LendoCare Reviews 77

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that items like wheelchairs and scooters arrive in excellent, sometimes even new, condition. The delivery and collection services are frequently highlighted as efficient, prompt, and well-organized, with many appreciating the precise scheduling and smooth process. People find the overall service to be excellent, easy to use, and stress-free, making their experience very positive from start to finish. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than expected. A few other people also felt that the condition of the equipment was not always perfect, mentioning problems like rubbing wheels or misaligned footplates.

What people talk about most

Product

Customers consistently note positive experiences with product, finding items like wheelchairs and mobility... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the efficiency and punctuality of... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are affordable, flexible, and of the... See more

User experience

People report positive experiences with user experience, highlighting a smooth and stress-free process that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for providing the wheelchair hire – it really made my dad’s holiday extra special and enjoyable. The wheelchair was at the holiday park as we arrived and was picked up the day we le... See more

Company replied

Rated 5 out of 5 stars

I must say you can be proud of your service. I'm very impressed! The wheelchair arrived on the date booked and within the preferred time slot I'd chosen. It was then picked up to go back on the corr... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Lendocare. Our wheelchair hire went smoothly from start to finish! The wheelchair was in excellent condition (perhaps new?) and the delivery and pick up were on time and easy to ma... See more

Rated 5 out of 5 stars

I do not hesitate to recommend this company. I hired a wheelchair long term for my elderly mother . Whenever I contacted them they responded immediately . Flat tyre they came next day and exchanged... See more


Company details

  1. Wheelchair Rental Service
  2. Medical Equipment Supplier

Written by the company

Mobility equipment hire with LendoCare. Wheelchaire rental and wheelchair subscriptions available to suit your needs! With an easy online booking process you can see live availability and booking online. UK wide delivery for our wheelchair hire service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellence on Wheels

What an excellent service! Recovering from 3 surgeries in 9 months but still determined to make a long-planned trip to the UK from the States, it was clear I'd still need a wheelchair at least some of the time. We randomly contacted 2 other services, neither of which could help us (one didn't even respond). And then, thank goodness, we found LendoCare. I was able to do everything via their very user-friendly website, but a real, live person was available to talk to if we needed further assistance. Being extremely familiar with this right now, we know LendoCare's price point is more than fair. A beautiful, clean, lightweight, collapsible wheelchair was waiting for us at our hotel in Newbury when we arrived. Because our plans changed, we needed to tack on an extra day's rental and change the collection address to a hotel at LHR. Without blinking an eye, Olena at LendoCare waved her magic wand and made this happen - at no extra charge!!! We cannot recommend this service more highly. If you need to be on wheels, use LendoCare.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to book up

It was easy to book up. The company kept me updated with progress The chair was delivered early in the morning. It was comfortable and quite easy to push. It collapsed down easily to fit in our boot. The chair made a real difference to our trip. The collection was efficient and on time
Thank you for a wonderful service

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything was fine!

Everything was fine!
There were some not very constructive questions from our airline, but even they were constructively answered by LendoCare.
This is the first time I have had a scooter/cycle and it was really helpful.
The only question I have is: is it possible to have a forward-handle on the right instead of the left? I am lefthanded because of my stroke and it is "awkward" to think backward and forward the "wrong" way!!!
I had a wonderful trip, not possible without the cycle.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent all round. The wheelchair was perfect for my mother. The customer service was excellent. We would definitely use this company again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Absolutely brilliant service delivered and collected when arranged with a one hour window slot given on the day. Great lightweight wheelchair easily transported- great company definitely worth a 5 star ⭐️ rating!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic Company

Absolutely fantastic Company. Great communication in booking and with dropping and collection. Our father could join us on trips out for a big celebration all because of LendoCare. Would 100 per cent recommend them. Thank you very much.

27 March 2026
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you so much for your kind feedback! We're so glad we could help your father celebrate with you
LendoCare Team

Rated 5 out of 5 stars

Cannot recommend high enough

Excellent service we had a rolling Zimmer frame delivered to a hotel in the Lake District for my dad to use great piece of equipment and was delivered and collected on time. Can’t recommend high enough.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Unusable mobility scooter

The mobility scooter arrived promptly, but I was unable to use it because the front left wheel was rubbing against the body, making steering difficult. I contacted Lendocare and provided the necessary information so they could see what was wrong. They offered to replace the scooter, but since it happened on a Friday, they could not provide one for the weekend. As the scooter had been booked for use from Friday until Monday, I cancelled the hire as I had needed it for the weekend and Monday. Lendocare told me that the scooter was 'fully useable, with only minor cosmetic damage (scratching on the wheels)' and as a goodwill gesture offered me £25.
I had planned on trying out the company's mobility scooter, but it does not appear to be available to buy, There is no business address either.
I would not recommend this company.

13 March 2026
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you for your feedback. Our team assessed the scooter and concluded the wheel contact was a cosmetic issue that didn't affect safe use, though we still offered an immediate replacement. We're sorry our logistics meant we couldn't deliver one before the weekend.

We apologise that it's not clear on the website that we're a hire company, anything we have available for sale is shown on our website

Thank you,
LendoCare Team

Rated 5 out of 5 stars

The wheelchair was delivered promptly…Nice company to work wity

The wheelchair was delivered promptly and in excellent condition.
It performed beautifully.
It is also good to have the option to have a flexible loan period which you can change at any time.
Altogether a very smooth and stress-free experience which we will certainly use again.

13 March 2026
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you, we're glad we could help!
LendoCare Team

Rated 4 out of 5 stars

Responsing very fast

Responsing very fast! The mobility scooter was great which I rented. Instructions how to start to use the scooter could be included in the box, that would help but LendoCare answered to my questions fast.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company stress free

I do not hesitate to recommend this company. I hired a wheelchair long term for my elderly mother .
Whenever I contacted them they responded immediately . Flat tyre they came next day and exchanged. So helpful when we needed a lighter chair .
Just recently needed to stop contract . They did this straight away and arranged collection within 2 days. Thank you it for making it such an easy experience. I hope you branch out to other equipment in the future. Rachel

11 February 2026
Unprompted review
Rated 5 out of 5 stars

So easy to book

So easy to book. The wheelchair was great and very reasonably priced. The staff are so helpful if you need help. A great company to deal with.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

The wheelchair was excellent

The wheelchair was excellent and easy to control.
It made a big difference over the Christmas period.
It was comfortable and easy to get from the bed to the chair. All the parts (arm rests, brakes and leg extensions) were easy to manage.
A great success.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Read before you agree or you'll be on beans for a month

Outlandishly more expensive than the prices advertised. I hired a wheelchair for 2 weeks for £20pw. I also rented a cushion and leg extender so £30pw. My total would be £110.

10 December 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you for following up. To clarify, the wheelchair hire was £20 per week, and the cushion and leg extender were priced separately per week. Over a two week hire, these add up to the £110 total shown at checkout.

We agree that the pricing breakdown needs to be clearer and we are improving how this is displayed so customers can easily see how the total is calculated before confirming their booking.

Thank you, LendoCare Team

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