Lighting R Us Reviews 

227
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous products that are competitively priced. They also deliver their products quickly and packaged very carefully. I discovered Lighting R us a couple of weeks ago and have since bought 3 differen... See more

Company replied

Rated 5 out of 5 stars

Beautiful range of lights at reasonable prices. Lights arrived quickly and as communicated. Four glass leaves on my pendants arrived damaged, but Lights R Us arranged replacements immediately and with... See more

Company replied

Rated 5 out of 5 stars

The mirror arrived sporting a small damaged area. My call to Lighting R Us was answered straight away by a friendly efficient member of staff. A replacement mirror was ordered from their suppliers a... See more

Company replied

Rated 5 out of 5 stars

Lights arrived when expected, well packaged and in perfect condition. Much lower price than on the manufacturers website! I am pleased with how they look but they will not be installed until February... See more

Company replied

Company details

  1. Lighting Store

Written by the company

We are Lighting R Us, and we are a lighting shop based in West Midlands. We pride ourselves on offering an exquisite selection of stunning and quality lighting, that will illuminate your home and garden. You can transform any room at the flick of a switch with our stylish range of lighting solutions. Discover everything from chandeliers, ceiling lights and lamps to brighten up every space in your home. Luckily you don’t need to completely renovate your home to refresh your favourite living spaces; because simple lighting upgrades and decorative accessories can make a big impact. Regardless of the type you’re looking for, or the look you are trying to create for your home, Lighting R Us can help. Don’t forget we also sell a charming range of furniture and homeware to revitalise your living spaces!


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service , ordered Friday afternoon, delivered Tuesday morning , just what we wanted . Thank you !

18 November 2020
Lighting R Us logo

Reply from Lighting R Us

Hi there, thank you very much for your kind review

Rated 5 out of 5 stars

Helpful & Friendly Team

I had some queries in advance of my purchase, I spoke to one person who indicated a different colleague would be better to assist me - I received a prompt call back. Very prompt delivery, item was delivered to Northern Ireland and arrived in perfect condition. As mentioned I spoke with two members of Staff, both were friendly and eager to help. I will have no hesitation using Lighting R Us in the future.

17 November 2020
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Reply from Lighting R Us

Hi Nicola, thanks for leaving us such a wonderful review. Our staff will definitely be happy to read what you wrote. So thank you for your kind words.

Rated 5 out of 5 stars

Found exactly what I wanted

Found exactly what I wanted, checkout was swift and delivery was swift... beautiful products

12 November 2020
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Reply from Lighting R Us

Hi Alison, we are glad to hear you had an excellent shopping experience with us.

Rated 5 out of 5 stars

Ellis grey lamp and shade

I ordered this lamp from Laura Ashley last year and decided I would like another one.

I was very happy to find that this was stocked by Lighting R Us following the closure of Laura Asley's stores.

Speedy delivery. The lamp was delivered well packaged so there was no damage.

I would order from this lighting company again.

27 October 2020
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Reply from Lighting R Us

Hi Tracey, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words.

Rated 3 out of 5 stars

Problem with the order.

I bought and paid on line for a shade which I wanted but next day was informed by e mail the item was not going to be in stock for several weeks, The staff were helpful on the phone about a refund or whether I would like to wait. I have left it on order but hope I do get it eventually as its not something I was able to find easily.

20 October 2020
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Reply from Lighting R Us

Hi Janette, we are very sorry about this. Some of our manufactures are having certain issues with stock, our supplier has estimated the item to arrive back in stock on the 16th November. If you require any further information please do not hesitate to contact us at sales@lightingrus.co.uk

Rated 5 out of 5 stars

An easy to use website

An easy to use website. Confirmation of ordering came quickly and my lamp arrived when expected. The quality of my product was very good. I would certainly use this company again.

18 October 2020
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Reply from Lighting R Us

Hi Susan, thank you for your kind review

Rated 5 out of 5 stars

Highly recommended

Excellent value, the cheapest I could find for the model of light I wanted. Very quick delivery too!
Highly recommended.

14 October 2020
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Reply from Lighting R Us

Hi Marty, thank you for your kind review

Rated 5 out of 5 stars

This is a stunning light the picture…

This is a stunning light the picture doesn’t do it justice so much nicer when you actually see it.

Ordered it and within a couple of days it had arrived will definitely use them again more than happy with our purchase

21 August 2020
Unprompted review
Lighting R Us logo

Reply from Lighting R Us

Thank you very much for your kind review

Rated 5 out of 5 stars

I had to exchange some pendant lights &…

I had to exchange some pendant lights & I have to say both the online service and shop service have been great. I didn’t feel rushed to make a decision and nothing felt like too much trouble. A little gem of a place!

2 August 2020
Unprompted review
Lighting R Us logo

Reply from Lighting R Us

Thank you Sarah for your kind review

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, excellent pricing and item came well packaged in good time. I will definitely use this company again.

18 July 2020
Unprompted review
Lighting R Us logo

Reply from Lighting R Us

Hi Julian, thank you very much for your kind review.

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