Leisure Power Reviews 

78
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Hi I'm a first time user of this company. Purchased a battery for my motorbike and it arrived quite quickly. Communication via email was ok. So I ordered a second battery for my grandsons quad. Agai... See more

Rated 5 out of 5 stars

Bought a leisure battery late evening. Got the confirmation straight away. Despatched the following day and Had it the next morning. The battery came with built in Bluetooth and I didn’t know what app... See more

Rated 1 out of 5 stars

Ordered some brackets for storage batteries on 4th June; money taken straight away. Chased up on 11th June to be told "Good Afternoon, Unfortunatly it does look like this order had been ca... See more

Rated 1 out of 5 stars

Three attempts have been made now to contact this company to find out where my items are and no responses. I purchased through this website due to its four day turn around and me not being there. The... See more

Company details

  1. Battery Store

Written by the company

Our large selection of batteries, power electronics and solar products covers almost all leisure fields of application. We are experts when it comes to solar products, accumulators, batteries and battery technology. Our team from the sales office at Barnsley have been advising customers all over the UK in order to supply them with even more solutions and services. To ensure the batteries you need are in stock please telephone in advance to make arrangements.


Contact info

3.3

Average

TrustScore 3.5 out of 5

78 reviews

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No recent history of asking for reviews

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3.3

All reviews

(78)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the courier you use is no good

the courier you use is no good. dx couriers. they told me they tried to deliver the item and i was not in and left a card. but they are lieing as i have cctv no one came to my house or left a card. after paying for a lot of phone calls i had to wate 2 more days for delivery

30 January 2023
Rated 5 out of 5 stars

Jenny the customer service agent has a…

Jenny the customer service agent has a professional manner, polite and very engaging, fact checked all technical details relating to competitors products. I felt very confident in the company service and product lead times to place an order with them. By far the most competitive price in the UK.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Poor/no service

They sent the wrong battery. Despite numerous emails and voice messages left and attempts to get it replaced or get a refund I am no further on. No-one answers the phone and whilst I did get one reply to an email early on, there have been no comms from them since. If their website wasn't still operating I'd be assuming they have gone out of business.
I ended up going to Tayna batteries to get what I needed and they were excellent.
Whether I will ever be able to return the incorrect battery to Leisure Power and get my money back is anyone's guess...

Update on 23rd December 2022. I at last got a response from Leisure Power regarding returning the item. They have asked me to complete the returns form and pay £19.99 for their courier. So I am expected to pay to return the incorrect item that they sent out.
Update 30th December 2022. After raising a dispute via PayPal I received an apology and full refund.

9 December 2022
Unprompted review

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