The vibration plate is easy to use, feels sturdy, and runs smoothly. I mainly use it to improve circulation, reduce muscle stiffness, and add a little extra movement to my daily routine. The machine... See more
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Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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So I have purchased this product before and i am enjoying it, so I decided to purchase for my son-in-law but upon ordering i was supposed get a free massage ball or I would have used my points/coupon. But now I am out both. I feel they misrepresented this, which makes me consider whether I would order from them again. I have purchased 2 vibration plates and now 2 Red light belt, but they have possibly lost a good customer

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Ben has been extremely helpful and supportive in my claim. He kept me informed throughout the process and provided detailed information. It made the difference in my experience with Lifepro. Thanks Ben.

Reply from Lifepro
After buying the Lifepro belt, I got busy and forgot to register it until 2 months had gone by. Then I was worried about not having the lifetime warranty since the info says to register within 14 days. I reached out to customer service and PEJAY was amazing! She answered all my questions and sent me the warranty the next day.

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Maribeth was wonderful. I wanted to purchase the product through Trumed and was hoping to cancel and reorder. Marineth’s follow up was impeccable. Great overall experience

Reply from Lifepro
I ordered a vibration plate from Lifepro and after a week it stopped working. I called their customer service and they responded to me immediately. They walked me through the process to get a new machine and it was seamless. It took a couple weeks, but a new one is being shipped to me. They were kind, professional, and I am pleased with their customer service.

Reply from Lifepro
My customer service agent was knowledgeable and very efficient - her name is Marineth. Quite delightful and really helped me out registering my LifePro product, which I absolutely love ! Thank you!

Reply from Lifepro
I appreciated the time Nice took to answer all of my Questions. I was unsure witch of their products would work for my need. I already had purchased their Allevra Pro light several years ago for my knee and had amazing results. Their service is wonderful. Thank you Nice.

Reply from Lifepro
Honestly my vibration plate has been life changing for my chronic pain and lymphatic system. On days I don’t have time to walk or am in pain I can at least do this.

Reply from Lifepro
Ana had reached out to me for a review and at that time, I was not happy. I had tried to make a claim and for some reason, it went nowhere. Ana took charge and made apologies for something she did not do and sent out a new product to cover my defective one ASAP. She communicated every step and made sure that I was satisfied. I have given your products as gifts several times and will continue to purchase your products.

Reply from Lifepro
I previously wrote a review about my awesome customer service I received from Lifepro mentioning Ben, but I forgot to include Erika as well. Great team, great service. Thank you Lifepro!

Reply from Lifepro
High quality vibration plate. Great warranty and support is exceptional. Quick response to any questions.

Reply from Lifepro
I received my hand massager within a few days of ordering, so I was impressed right away with the promptness. As a massage and MFR therapist, my hands get quite a workout every day, and the last thing I feel like doing is self-treatment at the end of the work day. This massager lives up to it's description on the Lifepro site. The soothing warmth and firm compression and red light therapy are amazing! I recommend Lifepro to my friends and family for high quality products - I've had the Waver Vibration Plate since December, and I love that, too!

Reply from Lifepro
A representative reached out to me very, very quickly. It was after business hours so I wasn’t expecting to hear from them until the next day. But I think he contacted me within thirty minutes and he was able to confirm that he could replace my lost remote control for my vibration plate with no issues. Pejay was the absolute best! And this purchase was from the and a half years ago so they really stand by their lifetime warranty.

Reply from Lifepro
Excellent warranty service! I had an issue with my LifePro product, and the warranty process was smooth, quick, and hassle-free. Their customer service team was responsive, professional, and very helpful throughout the entire process. They honored their lifetime warranty without giving me any trouble, and I truly appreciate how they stand behind their products. It’s refreshing to see a company that genuinely cares about its customers. Highly recommend LifePro for both the quality of their products and their outstanding customer support!

Reply from Lifepro
I have been using my Lifepro vibration plate for over a year and I love it. I use it daily. I love it so much I recently sent one to my daughter who now lives out of state. When the email came that stated it was delivered, I called to con
firm with her only to learn she never received it. She asked neighbors and nobody had received it. I emailed customer service and Miguel got back to me within the hour. He asked that she search her neighborhood. When she was unable to locate it, he immediately shared that he would start the process for a replacement- no questions asked. Luckily, a good person dropped it off at her house. I contacted Miguel to see if he was able to cancel replacement and he was able to. Lifepro’s customer service is amazing and Miguel was so diligent and happy to help. The product is amazing and the customer service is 10+ stars.

Reply from Lifepro
My original product was faulty. Customer service representative Marineth was very helpful. She was quick to help me troubleshoot. When that did not solve the problem, she was quick to send me a replacement. Thank you for the great customer service.

Reply from Lifepro
I purchased a Rumblex 4D Plus and it was having some issues. Customer Service at LifePro Fitness did an amazing job making sure I was satisfied with the eventual outcome - a replacement unit and then a refund. Nicka was very attentive, friendly and prompt in their replies. I was so happy with the outcome and my trust with the company, I purchased a Red Light Therapy device. Thank you!

Reply from Lifepro
Miguel helped me with this situation, and did a wonderful job.
Thank you!

Reply from Lifepro
Great customer service! I received a prompt reply and assistance from Ben with Lifepro via text message. After a few basic questions about my issue, including proof of purchase, I was provided a link to apply for a replacement product. The process was simple and straightforward. Now I am waiting for the replacement. Hopefully the process will be smooth and timely to the end. Love the products and look forward to be able to use it again.

Reply from Lifepro
The Lifepro Fitness Waver Vibration Plate is a wonderful investment. Different from other models, it provides a broader, more coarse, vibration stroke, for a different kind of therapy for muscles and joints.

Reply from Lifepro
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