There is no better way to start the day then with a vibration plate to get your blood flowing! VibraRed has been instrumental in aiding my body after long distance hiking! I’m increasing my sessions a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had purchased a mini waiver about a year ago, which I love but my remote stopped working so I contacted LifePro to see if I can get a replacement remote. They responded right away and said they woul... See more
Company replied
I was looking to purchase an under desk elliptical to use while working. Something that would get my legs moving to ease the stiffness. I purchased the Lifepro Autoglide Red and a competitor’s ellipti... See more
Company replied
I ran into an issue with my Lifepro red light belt when it stopped working properly, but Lifepro stood behind their product 100%. I worked with Ayman, who was incredibly responsive and helpful. Withi... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
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Pejay was the best!
Pejay was the best!! Wow talk about great customer service! I purchased the VibraRed Vibration Plate and love it so I was thrilled that when my one inferred wasn’t working, they replaced it with no hassles!! Thanks so much again!
2 October 2026
Unprompted review
Reply from Lifepro
Hello Karen, we’re so glad you’re loving your VibraRed Vibration Plate and that Pejay made replacing the infrared component so easy. It’s great to hear he took care of everything without any hassle and got you back to enjoying your plate.
Thanks for taking the time to recognize Pejay, Karen. We really appreciate you sharing this! 🧡
Feel very fortunate the life pro…
Feel very fortunate the life pro fitness folks were able to replace my nonfunctional unit with a new one!
I was working with Marineth who managed the process so well!
Her quick follow up and display of compassion & concern throughout the process was outstanding
Thank you for having such a professional staff available to answer the questions and manage the process
I’m a long time user of the life pro belt as it the product is very effective Addressing my serious back pain
Highly recommend the company at the project
6 October 2026
Unprompted review
Reply from Lifepro
Hello Rob, we’re glad Marineth made the replacement process feel so well supported. Her quick follow-up, compassion, and attention throughout the process clearly made a difference, and we’re happy you received a new unit.
It’s also wonderful to hear how much you’ve enjoyed your Lifepro belt over the years. Thank you for sharing this, Rob, and for recognizing Marineth! 🧡
Reply from Lifepro
Hello Jeff, we’re glad our team was polite and helpful throughout your experience. It’s always nice to know you felt well supported by Lifepro.
Thanks for taking a moment to share this, Jeff. We really appreciate it! 🧡
They're truly willing to correct any issues
A zipper broke the first time I used this product. I reached out to the company and they immediately authorized a shipment for me to receive a replacement Sauna Blanket. Not only were they quick to respond and initiate replacement, they were kind, helpful and remained in contact throughout the entire process. Excellent customer service! So far the product seems to work great! Special thanks for Ben for his outstanding support!
8 September 2026
Unprompted review
Reply from Lifepro
Hello Danielle, we’re sorry the zipper broke the first time you used your sauna blanket, but we’re glad Ben and the Lifepro team acted quickly to arrange a replacement. His kindness, helpfulness, and consistent communication clearly made the process much easier.
It’s great to hear your new blanket is working well so far. Thanks for recognizing Ben and sharing your experience, Danielle! 🧡
Ben was very helpful and prompt!
Ben was very helpful and prompt. Helped me find the information that was needed. Great Customer Service!
5 October 2026
Unprompted review
Reply from Lifepro
Hello Michelle, we’re glad Ben was so helpful and prompt, especially in helping you find the information you needed. His quick support clearly made the process easier.
Thanks for recognizing Ben, Michelle. We’re happy he could make your experience with Lifepro a smooth one! 🧡
Marinette was very helpful and…
Marinette was very helpful and knowledgeable. A big help!!
6 October 2026
Unprompted review
Reply from Lifepro
Hello Carolyn, we’re glad Marineth was so helpful and knowledgeable. It’s great to know her support made things easier for you.
Thanks for taking a moment to recognize Marineth. We really appreciate it! 🧡
Lifepro Team to the rescue for error 88 on Rumblex 4dReturned from holiday and started up my…
Returned from holiday and started up my Rumblex 4D vibration plate to find a code 88 error message. Tried several times to start it and do a power break with no luck - code88 all the way. Contacted the lifepro team via a bit chat which worked well then was put through to the team where Bunny checked to see if I'd registered for the lifetime warranty. She proved that I had and was v patient as * couldn't locate the e-invoice. In the meantime time, several power downs and restarts later, the error code cleared and the Rumblex burst into action. So happy.😂
Sadly a day later, error code 88 yet again. I've tried the restart over 30 times and still it shows error 88. V frustrating.
6 October 2026
Unprompted review
Reply from Lifepro
Hello , we’re glad Bunny was there to help when your Rumblex 4D suddenly showed an Error 88. Her patience in checking your lifetime warranty and helping you work through the issue clearly made a stressful moment much easier.
Even better, we’re happy to hear your Rumblex came back to life! Thanks for sharing this and recognizing Bunny’s support. 🧡
Ben in Customer Service
Ben, made the experience absolutely wonderful from the beginning to the end. He acted quickly and cared about my experience. He is excellent at his job. Thank you Ben.
20 September 2026
Unprompted review
Reply from Lifepro
Hello Ronda, we’re glad Ben took such great care of you from beginning to end. His quick response and genuine attention clearly made a difference.
Thanks for recognizing Ben, Ronda. We’re happy he made your experience with Lifepro such a good one! 🧡
I received a broken Visa Cure mask
I received a broken Visa Cure mask. Messagaged the customer service and received a response immediately. The rep , Ben was very helpful. Had me send pictures of the broken mask. And sent out a new one the next day. No problems, new one arrived undamaged.
30 September 2026
Unprompted review
Reply from Lifepro
Hello Cindy, we’re glad Ben was able to help so quickly when your Vizacure mask arrived damaged. It’s great to hear he responded right away, guided you through sending the photos, and had a replacement shipped the very next day.
We’re happy your new mask arrived safely and everything was resolved so smoothly. Thanks for sharing your experience and recognizing Ben! 🧡
Called and talked with Marineth
Called and talked with Marineth - she was very professional, patient, and competent.
By the way - prior to the call, my wife went to your warranty site and had an unpleasant experience. So I researched your company to the point where I got all of Paul Goldberg's phone numbers [6 of them] and a list of the management team- I'm sure I didn't start the call politely. Marineth handled it REALLY well! She is a great employee- one worth keeping. Thanks, Tom Hartnett.
5 October 2026
Unprompted review
Reply from Lifepro
Hello Tom, it’s wonderful to hear Marineth handled your call with such professionalism, patience, and confidence, especially after a frustrating experience with the warranty site. Her ability to listen and work through the conversation calmly clearly made a difference.
We really appreciate you recognizing Marineth, Tom. It’s great to know her approach helped turn the conversation around and left such a strong impression! 🧡
Ben provided excellent customer service…
Ben provided excellent customer service and resolved my issue promptly. Very professional! Thank you Ben.
2 October 2026
Unprompted review
Reply from Lifepro
Hello, we’re glad Ben resolved your issue promptly and provided such professional, attentive service. It’s wonderful to know he made the process easy for you.
Thank you for recognizing Ben and taking the time to share your kind words. We’re happy he could help! 🧡
Reply from Lifepro
Hello Jim, we’re glad Ben was there to help and made a positive impression with his support. It’s always nice to hear when a member of the Lifepro team makes things a little easier.
Thanks for taking a moment to recognize Ben, Jim. We really appreciate it! 🧡
Ben was very responsive to my issue and…
Ben was very responsive to my issue and took care of getting approval for a replacement right away. I was kept up to date on when it was shipping. I’ve had nothing but an extremely positive experience with Lifepro Fitness over the many years of buying from them! I recommend them to everyone!!!!
6 October 2026
Unprompted review
Reply from Lifepro
Hello Kathleen, it’s wonderful to hear Ben responded so quickly, got your replacement approved right away, and kept you updated throughout shipping. His clear communication and follow-through clearly made the process easy.
We’re especially grateful for your continued trust in Lifepro over the years and for sharing your experience, Kathleen. Thank you for recommending us so highly! 🧡
I purchased a mini waiver over a year…
I purchased a mini waiver over a year ago, which I’d love to use every day. One day I tried using my remote and it stopped working even putting new batteries in did not help so I reached out to your company and asked if they could send a replacement.
I communicated with Ben, who was very helpful and said that he could replace the remote and will send me a link to track my package when shipped.
When I received my package, there were not one, but two remote replacements. I thought that was wonderful for a company to do that.
The remotes work great and I thankBen for his help in this matter thank you, Ben
Diane Ferri
6 October 2026
Unprompted review
Reply from Lifepro
Hello Diane, we’re glad Ben was able to help when your Mini Waver remote stopped working and made the replacement process so easy. It’s great to hear the new remotes arrived, both are working well, and that the extra remote was such a pleasant surprise!
We really appreciate you taking the time to recognize Ben and share the details, Diane. We’re glad everything worked out so well! 🧡
Pejay was very quick to respond to me
Pejay was very quick to respond to me. He assisted me to replace my broken Vibration plate. He was thorough and fast. He helped me each step of the way, all the way to making sure I received the replacement once it showed delivered. Very kind and helpful.
6 October 2026
Unprompted review
Reply from Lifepro
Hello Liz, we’re so glad Pejay was there to help with your broken vibration plate and stayed involved from start to finish. His quick responses, thorough support, and follow-up after delivery clearly made the replacement process feel easy and reassuring.
We really appreciate you taking the time to share this, Liz. It’s great to know Pejay’s care and attention made such a difference! 🧡
I called and Marineth took care of my…
I called and Marineth took care of my issue right away. Awesome customer service!
6 October 2026
Unprompted review
Reply from Lifepro
Hello Karen, we’re glad Marineth was able to take care of your issue right away and make the process so easy. It’s great to hear her quick and helpful support stood out to you.
Thanks for recognizing Marineth, Karen. We’re happy she could be there when you needed us! 🧡
Life pro for the win!
The products are fantastic .. love the red light belt; however, the customer service is top notch. I recently had red light belts replaced under warranty. The process was simple and efficient. Miguel was super helpful and kind!! 10 stars!!
18 September 2026
Unprompted review
Reply from Lifepro
Hello JF, we’re so glad you’re loving your red light belt and that Miguel made the warranty replacement process so simple and efficient. His kindness and helpful support clearly made a great impression!
Thanks for the 10-star shoutout, JF. We really appreciate you taking the time to share your experience with Lifepro! 🧡
Bunny from customer service was great
Bunny from customer service was great. She stayed in touch and kept me informed throughout my return process.
28 September 2026
Unprompted review
Reply from Lifepro
Hello P.L., we’re glad Bunny kept you informed and stayed in touch throughout your return process. Her consistent communication clearly made things easier.
Thanks for recognizing Bunny, P.L. We’re happy she was there to support you and represent Lifepro so well! 🧡
I purchased a unit but the remote…
I purchased a unit but the remote didn’t work properly. Got in touch with lifepro and Buny immediately emailed me back. She didn’t have the exact one in stock sent me out a replacement the may have been compatible with my machine. Sadly this didn’t work so she replaced the entire unit. Absolutely fantastic after sales service by Buny. She kept in touch via email throughout the whole process. My new machine works perfectly. Thank you. Excellent very happy can highly recommend Lifepro.
3 August 2026
Unprompted review
Reply from Lifepro
Hello, we’re so glad Bunny stayed with you throughout the process and kept in touch by email until everything was resolved. Even when the first replacement remote didn’t work, she made sure you had another solution and ultimately arranged a full replacement unit that’s working perfectly.
It’s wonderful to hear her after-sales support made such a strong impression. Thank you for sharing your experience and for recommending Lifepro! 🧡
Outstanding customer service from Ayman and the Lifepro team!
I bought a Lifepro Waver on Amazon a few months ago, and unfortunately, the remote control stopped working. I reached out to Lifepro support to see about getting a replacement, and I was so impressed with how quickly they handled it.
Ayman was absolutely awesome to work with! He was understanding, extremely helpful, and made the whole replacement process completely hassle-free. It's rare to find customer service that is this fast and efficient nowadays. Thank you, Ayman, for turning a minor issue into a great experience—Lifepro defini
5 October 2026
Unprompted review
Reply from Lifepro
Hello Lissette, we’re so glad Ayman was able to make replacing the remote for your Lifepro Waver such a quick and hassle-free process. His understanding, helpfulness, and efficiency clearly made a difference when you reached out for support.
Thank you for taking the time to recognize Ayman, Lissette. We’re happy he was there to make a minor issue much easier to deal with! 🧡
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