Disspite my frustration Ms Tawanna remaind patient and understanding. She was very explanatory and made sure that I understood what needed to be done. Her assistance and calm attitude help me to compr... See more
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I was assisted by miss Carmen from start to stop. She was extremely helpful and pleasant to work with. Miss Carman was the liaison between me and the installer to make sure they could accommodate my p... See more
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I had the pleasure speaking to Amanda, the representative on the phone. She was impeccable outstanding. Very caring, intuitive to the need of my concerns that I had. Problem solver 100%. Very kind. Co... See more
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The experience was very easy employee was very knowledgeable about services. Made it easy by finding the closest facility. Walked me through the payment aspect. She was a pleasure to talk to which is... See more
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Company details
About LifeSafer Ignition Interlock
Written by the company
Affordable, Reliable, Discreet
What Sets LifeSafer Apart
- The smallest and most discreet ignition interlock device
- Clear, transparent pricing with no hidden fees
- Nationwide installation locations for fast scheduling
- An expert support team that understands state-specific requirements and guides you through every step
Get Started Today
Schedule Your Installation | Find a Location
Who We Are
At LifeSafer, we have helped more than 1.5 million people get back on the road safely, legally, and affordably after a drunk driving arrest. With over 30 years of experience, we are a trusted ignition interlock provider worldwide.
- First-ever ignition interlock certified by the National Highway Traffic Safety Administration (NHTSA)
- 30+ years of industry leadership
- Proven reliability, accuracy, and customer support
Have Questions About Ignition Interlock Devices?
LifeSafer is here to help you understand the ignition interlock process, from installation to daily use. Below are some of the most common ignition interlock questions we receive.
-
What happens if I fail a breath test?
If you fail a breath test, the ignition interlock device will enter a temporary lockout period for the first failed BAC test. Lockout times are set by state regulation. -
How much can I drink before I trigger a violation?
Tolerance levels vary by state but are extremely low. We strongly recommend avoiding alcohol entirely and checking personal care products for alcohol content. -
Can someone else start the car for me?
No. This is considered circumvention of the device and may result in fines or jail time. -
Can other drivers use the vehicle?
In most states, yes. Other drivers can be trained, but you are responsible for any violations.
LifeSafer Ignition Interlock
Written by the company
- Competitive Pricing with No Hidden Fees
- We believe pricing should be simple, honest, and affordable. That means no hidden fees, no surprises, and flexible payment options from installation to removal.
- Smallest, Easiest to Use Device
- LifeSafer’s ignition interlock device is discreet, compact, and easy to use. About the size of many cell phones, it blends naturally into your vehicle. The simple blow pattern makes each test quick and effortless, so it fits easily into your daily routine.
- 24/7 Support and Convenient Locations
- We are here whenever you need us — 24 hours a day, 7 days a week, 365 days a year. Our nationwide network of service locations makes installation and maintenance fast and convenient, so you can stay on track without added stress.
Contact info
45241, Cincinnati, United States
- 1.800.634.3077
- community@lifesafer.com
- lifesafer.com
4.6
Excellent
20K reviews
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No one was able to give me the same…
No one was able to give me the same answer. So I’m going to the interlock technician not knowing what to expect. I have and I do my part. I’m trying to stay in compliance but with this type of service it’s difficult
9 September 2026
Reply from LifeSafer Ignition Interlock
We regret to hear that your experience with our service staff was not a positive one. We understand how important helpful communication is, and we are taking your feedback seriously. Our management team will be contacting you soon to discuss the matter and work toward making it right.
Bianca was such a help
Bianca was such a help. I have never done any of this before and I had so many questions, but she was able to answer all of them and get me to where I needed to be feeling comfortable and knowing that you guys are reliable this is all going to go very smoothly thanks to bianca
9 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Blanca provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Dick. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Great service
Great service. The representative was polite, patient, and knowledgeable!
9 September 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Kristina. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Tawana Rozier was great
Tawana Rozier was great, she spoke very clear and understanding
9 September 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We’re so glad you had a great experience with Tawana. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Reply from LifeSafer Ignition Interlock
It’s great to hear that Danny was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
My agent TOWANDA ROZIER was pleasant
My agent TOWANDA ROZIER was pleasant, attentive and very helpful.
She was genuinely focused on helping me, and walked me through the process of obtaining my Interlock with care.
9 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Tawanda provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Amazing customer service
Amazing customer service, very helpful and explained with detail and patience.
9 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Ric. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Fast and friendly service.
9 September 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Selene. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
My experience was great with you guys
My experience was great with you guys. Amanda Cochran was so nice and patient with me when talking to her on the phone. She answered all the questions I had, and overall was just wonderful.
8 September 2026
Reply from LifeSafer Ignition Interlock
We’re so glad you had a great experience with Amanda. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Awesome work
8 September 2026
Reply from LifeSafer Ignition Interlock
We really appreciate you taking the time to highlight Dick. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
FRIENDLY CUSTOMER SERVICE REP BUT THE…
FRIENDLY CUSTOMER SERVICE REP BUT THE WAIT TIME FOR HELP WAS VERY LONG.
8 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Selene provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
We apologize for the delay you experienced. To make support easier, we offer online chat. Simply visit lifesafer.com/contact-us and click “Chat with a Service Agent” to get started.
Straight to the point
Straight to the point . Helped out two situations for me. Thank you Linda!
8 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Linda. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Valerie and her team helped me get my…
Valerie and her team helped me get my appointment situated and fixed all confusions I had about the process! Great team and great help.
8 September 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Marilyn. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Good customer service and advice about…
Ric was informative; had good customer service about me removing the device.
7 September 2026
Reply from LifeSafer Ignition Interlock
We’re so glad you had a great experience with Ric. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Excellent customer service experience…
Excellent customer service experience with Tawanda Rozier! She was extremely polite/ helpful/ kind. She answered all my questions and even found a way to save me a little money!
8 September 2026
Reply from LifeSafer Ignition Interlock
It’s great to hear that Tawanda was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Issues with my interlock
Yohan explained all my questions in detail he help me alot great customer service
5 September 2026
Reply from LifeSafer Ignition Interlock
We really appreciate you taking the time to highlight Yojhan. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Life Safer for IID needs
Life Safer for IID needs - even though no one wants the device - I will say, Life Safer really has your back, live reps available quickly, and they are extremely helpful. Needing an IID can be complicated and confusing. Life Safer is a great company to work with offering clarity and peace of mind.
8 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Ric and all of our team provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Marilyn was so helpful & positive
Marilyn was so helpful & positive. Really helped answer my questions and reschedule my appointment with the technician.
8 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Marilyn. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Nicole is amazing!
Nicole with the financial department is the ONLY reason I’m writing this review right now. Not only was she amazing at her job but she took the time and patience to explain everything thoroughly. Shout out to Nicole!
8 September 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Nicole. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
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