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LexusPartsNow.com Reviews 

688
•
TrustScore 4 out of 5

4.2

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Considering 360 reviews, reviewers had a great experience with this company. Customers frequently commend the company for providing genuine OEM parts that are an exact fit for their vehicles, often highlighting accurate descriptions and diagrams. People also appreciate the fast and timely delivery service, with orders arriving quickly. Consumers consistently find the pricing very reasonable, often saving significant amounts compared to dealerships. However, some customers noted issues with receiving incorrect parts that did not fit their vehicle, and a few others found returns difficult, especially for international orders or short return windows. Additionally, some reviewers mentioned shipping problems, including damaged packages, canceled orders, or unexpected postage charges.

What people talk about most

Product

Consumers find product quality to be largely positive, with many reviewers appreciating the accuracy of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and quick... See more

Price

Users describe positive interactions with price, with many reviewers finding prices to be fair and... See more

Quality

Customers consistently note positive experiences with quality, often praising products as flawless, identical... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting issues such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more

Rated 4 out of 5 stars

Updated from a 1 star review. Was initially charged double for shipping and denied acknowledgement of the issue nor a refund of the extra shipping (for windshield wipers, shipped from Wisconsin to... See more

Rated 5 out of 5 stars

Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going... See more

Rated 5 out of 5 stars

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more

Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Written by the company

Contact info

4.2

Great

TrustScore 4 out of 5

688 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(688)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service!

Great Service. I had a slight color mismatch and the team is working closely with me to fix it up! A great customer experience

27 February 2026
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback.
While the part number you received could be a different color due to manufacturer supersession, rest assured the fitment will be exact.
We appreciate your understanding and are here to help if you have any further questions.

Rated 5 out of 5 stars

CT200h original wiper blades

Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNow sooner and just replaced the blade inserts myself. I was able to find the complete replacement blades for my Lexus wipers without a problem on the website. The shipping was fast. They work like new. Who could ask for anything more??

28 February 2026
Rated 5 out of 5 stars

The Right part

The Right part, fair price, quick delivery, easy install! Saved me thousands of dollars! Thank You!

28 February 2026

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