Lialys Reviews 

They do NOT work. I watched videos 10 times. They do not hold hair. And cost way too much. Total rip off and impossible to return.

Well, I personally am struggling with difficulties in getting the hair pins in snuggly on both sides, I think it is more of Me thing than the instructions, I have watched the instruction videos, and understand the instruction videos, but I’m still having difficulty maneuvering the eclipse. When I get them in properly, they’re amazing. They really do stay all day, but the initial learning curve is a wee bit high… That said I do

Shopping on this site was quick & easy , i bought the hairpins in 2 different colours , they are fantastic and they hold up my hair all day , the Price and delivery were very good and i was kept informed when my item was due to be delivered , i would reccomend this Product to family & friends , Thankyou

I do have hair on the thin side, and they do not work. Contacted customer service, did hear back with a video on how to use. The color was not right, they asked for pictures have sent them, see what I hear back. In reading the reviews, they state you have to mail to France, what a joke did they really come from France?? go to Amazon and buy from there. most items can be returned

Ordering and delivery were good with email notification and tracking ability. I thought the pins would be larger. Looks like there is a larger version that I think would work better in my hair.

Such a simple thing, but so incredible. It just works so well, and looks so good! What more could you ask for? I love it, and we’ll be buying more!!!

These do not work anything like the videos, unfortunately. Perhaps it is different for short, fine hair but if your hair is long or thick, these clips do not hold at all and instantly fall out.

Would give 0 stars if I could. I asked for them for Christmas and my partner bought them for me. But disappointingly they are cheap, tacky and useless. I emailed them twice asking about a refund and was completely ignored. Such a waste of money. So disappointed.

Upon receiving the clips, I was unable to get them to stay in my hair, so I decided to wait until my next hair appointment to consult with my stylist, hoping she could get them to work. Unfortunately, despite her efforts, she too was unable to make them stay in my hair. I then passed the clips along to her, as well as a friend with thicker hair, but they both encountered the same issue.
Given that I wanted to support a small business, I made the decision to give the product a fair chance by seeking professional advice before reaching out to the Lialys to request a refund. I believe this demonstrates good faith on my part - but the company would not issue any sort of refund despite several attempts. Very Disappointed. Total waste of money!

These pins do not hold hair like shown in the video. False advertisement. Made them seem as strong as bobby pins which they are not. They don't stay in the hair. And then when you want to return they won't give shipping label. Only 50% off. But who wants to pay 50% for an item that doesn't work.

The pins are cheap plastic and very slippery. They don't hold fine hair at all. I realized instantly when I opened the package that I had been scammed. If I bought something similar at the drugstore it would have cost maybe $10. When I emailed to request a return they say the pins need to be mailed back to France, or they offer a 50% refund. I really regret this purchase- it is a huge waste of money. I ended up just throwing them out.

You are a cheat. You misrepresented this product. Three 3 inch hair pins for TWENTY DOLLARS?!?!?.. I thought they were six inches. WTF? You are a ripoff company. Incredible disatisfaction. Such a blatant ripoff, waste of money. Really depressing. Buyer BEWARE

So I love the lily's hairpin , which is supposed to be suitable for all hair types. I had 3 already and I have thick hair. They look great hair stays in . My only gripe is that after 4 months they all snapped. I have lived them enough to buy another set! But if they don't last again I will be very sad!

For the first time ever I am using a hair accessory that doesn’t give me headaches, however, it still holds my hair in place all day! I am truly amazed…it took me few tries to get it right, as my hair is very thin; but once I did I was speechless! Will not be going back to normal hair accessories :)

Brilliant pin. I was skeptical at first but it holds my thick hair back beautifully. I was a bit hesitant with the first use but soon got the hang of it. Would definitely recommend

I have fine hair and pins stays well . Happy with my purchase.

Poor product. Poor customer service. Terrible return and refund options. They will only refund half the payment or have you return at your expense that costs almost half what you paid for a poor product. Do not buy!

Easy to order and find different colors. Fast shipping and protective and classy packaging. I really like these hairpins! I need to practice more to get confident with different styles. They look very pretty and hold my thick, curly hair well.

This is a clever plot to make money. The product is not fit for purpose. No matter what you do, will NOT stay in place, it slips off and does not hold. But what the interesting part is that they have created a plot how to make money. Once you report that the product does not work, they give you two options - first they present the undesirable one, making it sound so cumbersome and expansive - to send the product back for full refund. But you need to send it at your cost to France. Naturally the second option is the saviour - they'll refund you 50% off your cost and you can keep the useless item, plus no hassle to ship back.
The 50% retained money covers and over their costs, so they make money anyway!
Don't get caught, it's a well wrapped up scam.

Customer service is non existent. Several emails not responded to. Avoid this company.