Leonidas Kensington Reviews 

475
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times, excellent product quality, and careful packaging that always keeps everything completely safe during transit. People also enthusiastically praise the rich taste, superb presentation, and wonderful variety of the delicious chocolates available. A few other people also felt that these items make wonderful presents for family and friends on special occasions. Reviewers note that navigating the website and placing orders online is always simple, clear, and straightforward. Consumers are consistently happy with the extremely reliable service and the friendly assistance provided throughout their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and outstanding... See more

Quality

Users describe positive interactions with quality, consistently praising the products as the best and most... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the fast shipping times and... See more

Order

People report positive experiences with order, highlighting consistently high quality across multiple... See more

Service

Consumers find service to be exceptionally positive and delightful. Reviewers frequently mention friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more

Company replied

Rated 5 out of 5 stars

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Company replied

Rated 5 out of 5 stars

These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more

Rated 5 out of 5 stars

Excellent customer service. Order delivered promptly (and I’m told the biscuits are delicious). And you answered my query about whether or not I had put the gift message in the correct place for it... See more

Company replied


Company details

  1. Chocolate Shop
  2. Chocolate Artisan
  3. Chocolate Factory

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier


Contact info

4.8

Excellent

TrustScore 5 out of 5

475 reviews

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4.8

All reviews

(475)

47 reviews in the last 12 months

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Rated 4 out of 5 stars

Chocolates are delicious

Chocolates are delicious, however received selection included white chocolates which were not on order. This was a gift for someone who doesn’t like white chocolate.

Customer service was quick to respond and sent some additional correct chocolates to rectify this mistake. Thank you.

23 July 2023
Rated 5 out of 5 stars

Delivery

Delivery arrived very quickly as usual I have found. Chocolates scrummy and are disappearing fairly quickly. Well done.

12 July 2023
Rated 5 out of 5 stars

they’re braw!

it’s leonidas
they’re amazing (albeit not vegan friendly)

quick delivery, and all round amazing

29 June 2023
Rated 1 out of 5 stars

I ordered Non Alcoholic chocolates and…

I ordered Non Alcoholic chocolates and you sent chocs with alcohol. I sent a message as soon as i noticed and received a telephone call with profuse apologies. I received a further box a few days later. It was not the first time this has happened. At least Leonidas did their best to put things right.

27 June 2023
Rated 5 out of 5 stars

Best Belgian chocolates and great service

I’ve been buying these superb Belgian chocolates from Leonidas Kensington for several years now, both in person at the lovely little shop in Kensington arcade and online. The owners and staff are friendly and helpful and the online ordering service is prompt. An ideal gift to send someone for a special occasion.

14 May 2023
Rated 5 out of 5 stars

First class company

First class company. Even phoned me to check the delivery date was ok. Gorgeous individual boxes of chocolates. Perfect for my afternoon tea for 20.
5 star business will definitely be ordering again. Thank you

2 May 2023

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