Customer support needs to be better. Most of the time, my food is delivered way more late than the tentative time. In many cases I have to call the restaurant by myself. This platform does nothing o... See more
Company replied
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I've had so far a good experience with Lieferando and its easy to order from the app itself. Its just the delivery time is usually not accurate. But the prices are cheaper and more affordable than Foo... See more
Company replied
The site is easy to navigate, has good filter functions so that you can find the thing your in the mood for fast. The tracking of the food is often times inaccurate.
Company replied
Ordered food through Lieferando in Austria and never received it. order WFYX4F .The courier came to my hotel but did not deliver the food to my room and did not leave it at the reception. The h... See more
Company replied
Company details
Written by the company
Einfach Essen bestellen in Österreich via Lieferservice.at! Heute Lust auf Pizza, Sushi, Chinesisch oder Vegetarisch? Wähle aus über 2.000 Restaurants.
Contact info
Netherlands
- lieferando.at
2.8
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good if you dont mind waiting
A lot of restaurants to choose from, above average quality, slow delivery (avg. 60min).
18 December 2018
Unprompted review
Thank you so much for the convenient…
Thank you so much for the convenient and quick delivery. I'm really glad that when you get sick or just lie there, you don t get out, but you're very hungry, you can just choose and order... and you thank me so much.😊
17 December 2018
Unprompted review
Sher gut super super
9 November 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lieferservice.at
Hi Robert,
we are very sorry that you are not satisfied with our service.
In case any problems occur you can always contact us via our hotline, email or one of our social media channels.
Best regards,
Svenja
Team Lieferservice.at
Alles super in Ordnung
4 November 2018
Unprompted review
Perfect service!
Just had one problem and the customer service was incredibly kind! Well done!!
1 November 2018
Unprompted review
Top Service 🔝👌🏻
7 October 2018
Unprompted review
Quick & easy
Quick & easy to use and service is also better than other apps
6 October 2018
Unprompted review
Excellent to bring all the great…
Excellent to bring all the great choices together
30 September 2018
Unprompted review
Alles hat super funktioniert !
6 September 2018
Unprompted review
TERRIBLE SERVICE
TERRIBLE. YOU'VE BEEN INVESTIGATING FOR MORE THAN A WEEK AN ORDER WHICH I PAID FOR BUT WHICH FAILED TO GET DELIVERED. NO UPDATES.
NO REFUND,. NOTHING.
WHAT IS GOING ON???
4 September 2018
Unprompted review
Reply from Lieferservice.at
Hi Alivino,
we are sorry for the inconveniences.
Your order was already cancelled and refunded on 25th August. Additionally an compensation voucher has been sent to you by email.
It may take up to 10 working days until the money will be back on your account.
If there are any further questions, do not hesitate to contact us.
Best regards
Svenja
Team Lieferservice.at
Great service
26 August 2018
Unprompted review
Good
Good, Fast. Restaurants will call you if they are out with something. I have no problems with the service it self, it has a lot of payment options, as well as cash.
15 August 2018
Unprompted review
Bester Service
11 August 2018
Unprompted review
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