Banner for Lightexpert.co.uk

Lightexpert.co.uk Reviews 1,327

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,083 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their durability and attractive design. Many people also appreciate the competitive pricing, finding the items to be of great value. The ordering process is generally described as straightforward and easy to navigate. However, some customers experienced issues with delivery, noting that it was slower than advertised or that tracking information was not consistently updated. A few other people also felt that the product descriptions or images were misleading regarding the actual size of the bulbs or the functionality of accessories like remote controls.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers praise the good quality,... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight the good... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering system,... See more

Price

Clients share positive opinions on price, consistently highlighting that products are offered at a great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order was delivered ok, but had requested the solar panel version! Only issue ...when I came to fit the solar panel to a fence, all the fittings were the wrong size! The pivot bracket is... See more

Company replied

Rated 4 out of 5 stars

Delivery was slower than advertised and box was huge compared to the item inside and the bulbs are smaller than expected which lost a star. Otherwise they are nice lights. Got ones with a remote but i... See more

Company replied

Rated 4 out of 5 stars

Order process was good, and information on buying. Delivery was a little slow ( Royal Mail) and the contents of the box were difficult to unravel, but they're in place and look great.

Company replied

Rated 3 out of 5 stars

Happy with festoon lights. Although, ordered the 42m length with remote. Actual size of bulbs is smaller than what is depicted in the photos, although spec did state size of bulbs. Remote only works i... See more

Company replied


Company details

  1. Lighting Store
  2. Lighting Wholesaler

About Lightexpert.co.uk

Written by the company

Welcome to Lightexpert.co.uk!

In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.

Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product & service

Speedy service, great price and quality goods.
I had asked a friend who does kitchens and bathrooms how much these lights cost, he said around £13.
I told him it's ok light expert, have them for a great price and he was so amazed he has ordered from them too.
So I am chuffed to find this great company. I would definitely recommend you use them too.

2 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are so happy to hear you had such a positive experience with our speedy service, great prices, and quality goods! It's wonderful that your friend was also impressed and has placed an order. Thank you for recommending us.

Rated 4 out of 5 stars

Good product

Good product, at a fair price.

13 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're glad you enjoyed your experience. We appreciate your positive feedback.

Rated 3 out of 5 stars

Delivery slow poor communication

I paid extra for delivery with 3 days. It didn't arrive until a week later, no communication from store to tell me it had been delayed at customs. I also had no idea it was coming from.oitside the uk.

13 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We appreciate you sharing your experience. We are truly sorry for the delivery delay and lack of communication regarding customs and origin. We are reviewing our processes.

Rated 1 out of 5 stars

No goods received

I ordered some lights on 23 April and there is still no sign of them.

23 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are concerned your order hasn't arrived. We will investigate this.

Rated 1 out of 5 stars

Changed my mind about the lights and I…

Changed my mind about the lights and I had to sort my return as they couldn’t seem to sort it and return needs to be paid for by your self

30 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are sorry to hear about the trouble you experienced with your return. We are always working to improve our processes.

Rated 5 out of 5 stars

Good quality product

Good quality product. Good price and great super fast delivery service

11 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're glad you enjoyed the product, price, and our fast delivery service. Thanks for your feedback!

Rated 5 out of 5 stars

All good

All good, on time, thanks.

11 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are so glad everything was on time. We appreciate your kind words.

Rated 2 out of 5 stars

Poor quality product

Poor quality product. No bulbs supplied. Not your fault, but wouldn't buy again.

30 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We appreciate your feedback regarding the product's quality and the missing bulbs. We'll review this.

Rated 4 out of 5 stars

Delivery put in a difficult place to see.

I have not received my delivery and have no update on where it is.

Turns out the delivery people had put it in a side entry I never usually use.
Product looks good.

11 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We understand your frustration regarding the missing delivery. We are looking into this for you.

Rated 5 out of 5 stars

Batten lights ordered to replace…

Batten lights ordered to replace existing units
Quick delivery
Sturdy packaging
Yet to be installed but promising outlook 👍
Fast

11 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so glad to hear about your quick delivery and sturdy packaging! We hope the batten lights meet your expectations once installed.

Rated 5 out of 5 stars

First class service.

First class service.

4 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

Thank you very much for this wonderful 5-star review! We’re delighted to hear that you are so satisfied. We hope to welcome you again soon.

Rated 1 out of 5 stars

AVOID If you are a small business

If you are a small business i would highly recommend you avoid this company if you have deadlines to meet. Placed a large order on there website where it clearly state “despatched same day” if ordered by 22.00hrs and the notice state delivery 1-3 business days !! Its now been 5 days and my order is still showing pending and the customer service cant tell me why its not been picked yet !! I now missed a tight deadline with an important client all because of bad service and poor communication. VERY POOR !!!

13 May 2026
Unprompted review
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are truly sorry to hear about the significant delay with your order and the impact it had on your client deadline. We understand how frustrating it is when a delivery does not meet expectations, especially when time-sensitive.

Rated 5 out of 5 stars

Door light

Well packed exactly as we saw on website.Fair price ,came a day late owing to the postal service

11 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so glad to hear you were pleased with your order and its fair price! We appreciate your understanding regarding the postal delay.

Rated 5 out of 5 stars

First class light very bright much…

First class light very bright much impressed, delivery quick, excellent.

14 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're so pleased you're impressed with the light's brightness and our quick delivery. Thank you!

Rated 5 out of 5 stars

Bulkhead Light

Light came on time.
Communication was good.
Product good quality.

8 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are so glad to hear you are happy with your product and our communication. Thank you for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look