I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more
Company replied
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I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more
Company replied
This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more
Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more
Company replied
Company details
About The Lifestyle Gift Card
Written by the company
300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.
We offer the widest range of retailers and brands compared to any other UK gift card including:
M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .
Contact info
3.6
Average
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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*****When a bloody carry on AVOID*****
*****When a bloody carry on this company is*****
I purchased a digital gift card for £20 to top up the £480 I had in my account which would allow me to redeem in exchange for a £500 lastminute.com voucher.
1st issue - Message received stating that I had to wait 24hours before the £20 gift card could be used to allow for money laundering checks or similar!
What's this nonsense all about. When I buy a voucher from Amazon or another "high street" retailer it is available instantly.
2nd Issue - 24 hours pass - voucher is still not available
In order for the voucher credit to show i had to re-type the e-mailed voucher code and the pin. Why is this process not automated???????????
3rd Issue - OK , i thought I had cracked it. £500 now showing in my account - Ace, I'll go ahead and redeem for the Lastminute.com voucher and then I can go ahead and book my city break ........ WRONG.
"This retailer eGift Card is on hold for security checks" Another 48Hr wait required
WHY????????????????????
You've already satisfied yourself previously that the credit in my account has came from a legit source , why do you need to check again?
Still no holiday booked.
The website is an absolute fire in a pet shop to navigate also.
22 August 2026
Unprompted review
This is a revised comment
This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her birthday gift.
10 August 2026
Beware hidden charges and attempts to void your gift cards
Beware - The Lifestyle company issue expiry dates that start from before you register a card with them, without any warning about when cards expire, and will then proceed to either refuse your gift card, or apply a 20% admin fee for reissuing a card.
This company is supposed to make giving money to others accessible and flexible, but it seems the model is actually to extract money from this process by ensuring as many people as possible fall for these tactics!
21 August 2026
Unprompted review
It was very easy to use
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gift card via work
It was good to receive my Lifestyle voucher. Ordering my gift card was easy. It was lovely to receive the voucher and spend in John Lewis during the January sales.
7 November 2025
Reply from The Lifestyle Gift Card
Hi Jacs,
Thank you for your wonderful review! We're so pleased to hear that ordering your gift card was easy and that you enjoyed using it at John Lewis, especially during the January sales. We aim to make the entire process smooth and enjoyable, and it's fantastic to know we succeeded.
Kind Regards,
Tim
Lots of choice just not a lot of choice…
Lots of choice just not a lot of choice for me
14 August 2026
Reply from The Lifestyle Gift Card
Hi Claire ,
We appreciate your feedback and understand that our current selection didn't quite meet your personal preferences. We are always working to expand our offerings.
Kind Regards,
Tim
I Received a Lifestyle gift card…
I Received a Lifestyle gift card through a work related knowledge quiz app. I have had many. Very easy to order from the company of my choice. Always Costa. Love it. Many thanks.
21 August 2026
Reply from The Lifestyle Gift Card
Hi David,
We're so glad to hear you consistently enjoy using our Lifestyle gift cards, especially for your Costa treats! It's wonderful to know that the ordering process is easy for you. We appreciate your positive feedback.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Nathan ,
Thank you for your kind words! We are delighted to hear you found registering and redeeming your voucher to be a simple process. We aim to make spending your credit as smooth as possible. We hope you treated yourself with your credit!
Kind Regards,
Tim
It was so easy to changed into the…
It was so easy to changed into the voucher you would like and also receiving the voucher was quick.
20 August 2026
Reply from The Lifestyle Gift Card
Hi Helen ,
Thank you for your wonderful feedback! We're so pleased to hear that you found the process of exchanging and receiving your voucher to be quick and easy. We aim to make every step as smooth as possible for our customers.
Kind Regards,
Tim
Ordered gift card for my Great…
Ordered gift card for my Great Granddaughter and had it delivered the next day. Easy to order.
20 August 2026
Reply from The Lifestyle Gift Card
Hi Julie ,
We are so happy to hear that ordering a gift card for your great-granddaughter was an easy and positive experience! We always strive to make our ordering process as smooth and convenient as possible, especially when it comes to delivering gifts.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Helen,
Thank you for your lovely review!
We are glad to hear you found spending your credit and the redemption process to be a straightforward experience. We strive to offer a smooth registration and redemption for a retailer gift card amongst one of our great retailer gift cards that answer all wants and needs. We are continuously onboarding new brands as well to ensure this.
Kind Regards,
Tim
Removed £350 of my long sevice money
Removed £350 of my long sevice money, Which i had put aside.
Did not realise they expired.
Have emailed support
20 August 2026
Reply from The Lifestyle Gift Card
Hi John,
We understand your concern about the long service money. We have received your email and our team is actively reviewing your case to assist you further.
Kind Regards,
Tim
Waiting for a response from customer…
Waiting for a response from customer services as I wrongly input an email address for recipient
20 August 2026
Reply from The Lifestyle Gift Card
Hi Francis,
We understand your concern about the incorrect email address. We are actively looking into this for you and appreciate your patience as we work to resolve it.
Kind Regards,
Tim
I found the IT maze I needed to go…
I found the IT maze I needed to go through difficult.
20 August 2026
Reply from The Lifestyle Gift Card
Hi There,
Thank you for your feedback. We are truly sorry to hear that you found the IT process difficult to navigate. We understand how frustrating such an experience can be, and we are constantly working to simplify our systems. Your comments are valuable and will be shared with our team for continuous improvement.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Laura,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was easy and that you appreciated the wide selection available, making your life simpler.
Kind Regards,
Tim
The voucher was unexpected and was very…
The voucher was unexpected and was very easy to redeem
20 August 2026
Reply from The Lifestyle Gift Card
Hi Gordon,
Thank you for your wonderful feedback! We're so pleased to hear that receiving your voucher was a pleasant surprise and that you found the redemption process to be very easy. We strive to make the experience as smooth as possible.
Kind Regards,
Tim
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