Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
701 N Federal Hwy, 33009, Hallandale Beach, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Managing my account:
I had a live chat with a lifecell representative on their website. I asked for instructions for logging into my account and was told I had no access. I then expressed that I wanted to understand if I had been signed up for a subscription. I really didn't know. I was informed that I had been and I requested to cancel the subscription because I was in the first 30 days of evaluating the product. I also told the rep that I was loving the product and recommending it to friends and family. She then told me my subscription had been cancelled and blocked from receiving future promotions as if I was trying to steal something I wasn't entitled to receive. After giving her the feedback that I didn't understand that the order placed required me to sign up for a subscription she replied that it WAS clear...... Remember, I chatted lifecell to seek to understand something that was NOT obvious to me as a new customer. Very sad and I will not be placing another order for a product I am really liking due to a terrible rep who continued arguing with me for about 15 to 20 minutes.
ALL of this companies ads are photoshopped. I am a photographer, and can tell, but all you have to do is look closely.. the hair growth is exactly the same on each model, despite the photos being taken on day 1 and then again at day 72 or day 90. They remove my comments on FB and Instagram when I call them out. Do not buy... its all a lie.
I REALLY APPRECIATE EVERYONE THAT HAS LEFT A REVIEW, BEEN THINKING FOR A COUPLE OF MONTHS ON PURCHASING, BUT AFTER READING...HELL NO.
WILL NEVER BUY.
I WAS ABOUT TO BUY FOR ME, MY MOM AND DAUGHTER. SEEMS THE PRODUCT AND PRICE ARE NOT WORTH IT AT ALL.
THANK YOU SO MUCH AND I'M SORRY FOR THOSE WHO HAD A BAD EXPERIENCE.
I ordered anti-aging on 11/28/2022 refused shipment as instructed by company. Received another charge on my credit card on 1/29/2023 called company on 2/15/2023 they said don't open it and return it...I never received the shipment. The phone number on my credit card statement is no longer in service 866-978-4404. Found another number to contact them on. They are now saying I had 15 days to return the product and I need to contact the post office, then Life Cell will do their own investigation. I truly wish I had the time to run around to meet the demands of Life Cell while they are holding my money hostage and holding me accountable for the mail and their policies. The company is a thief, save your money and move on.
Life Cell is a SCAM. They advertise that you get a free trial charge you postage then try to bill you for 198.00 and if you dont return it in a certain time frame they charge you the full 198.00 whether you like it or not. The product itself leaves the skin feeling VERY DRY and does NOTHING for your skin. Junk junk junk
After receiving this Product that I understood I purchased on a “one time basis” for a reasonable fee, I received email stating I will be charged $189 for “the Subscription”. If I keep the one tube I’d be charged $94.++. The return option was most complex and time consuming. I found the experience to be what I would consider a serious misrepresentation, SCAM. Now I wait to see what will show up on my Credit Card. I’m seeking perhaps an Attorney General in the State of FL to report to. I am FURIOUS!
Fraudulent auto-ship agreement! By purchasing anything from this company you are agreeing to sign up for a subscription. They will charge your credit card and send more products without request or any notice. I searched all over to see where I could've possibly agreed to this and couldn't find it. Even if the product worked (which it didn't for me), being charged $90 USD + shipping for what's basically lip gloss every few weeks without notice is a scam! I was excited to try their seemingly high-rated product, but absolutely will never again purchase from them after this shady stunt. Hopefully my cancellation via PayPal will stop this.
This product is a scam I am pale so in the winter months so an application of this product should be noticeable….. not an iota! Don’t waste your money!
Complete Scam. I feel like a mug, wish i’d read the reviews before clicking the “free trial”.
How do Facebook allow them to advertise on their platform?
Phew. Thank goodness I now look for reviews before purchasing. Thanks everyone 🤗
I have been using Lifecell for approximately 4 years now and I am delighted with it. Yes, it is pricey, but my skin feels and looks good with it, so I recommend.
Lizzie, UK.
Absolute scammers
They have been taking money out of my account with out letting me know! The product does now work !!!
It's a SCAM, they charge you big bucks (in my case €146) and that's before they send out the "free trial". Don't give them bank details, you will be automatically be charged every month. SCAM
i dont’ understand wy autority let these scammers call south beach lifecell keep to extorce money to the people bank account
Do not order any products from this company or you will be signed up for auto ship! They will recharge your credit card and resend their subpar products.
Product is okay but incredibly expensive for what it is. The company also auto enrolls you onto a subscription which then takes a huge amount out of your account unexpectedly! I would avoid again.
This is one more scam when you buy a product you are automatically signed up for an unwanted automatic monthly debit form. So if you do not realize it, you are taken without your knowledge. These are thieves confirm
Tried their lip product. Not so bad. I wasn't happy when they subscribed on my behalf and sent me a lip treatment again. I have contacted them and they have refunded me easily.
Their customer service is great. Their product is not bad
Obviously some people are dissatisfied but I am very happy with the Lifecell glow product. It’s on the expensive side for the quantity because you need to use a few “drops” quite liberally on each section of the body to develop any kind of noticeable tan. Otherwise, very natural looking which is exactly what I want
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.