I made my order and later I was scared that my board didn't arrive before my kiteholiday. So I contacted Lieuwe on whatsapp and asked if my order will arrives in time (before my holiday). They answere... See more
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See what reviewers are saying
"The Lieuwe team was extremely responsive and very friendly. I had some great exchanges on WhatsApp with the designer or engineer—I’m not sure which—who gave excellent advice and really tried to find... See more
Guys, you are exceptional!!!! Never had a better customer relationship as with you: flexibility, punctuality, liability. And the boards are world class, this is my second one - will never swap. Th... See more
After riding that board there is no way back, it’s the same addictive as kitesurfing. It’s not only about the amazing designs that make the boards separated from the crowd, it’s the smooth landing... See more
Company details
Written by the company
We don’t just make boards, we craft stories. So, what’s yours?
Contact info
Nijverheidsstraat 1, 2288 BB, Rijswijk, Netherlands
- lieuweboards.com
4.8
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Everything was great
Everything was great. Delivered to Florida US. The board is beautiful
5 April 2023
Best board on the market
26 October 2022
Great customer service!
6 February 2023
Reply from Lieuwe Boards B.V.
Happy to hear that Bruce!
Wish you many good sessions on your new Lieuweboard, and welcome to the family:)
Cheers,
Customer service
Be more honest when it comes to…
Be more honest when it comes to delivery timeframes, if this cant be managed (its not difficult) will lead to 1* reviews,
Post Feedback review...
Response noted however I specifically requested an expedited delivery and offered to pay what ever additional cost, this was rejected with a commitment that the delivery would arrive on time, which was simply not the case....So I say again be more honest with your customers (including feedback), 0*rating.
1 January 2023
Reply from Lieuwe Boards B.V.
Good morning Peter, thanks for leaving a reviewing. We are very sorry about the delay, please understand that once the package has left our building we are no longer in control of the exact delivery date.
Based on the previous orders for your region the package should have arrived on time.
I see my colleague has been in touch several times with the courier company, We really pushed the delivery to keep you happy, unfortunate it didn't worked out and are very sorry for the delay.
Nevertheless we hope you have a wonderful stay at your destination.
kind regards,
Lieuwe Support
Feedback Response:
I am an enthusiastic owner of a Shotgun…
I am an enthusiastic owner of a Shotgun 136 and I both some accessories. The service is fast and the products are excellent.
1 February 2023
Reply from Lieuwe Boards B.V.
Hi Vincent, happy to hear you like the Shotgun. Thank you for the review and happy shredding 🤘🏼
Best shopping experience
The Lieuwe family is just fantastic! I bought a shotgun God of Gods for me and a Shotgun Tarifa for my partner. Boards are masterpieces! Best finishing and care for details! Communication was clear and fast during the entire buying process! High quality packaging and very fast and hassle free delivery!
26 December 2022
Reply from Lieuwe Boards B.V.
Hi Sebastian! That sounds like couple goals! 🥰 Enjoy the boards and happy shredding. 🤘🏼
No info and no feedback…
Oard was supposed to be a x mas present, was shipped out late and mecer got here so far…😞
24 December 2022
Reply from Lieuwe Boards B.V.
Good morning Andreas, thanks for leaving a review. We are very sorry about the delay. Our goal is to always deliver the kiteboards on time, but unfortunately it happens that this is not possible due to force majeure. Our apologies. Hopefully you will like the Shotgun Tarifa despite the late delivery. Best regards, Lieuwe
Customer service was excellent and fast…
Customer service was excellent and fast answering questions. They deliver it on time! More importantly the board is incredible!
18 December 2022
Reply from Lieuwe Boards B.V.
Hi David, thanks for leaving a review. Happy to hear about your positieve experience with us, enjoy you're new Lieuwe Shotgun! 🤘🏼
Great service
Great service. Actually awesome. Very responsive and super individual and supportive.
Thank you!
8 December 2022
Great feedback
Appreciated the personalised feedback from the team at Lieuwe Boards. Thanks Bouwe
23 October 2022
Reply from Lieuwe Boards B.V.
Hi Lance,
Happy to hear your appreciation! Hope you shine with your Lieuweboard in Australia. Greetz from Bouwe.
Cheers,
Lieuwe support
Recived my custom board with pro…
Recived my custom board with pro straps,
Board is fantastic on the water and looks exactly how I wanted it to look,
Customer service and the design team is 2nd to none they will do anything they can to help, also super quick with email replies, absolutely recommend
14 October 2022
Reliable and high quality products and company
A very friendly, fast responding company. They have been uncomplicated und trustful during a problemsolving process which led to my fulliest satisfaction. Their boards are amazing! I am glad we have such a sustainable company in Europe which understands the needs of the riders.
17 October 2022
Easy Friendly People
Havent tested the board yet, but dealing with guys at Lieuwe so far was very easy and friendly, board arrived quite fast and I cant wait to test.
12 October 2022
Brilliant product, brilliant company!
Great to deal with Lieuwe and Romain. I knew what was happening g each step of the way, and everything was quickly and efficiently dealt with.
7 October 2022
Precious Boards - Friendly Shaper
Great design and performance. Bouwe answered all my questions patently and lent me a test board beforehand
6 October 2022
lieuwe shotgun 133 red rebel
product design, product quality, consultation and customer support, service, shipping, packaging, you name it ---> perfect
lieuwe does en excellent job in manufacturing quality and customer support, it is the whole package you will get when you are looking for a kiteboard, worth every cent. i will definetely come back. from the very first contact this experience was stunning.
27 September 2022
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