met, with instructors prioritizing breaks or other learners.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors for being... See more

Instructions

Reviewers highlight positive aspects of instructions. Many customers praise the clear explanations and... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report genuinely positive experiences,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the training, highlighting... See more

Location

People report ambiguous experiences with location. While some customers found convenient test centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcyc... See more

Rated 5 out of 5 stars

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instruct... See more

Rated 5 out of 5 stars

Passed my Mod2 yesterday with lightning motorcycle training. They are truly the best motorcycle training company! A big thank you to Rob, whose patience and expertise got me through my MOD1, not an ea... See more

Rated 5 out of 5 stars

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2! Carl, my trainer was fantastic, he tapped into my confidence... See more


Company details

  1. Motorcycle Driving School

Written by the company

Lightning Motorcycle Training is based in Abingdon, Oxford, Reading, Wembley and Stourbridge, covering Oxfordshire, Berkshire, London, Middlesex and the West Midlands. We do CBT to Full Licence (DAS, A1 & A2) providing motorcycle hire and equipment, as well post test training like the Enhanced Rider Scheme (ERS) and Back to Biking. Established in 2000 we have decades of experience. Excellent prices and availability with online booking. Everyone welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I had the best instructor for my CBT…

I had the best instructor for my CBT today, I was super nervous and worried but Dave really looked after me and I felt he wanted me to pass just as much as I did. He really made the day amazing, it was long and hard but I couldn’t have felt so supported. I wouldn’t have been able to pass without his help and I am so greatful thank you so much!!!

12 June 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your super kind words. We are glad that you enjoyed your training with Dave :)

Rated 5 out of 5 stars

CBT with Dave at Wembley.

Great days training at Wembley with Dave for CBT renewal. Great sense of humour. Very informative, firm but very fair. Dave will do his upmost to ensure you have all the tools required to be safe on the road. Don't be fooled by his relaxed delivery if you are not picking up the information and executing the instruction correctly you will get a tug! This is not a tick box course you will need to show you are good enough for the certificate. DAS booked with these guys. Why go anywhere else? Thanks Dave learnt loads. Curry in the post…..

5 June 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for your great review. We are really glad that you enjoyed your training with Dave :)

Rated 5 out of 5 stars

Booked a das course and couldn’t be…

Booked a das course and couldn’t be more pleased with it, passed everything first time,
All the instructors are fantastic!
I would definitely recommend them to everyone

31 May 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your kind words. We are glad you would recommend us to everyone!

Rated 5 out of 5 stars

Great training

Great training, instructors and learning experience. It took me longer than usual to get the full license but I was an inexperienced motorcycle driver. I got all the support and help I needed. Would highly recommend. Shout out to instructors Dixie, Kevin and Keith for the great work, and William and Becky for the support!

18 May 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Hi Alan, thanks very much for your super kind words. We are glad that you got the support and help you needed! We would love to see you with your bigger bike when you are passing. We would love a picture for our wall of fame :)

Rated 5 out of 5 stars

The instructors were great

The instructors were great, very helpful and really know their stuff, very patient and easy to get on with which help is stressful situation like tests.

17 May 2023
Unprompted review
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Reply from Lightning Motorcycle Training

We are very pleased that you enjoyed your training with us and found our instructors helpful, informative and patient :)

Rated 5 out of 5 stars

Amazing company

Initial contact, obtaining course information/study material, help and support provided by James and Rebecca is second to none and communication excellent. The instructor Marcus delivered the training diligently and professionally to a high standard. I will definitely be back for Module 1 and 2 with him/if possible.

4 May 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you Gavin, that is super kind of you. We look forward to seeing you when you are ready for your module 1 and 2!

Rated 4 out of 5 stars

Good bikes and Excellent instructers

Good bikes and Excellent instructers. The toilets and the facility cleanliness can be greatly improved at Oxford.

5 May 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks for the lovely review regarding the bikes and instructors. Thank you for the constructive feedback regarding the reset. We will look at what you have said about our centre and what we can do to improve.

Rated 5 out of 5 stars

Reading Centre CBT - Kevin

Recently completed my CBT on a manual motorcycle at the Reading center. My instructor was Kevin, he was very knowledgeable, patient, confidence inspiring and fun to do the course with. Enjoyed the day and learned the basics to get me on the road on my 125. Will definitely be back within the next 2 years to do my DAS!

7 April 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks for the lovely review! We have shared your kind words with Kevin. We look forward to seeing you back here in 2 years!

Rated 5 out of 5 stars

Great Customer Service

I had a great experience renewing my CBT with Lightening Motorcycle Training! I highly hope clients will have the opportunity to work with Dave. I was with him the whole day and I must say he was absolutely perfect. He made the course enjoyable yet ensured everyone had the required knowledge to ride before providing our new CBTs. He was a pleasure to work with!!!

14 April 2023
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your 5* review! We have passed on your kind words to Dave. We look forward to seeing you again!

Rated 5 out of 5 stars

Kevin was amazing!

I can’t recommend Lightning Pass enough - especially my instructor Kevin, I recently did my CBT at the Reading site after an introduction lesson. I felt so supported by my instructor even when I was very stressed and nervous. He took extra care in explaining things, time to listen and gave great feedback. Kevin also had the best sense of humour that kept me calm. I hope I can go on and get my full license and I’d definitely request Kevin to be my instructor again.

7 April 2023
Unprompted review
Lightning Motorcycle Training logo

Reply from Lightning Motorcycle Training

Thanks very much for your super review! We have shared it with Kevin. We hoped to see you for your full licence!

Rated 5 out of 5 stars

Dave was great!

I did my CBT renewal in Wembley.
My instructor on the day was Dave, who was very charming, had a great sense of humour and kept the energy light and relaxed, yet remained professional.

His training was very thorough, making sure he covered all the relevant information and passing on his wisdom and knowledge.

He was patient while doing the drills in the car park, as well as when we went out on the road, ensuring we were able to complete the tasks safely and with confidence, even if that meant repeating them over and over again.

If I was to go for my full bike license and I had the option to choose my instructor, I would definitely choose him.

Overall, I had a great day, thankfully the weather was good and being the only girl in the group, Dave and the other guys made me feel very comfortable.

4 April 2023
Unprompted review
Rated 5 out of 5 stars

Best trainer

I recently completed the CBT (Compulsory Basic Training) course at the Lighting Motorcycle Training School in Wembley and I had a great experience.

My trainer was Dave, and he was very professional and patient. He has good knowledge about different languages so it was good to keep everyone engaged while training and was fun at the same time. The best part was he will ensure everyone understand and do it correctly. I wasn't good enough and was doing mistakes, so he kept me repeating the things until I am doing it right and he was patiently waiting and giving enough time which you can expect from good instructor.

There was a point where I taught I was not ready to go on road, but still he motivated me to do it right. He will put all his extra time and effort to make you perfect on the road with detailed information.

Thank you Dave

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Very good riding school

Very good riding school. Friendly staff always ready to help and advice. I’ve used Halesowen brunch and I’m very happy with their services. I will definitely continue my courses with them.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

CBT Completion at the Halesowen Branch

Cannot describe my experience in any way other than amazing! I completed my CBT today with Lyndon at the Halesowen branch. He was so supportive and friendly, it helped massively when practising manoeuvres and taking the bike out on the open roads. Would recommend to anyone looking to get into motorcycle riding. I will be returning in the future for more tuition for Mod 1 and 2.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

This is a great place to get your CBT training

I recently completed the CBT (Compulsory Basic Training) course at the Lighting Motorcycle Training School in Wembley and I'm thrilled to say that it was a great experience.

My trainer was Dave, and he was very professional and patient. He made sure I understood everything before moving on to the next lesson. The course itself was very thorough, covering everything from how to ride safely in traffic to how to react if you crash your bike.

The school is conveniently located near the train station in Wembley Park, so it's easy to get there by public transportation, car or bike. If you're interested in learning how to ride a motorcycle or scooter legally in the UK, this course is a great place to start!

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful, positive team

Went for a CBT on a 125cc Manual, fell over several times on the figure of 8 and U-turn, they were very supportive and reassuring. Came back for another CBT and passed week and half later - felt like the manuevers and lifesavers were drilled into me and even if I missed a step I could think back and day 'yeah i did that wrong' rather than being oblivious. Many thanks to John and Rob, Ta

16 February 2023
Unprompted review
Rated 5 out of 5 stars

"THE BEST TRAINING PLACE"

"THE BEST TRAINING PLACE"

I came to these guys already having failed my mod2, with another motoring school which I would not recommend, previously and needing some extra encouragement to get through, being a bag of nerves. The office staff ( thanks to Becky, Sean & James) were great, chatting and keeping me calm. My first instructor (thanks Dickie) laid back manner on day one was a great boost. When his tough as nails teaching wasn't having the desired effect he changed tack and it worked a charm, A teacher being able to adjust to a student is why these guys are 5stars, as well as their whole team attitude from riders to office staff it's a great place. Passed my category A licence with "Lightning Motorcycle Training" at first attempt. Thanks!!!

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Recommend - Perfection for me !

From minute 1 the response was quick, professional and helpful .
I enquired about a direct access course and had one up and running at a time of my choosing . Cbt done on day 1 … mod 1 completed a couple of days later and mod 2 after a week . My instructor Steve (Halesowen) was a perfect level of professionalism , experience, banter and encouragement . Price was very very fair …. Bike on the way . 👌 Absolutely no hesitation in recommending Lightning - they do what it says on the tin !!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent training

I booked an hour's Personal Tuition to help improve U-turns post CBT and a three-hour Road Rider Session in preparation for my DAS course. Both were with Lyndon and matched - no surpassed - my expectations. Lyndon was clear in his explanations and demonstrations, very supportive and gave helpful, positive criticism and advice. I came away a more proficient rider and clearer in what makes a good motorcyclist. A very valuable experience. I recommend this company's Stourbridge branch.

8 December 2022
Unprompted review
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Reply from Lightning Motorcycle Training

Dear Paul, thanks so much for the positive review, We have passed on your kind words to Lyndon. We wish you all the best with your full licence!

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