I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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I purchased a Rumblex 4D Plus and it was having some issues. Customer Service at LifePro Fitness did an amazing job making sure I was satisfied with the eventual outcome - a replacement unit and then a refund. Nicka was very attentive, friendly and prompt in their replies. I was so happy with the outcome and my trust with the company, I purchased a Red Light Therapy device. Thank you!

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Miguel helped me with this situation, and did a wonderful job.
Thank you!

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Great customer service! I received a prompt reply and assistance from Ben with Lifepro via text message. After a few basic questions about my issue, including proof of purchase, I was provided a link to apply for a replacement product. The process was simple and straightforward. Now I am waiting for the replacement. Hopefully the process will be smooth and timely to the end. Love the products and look forward to be able to use it again.

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The Lifepro Fitness Waver Vibration Plate is a wonderful investment. Different from other models, it provides a broader, more coarse, vibration stroke, for a different kind of therapy for muscles and joints.

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Excellent customer service from Lifepro. They replaced an equipment that was malfunctioning no questions asked. This is the kind of company I want to continue to do business with. Great experience with Lifepro

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The Lifepro team was incredibly quick and responsive when my unit began malfunctioning. Their customer service was excellent, and they had a replacement sent out within a week. Dianne, Erika, and Chris were all friendly, helpful, and made the entire process easy. I really appreciate the outstanding support and would definitely recommend Lifepro based on both their products and their customer service.

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I received very promptly my Lifepro Red Light Therapy Belt and RevitaGlo Pro Light Therapy Mask. What was missing was the added gift to be included in my order. The customer service representative from Lifepro Miguel was on top of responding to my request for what was part of my order, a free massage gun missing from my delivery. His response was immediate and caring. Thanks, Lifepro!

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I bought the Waver Vibration plate after trying a vibration machine in the gym that there's always a line for. I have been using it after the gym and also on days where my joints are really bothering me. There is such a difference after using it for even 10-15 minutes with my joints. Having arthritis is often painful. I have noticed a difference when I am in pain at the end of the day when I do use the waver. I just recently bought the Hexaplate to have a smaller one our lake house so I don't have to bring the waver back and forth on the weekends. I will be starting to do more workouts on the waver and hexaplates.

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I have had the product for about a year and absolutely love it! I reached out to support because the cable sheathing at the USB end of the power cable started receding and then the exposed wiring started working lose from the USB C plug. I experienced intermittent functioning and then a cessation of functioning of the device. Support rep was very helpful and very responsive. I submitted photos of the unit and the power cable. Within 2 days I was received an email explaining that the power cable was back ordered and due to that, the company would send me a replacement unit (full unit) at no cost to me. Within 4 days of that email, I had a notification of shipping and a tracking number.
Simply amazing customer service!!

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Martha and Than were very kind, quick, and helpful in assisting me with a warranty replacement. A few days later I ordered a Lifepro Vibration plate because this is truly the best brand backed with good customer service and items covered long term if there is a defect. I plan on purchasing more wellness items from this brand

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I LOVE their mini treadmill, I use it for work every day. I also had a small issue and customer service handled it quickly and kindly. Appreciate all your help Jae! Thank you!

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Everything I have ordered from Lifepro Fitness comes as advertised and works better than I could have imagined or expected! From my hand massager to the infrared blanket to my vibration plate and free weights everything is well designed and works beautifully. When you add in the lifetime warranty it is literally the icing on the cake!

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Ben was amazing at his proficiency and courtesy.
Lifepro seems to want to keep the customer experience positive, and that is getting more rare of late.

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I have several lifepro items and they're all amazing. One of my most cherished I have had for a few years and it's helped me to cope with my MS. One day I turned it on and it made a horrible noise and was wobbly. We looked at it to see if it was something on our end and couldn't find anything. Since it has a lifetime warranty, I reached out to them. I expected a technician to be sent to fix it, but I received emails from Erika and Angelica telling me that a new unit was headed my way. I literally turned around and the unit was on my front porch! This is customer service that is unreal today! Thank you so much for getting me what I needed! I can't say enough about the products and the people!

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They replaced life pro red light waist therapy belt , they back there products!!

Reply from Lifepro
I LOVE my Waver Vibration Plate. Makes such a I difference to start my day with. After a couple of years, unfortunately, I turned on one morning and it did not work. The team was great and had responded quickly to process my receiving a Free Replacement. A special thank you to BEN, who was so kind and patient, when I was having difficulty with submitting my information needed, "low tech" here. He took it upon himself to communicate with me that he would be happy to manually enter the videos and pics, himself. What a relief and I had my new waver in a couple of short weeks. Thank you, Ben and other team members who helped make this a stress free process.

Reply from Lifepro
Susan from LifePro listened to my problem and sent a replacement part very quickly. Now my red light belt works fine. Thank you Susan!

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I appreciate Lifepro's fast acknowledgment, delivery, and replacement of my Glute Blast! Thank you Angelica for following up about my replacement. Amazing and kind customer service. I love the equipment, and can't wait to get back on my journey.

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I don’t know what I would do without my red light therapy belt!!!

Reply from Lifepro
I had a malfunction with a product of theirs ( compression boots) and they went above and beyond in replacing the whole unit since the charger was not in stock at the time. Warranty was fabulous !!! This is above and beyond what any company I have ever dealt with. So I can't recommend any company more than Lifepro and will be buying more of their products in future. *** and I even bought this thru Amazon and they stood buy it. Great Great company !!!! Customer service was the best I have ever encountered !!

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