Lesleyashworth Reviews 

201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful selection of accessories and clothing, noting that products match their online descriptions perfectly and arrive remarkably quickly. People also consistently highlight the incredibly helpful customer service, wonderful communication, and secure packaging that ensures delicate items always arrive in pristine condition. Some reviewers were not happy with certain purchases, mentioning that items occasionally arrived in a different shade or unexpected colour compared to the online photographs. A few customers additionally noted the inconvenience of having to pay out-of-pocket return shipping costs when sending back products that failed to match the advertised hues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as well made, stunning, and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt arrivals and swift... See more

Service

Reviewers mention positive feedback about service, noting that staff are very professional, helpful, and easy... See more

Order

People report positive experiences with order, highlighting fast and prompt delivery as well as great item... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(201)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a fascinator from this shop…beautiful fascinator

I ordered a fascinator from this shop on Thursday and it was delivered on Saturday morning - really impressed with the fast delivery
The item itself is stunning and the colour is exactly as described online and in the photo- very pleased 😀 it’s very good quality and looks as expensive as any premium brand ones. The only comment I would make is the headband is quite small and is a bit tight on me - but maybe I’ve just got a big head 😆

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

The website was clear, there was a discount offer, ordering was quick and easy and delivery prompt. The bag I ordered was beautifully wrapped in tissue and arrived in good condition, I would buy from this company again.

1 May 2026
Rated 5 out of 5 stars

I bought a navy and white large fascinator

I bought a navy and white large fascinator from Lesley Ashworth, Birmingham online. It is exactly as it appears on the website. Very nice. Wish it was cheaper but certainly very lovely. Took over a week to arrive via Royal Mail.

27 March 2026
Rated 5 out of 5 stars

Wedding hat

I was looking for a hat to match my dress. The shop very kindly sent extra photos through to help decide (unable to visit the shop in person) Based on the photos, I ordered the hat (which arrived promptly) and it was a good match which I’m very pleased about.

25 February 2026
Rated 1 out of 5 stars

Beware Lesley Ashworth are scammers

I ordered a hat from Lesley Ashworth Accessories. When it arrived it was not the right colour so I returned. However Lesley Ashworth refused to issue a refund as she said the hat was damaged. This is obviously a scam as the hat was in perfect condition when I returned and I used their original packaging. Take my advice and do not order anything from this company. I have lost £156.

12 February 2026
Unprompted review

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