Excellent water filtration system! We bought our MXL 13 about six years ago. It provides us with a purified and hydrogen water for all these years without any problems. We choose life ionizer after re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Life Ionizers was established in 1996 with offices in the USA, Europe, Canada, Australia and distributed in 23 Countries. We strive to provide the highest quality water ionizers on the market at the best prices and hope to earn your five star reviews for Life Ionizers. From travel units to commercial water ionizers, Life Ionizers provides a wide range of alkaline water solutions. Life Ionizers offers: - Best pH spectrum - Alkalinity and acidity. - High antioxidant potential concentrations at drinkable pH levels. - Water Report, water analysis and customized filtration. - Full lifetime warranties on Life MXL-9 units and above. - International Voltage. - 5, 7, 9, 11, 13 and 135 plate units. We're committed to revolutionizing the international health water industry. Our alkaline hydrogen-infused products set a new standard for excellence and innovation. Crafted with state-of-the-art purification processes and a dedication to environmental sustainability, Life Ionizers offers premium health water that exceeds expectations. Join us in our mission to hydrate, nourish, and revitalize lives globally. Choose Life Ionizers for superior hydration and unmatched quality. The Life Ionizer Review Team is standing by to help you out! Please contact us at reviews@lifeionizers.com with any questions or concerns. Cheers to your health! - Life Ionizer Reviews Team
2330 La Mirada Ave. Suite 100, 92081, Vista, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just wanted to give a shout out to life Ionizers , I have had my filtration system for several years and have been so happy Great customer service, they are always so helpful . I take jugs of water with me when I travel , camp, road trip etc I have become a water snob I guess haha. It’s hard to drink anything else .
I love the options of purify, and the different levels of alkaline , I love cleaning with the acid water and washing my fruits and veggies . Hands down the best unit out there
I LOVE ALKALINE WATER. THIS COMPANY IS THE BEST. Brad was an excellent agent who I called to complete my order for filters that I will need for 2025 . Thanks Brad.
I have been a customer for over 5 years. The after sale support is top notch. You are treated as if you are a brand new customer every time you call for support or to purchase new filters. Highly recommend as your go to source for all your Ionize needs.
I’ve had one of the filters for over a year now and I love it. We use it every day and feel so hydrated! We especially love the ability to have acidic for cleaning and plants and alkaline for drinking. Suggest these filters to all our friends.
Brad was a amazing dude to work with
The equipments is good but this looks like a timeshare deal. After you paid more than 4k for a unit! Now paying more than $500 a year in filters! It is absurd and the filter number 1 which is the one that have to be replaced the most! It only works for 3k litters however the specs are for 6k or 12 months!
While trying to order filters for my MLX15, I needed help figuring out which ones to order. Called in and talked with Brad, told him my budget and what I needed and he came up with a really good price.
Brad made the experience great!
Thanks again,
Susan S.
Customer service was great! Very responsive and worked with me to choose a package that met all of my needs.
Excellent hydration device providing multiple health and wellness benefits.
Love my system but always need assistance, Brad helped me today. I have the whole house, RO and Alkalinizer.
Brad was very helpful and explained the importance of keeping my machine in top shape and also gave me a few things to do while the filters are on the way.
Me and my family love our MXL-9. Along with a great product we receive great customer care. They follow up every year to make sure you’re changing the filters and to offer discounted pricing. I ordered my yearly filters from Brad and his help and customer care is top notch. Thanks Brad for having a great product along with exceptional customer service.

Reply from Life Ionizers
Great system and well worth the investment! As I've gotten older, I've become more health conscious and made small, incremental improvements in my diet and exercise routines. I've been drinking hydrogen/alkaline water for years and love the positive health impacts. I tried the hydrogen water bottles and have gone through several. My life ionizer has been great! Easy to use and reliable. The water tastes delicious and the benefits are incredible. Since beginning to drink hydrogen water, I've lost weight, felt an increase in energy levels, and I'm confident it has improved my overall health. Thanks Life Ionizers!

Reply from Life Ionizers
Brad was fantastic and so helpful! Thank you for helping us get our install figured out.

Reply from Life Ionizers
I love drinking fresh, clean water. This unit is great.

Reply from Life Ionizers
Brad made the ordering experience quick and painless,thankyou

Reply from Life Ionizers
After shopping around for both quality and good pricing, sooo happy I found this company. From the first rep to installing, there was nothing but professionalism and full transparency. After some time with it at home, on top of great staff, the ionizer has made a huge difference for my family and I. Even our dog! You're not going to find a better company...from service, quality and pricing.

Reply from Life Ionizers
Ongoing problems…. Horrible communication from this company. I ordered filters 7 months ago now (needed new filters after 4-5 months of use because our original sale person sold us the wrong filters for our well….) first set “went missing” in transit.
Re-ordered filters, two months later receive 4/5 filtered that were ordered, called and was told the last one “shipped separately” but it actually was never shipped. Never even had that one in stock. This is SEVEN MONTHS later and the filter is still not in stock, I was never told there would be a delay, I’ve called/texted several times and am getting the run-around or no response at all. Absolutely horrible customer service and I’m seriously regretting spending so much money (or any money at all) on this machine with this company. I’ve been super patient up until now.
DO NOT PURCHASE FROM THEM unless you are prepared for months of frustrating/lack of communication, incorrect/unfulfilled orders, and smelly water!
The initial product is great. But now the customer service is absolutely terrible. I placed an order on 7/30 and didn’t receive the product till 10/7. Additionally the wrong product was sent and my bank account was charged $90 over what they invoiced me for.
I have emailed and called with numerous people within the company and they always direct me to someone else who “handles that issue”
As of right now I still don’t have a remedy, I have a product that I didn’t order and don’t need and they refuse to refund my account.
Brad was great at clarifying what filters I needed to order to keep my ionizer working well. He called me back in a timely manner also.
Karen

Reply from Life Ionizers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.