Leisure Power Reviews 

Good experience, arrived quickly and was well packaged.

Great price and fast delivery. Awesome product.

Quite disappointing experience to be honest. Battery delivered late. Zero notice on when dispatched or which courier - no tracking. Had to revert several times to customer service to find our when delivery then finally would happen.

I said when reporting a fully discharged battery on delivery to leisurepower...
"Hi, I'm somewhat unhappy / not impressed with the voltage (and therefore charge) you supplied my battery with, reading between 11.9 volts and 11.85 volts tested on the 2 meters I had available - - 11.85 on the digital meter. (at 25 degrees c)
I would have expected you to have supplied me with a battery well maintained and at least close to or above 75% change.
Obviously I am now having to recharge it before asking it to do any work, but it suggests to me that I'm supplied by old poorly maintained stock.

I welcome your reply. "

They replied...
" All of our batteries we do recommend need either a 30 minute charge or use to top them back up as we can not store them at 100%

Kind Regards
Amber
Car Battery Market "

After discussion with Exide customer care, they say...
"Our primary concern remains the battery's condition upon receipt. As previously advised, a voltage reading of 11.9V indicates a deeply discharged battery and it should not normally have been supplied in that state. We would therefore recommend raising this with the retailer, as the battery should have been delivered in a fully charged condition.
Based on the photos received, we are satisfied that the battery appears to be a genuine Exide product. However, if you would like us to investigate further, please send a photograph of the complete top label and details of the retailer from whom the battery was purchased."

Customer evaluation for 12V 45Ah Engine Starter Battery Exide Excell EB457

Ordered some brackets for storage batteries on 4th June; money taken straight away. Chased up on 11th June to be told

"Good Afternoon, Unfortunatly it does look like this order had been cancelled, Kind Regards
Amber"

When I eventually got through on the phone I was told that the ordered had been cancelled by themselves as they could not fulfil it on 8th June. They hadn't bothered to tell me and, of course, a refund takes rather longer. When I asked to speak to a manager no one was available, no manager's email was available just the generic one which gives the message above.

Edit

Interestingly, several hours after my call an rmail arrived advising me if the cancellation and refund - a refund they said they processed on 8th June. Clearly this outfit has a tenuous relationship with truth.

Replacement car battery, fast delivery and great price, recommended !!

Purchased a Noco 2 amp charger. Noco is a well known brand to me and have used for many years
Easy purchase sent quickly in good packaging. Competitive price, I would use the company again.

Bought a leisure battery late evening. Got the confirmation straight away. Despatched the following day and Had it the next morning. The battery came with built in Bluetooth and I didn’t know what app to use to be able to monitor it. Rang them for info and they said they would email me the information. I didn’t expect the email to be in my inbox 5 mins later. Well impressed. Thanks

Found this for an excellent price, ordered simply and delivered very well packed with loads of protection. Couldn't ask for more. Very impressed.

Shame I can't add pictures. The battery was at 71% state of health. The 4 year & 4 month old Toyota one I'm replacing is still at 80% SOH. This means age or cold damage. You can find articles online telling you once your battery gets below 80% it's on its way out, and 70% and below is an issue. It'll wreck your alternator, and eventually lead to the car stalling, putting you at risk. Their return policy is a joke, so I'm not throwing good money after bad. Just don't give this company money.

After scouring the internet I found that Leisure Power offered the best value for money - there was even a small additional discount on my item - delivery was fast with the item arriving in perfect condition

Bought two leisure batteries, arrived as quoted 2 days later, perfect

After not receiving the order they said they would check with courier. Still not received and not heard back from them.
Will avoid at all cost going forward

Absolute rubbish! S h I t!.I ordered a solar panel from them.they send me a panel that’s ready broken(this can be proven by the return form in box).then when you contact them,they will say it’s going to take over a week for them t put right there mistake!.
I have got to wait five r them to pick the broken panel up(that they sent to me,which they blamed on the couriers!But in the box was a return form fr the same reasons,as my issue!)MY BEST ADVICE TO ANYONE PLANNING ON USING THESE GUYS!!!don’t they are horrible people!!!!

Ok up to the point you want to claim on the warranty. I am now 1.5 months in, a form process that doesn’t work, won’t just ask questions by email, no after sales support line as all gone online. Wouldn’t recommend. New update: charge £70 to return the battery and then If they don’t accept the warranty they charge you another £70 to send it back to you so approx 50% of a new battery cost. So strongly recommend you don’t use this company.

Genuine item, excellent price, terrible delivery service, poor communication, will not be using again.

Cheap, very quick service
Would use again

ABYSMAL SERVICE FROM LEISURE POWER, BARCLAYCARD FRAUD DEPARTMENT USED TO GET REFUND
Abysmal service from leisure power, sent the wrong item, then claimed they hadn’t received The return via their own courier , (outright lie) I had a photo of my return clearly at their premises and a proof of return signature. Seller then ignored my emails and refused to send the correct item and refused to refund me. Weeks later, I gave them plenty of opportunity to correct matters but leisure power decided to put their fingers in their ears and hope I’d forget this £700 purchase. Barclaycard fraud department were contacted and only then did this bogus seller refund my money.
Disgusting service , hopefully companies like this don’t get to continue. Save yourself the time and money by not buying from this outfit . I have proof of emails , tracking, signatures, , photos from the courier , seller even created a fake tracking number to tell me a replacement was on its way, this was also a lie as the tracking number was cancelled an hour later after an email was sent by the seller to say they had sent it. More lies.

POOR SERVICE ARRIVED DAMAGED NO REPLACEMENT SENT CANT TALK TO ANYONE DONE ANSWER EMAILS AVOID THIS COMPANY HAVING TO CLAIM BACK THROUGH PAYPAL

Fabulous service, sales girl lovely very helpful great knowledge , great price and delivery highly recommend will definitely buy again thank you ☺️