Very helpful and supportive staff. The optician explained very clearly the results of my eye test and another assistant talked me through my options for more affordable frames. Although I didn’t order... See more
Company replied
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See what reviewers are saying
My wife, daughter and I all use Leightons in Putney. Top drawer service, especially from Justin - he was especially brilliant with my daughter and her contact lenses, and sorted me with sports glasses... See more
Company replied
I have been looking for an optician for about three years now and I am so pleased that I have found Leightons Opticians. Many opticians I had tried felt so sterile and lifeless like they wer... See more
Company replied
Superb customer service and expertise My young son and I have visited Leighton's in Putney many times for our eye checkups and glasses. The team are unfailingly friendly and it's a well-run and very... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
14 Putney Exchange Shopping Centre, SW15 1TW, Putney, London, United Kingdom
- 02087897300
4.8
Excellent
37 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never a dissapointment!
Specifically the Putney brunch is fab!
Justin, my optician is a gem!
Highly recommended!
20 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you enjoyed your experience at our Putney branch! Justin and the team will be delighted to hear your feedback. Thanks for recommending Leightons!
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled you had an excellent eye test at Leightons! Thanks for taking the time to share your positive experience. Our team is always here to help, so feel free to reach out if you need anything.
Friendliness, attention an defficiency
Friendliness, attention and efficiency
2 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear that you had such a positive experience at Leightons! Our team always aims to provide a friendly and efficient service to all our patients. Thanks for taking the time to share your feedback, it means a lot to us!
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had a great experience with our eye test technology! Thanks for sharing your feedback, we're so glad you found it useful. If you need anything else, just let us know.
Professional and good service
Professional and good service. Good value for care plan.
16 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had such a positive experience with us! Our team at Leightons works hard to provide excellent service and value for our patients. Thanks for taking the time to share your feedback!
Good service and product selections
10 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had a great experience with us, thank you for the positive feedback! Our team at Leightons works hard to provide excellent service and a wide range of product selections. If you have any more feedback or need further assistance, feel free to get in touch. We appreciate your support!
Very professional opticians and very…
Very professional opticians and very friendly and helpful staff
14 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
Thank you for your positive review! We're thrilled to hear you found our team at Leightons very professional and friendly. We're here to help with anything you need, so feel free to reach out anytime.
Really expert and helpful staff
Really expert and helpful staff. All the best opthalmic equipment and services too!
31 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had such a positive experience at Leightons! Our team prides themselves on being expert and helpful, and we're delighted you found our ophthalmic equipment and services top-notch. Thanks for taking the time to share your feedback!
I am pleased to have found a optician with a personal touch
I have been looking for an optician for about three years now and I am so pleased that I have found Leightons Opticians.
Many opticians I had tried felt so sterile and lifeless like they were 'going through the motions'
I was seen by Claire Langley who was polite, kind and professional and explained to me in a clear way why certain contact lens may be more helpful than others.
The reception team were also very helpful and professional and I appreciated the personal touch the team provided.
The opticians also have a wide range of stylish glasses which was exciting to see.
12 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had such a positive experience with Claire and the team at Leightons! Thanks so much for taking the time to share your feedback with us. We aim to make your visit both helpful and enjoyable, so it's fantastic to hear we achieved that for you. Hope to see you again soon!
Have been visiting for over 13years
Have been visiting for over 13 years. Always very thorough and helpful. I've had the same opticians from the beginning but unfortunately they have left and the new one is just as good.
They are always helpful and accommodating. Definitely recommend.
14 April 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you've been visiting us for over 13 years and that you've had such positive experiences with our team at Leightons. We're so pleased to know that even with the change in optician, you're still receiving the same high standard of care. Thank you for recommending us - we really appreciate it!
The staff are amazing and very…
The staff are amazing and very accommodating. Everything was very well explained. I just needed a prescription for the moment as I didn't have a lot of time and didn't feel pressured into frames as I have been at every other opticians I've been to. Because of this, I'll be back to pick up some new glasses!
31 March 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had such a positive experience at Leightons! It's great to know that our team was accommodating and explained everything well for you. We always aim to make your visit as hassle-free as possible. Can't wait to see you again when you come to pick up your new glasses!
Well organised team looking at all…
Well organised team looking at all alternatives to complete a new problem leading to the problem solved in 40 minutes
perfect at all levels
Thanks to the team
7 March 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear that our team at Leightons assisted you efficiently. It's great to know you had a positive experience with us! If you ever need our help again in the future, just let us know.
Very helpful and supportive staff
Very helpful and supportive staff. The optician explained very clearly the results of my eye test and another assistant talked me through my options for more affordable frames. Although I didn’t order new glasses at this time, I will definitely do so within the next couple of months. Very happy with my visit.
25 February 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're delighted to hear you had such a positive experience during your visit to Leightons! We strive to provide clear explanations and support to all our patients. When you're ready to order your new glasses, we'll be here to help. Thank you for taking the time to share your feedback!
Excellent optician
Having pressed the wrong button on the first question in the survey I couldn’t go backwards to change it. Should have pressed top one.
11 February 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear your positive feedback, thank you for taking the time to share your experience with us. If you ever need assistance in the future, feel free to reach out. We're here to help.
The care they give you is the best
Knowing you can get help.they know how to help you went in
I am in good hands.The help is knowing.They take the time.
Thank you
1 January 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear you had such a positive experience at Leightons! Our team takes pride in providing knowledgeable and caring support. If you ever need anything else, we're here for you.
Highly recommend
After years of Specsavers and glasses that never seemed to help me see better, I thought I'd bite the bullet and go to Leightons in Putney. I knew it wasn't going to be buy one get one free but sometimes your health is more important than a new pair of shoes or dress. I had Dave as my ophthalmologist and he was superb. Incredibly thorough and explained what he was doing every step of the way. I liked that. He was incredibly polite too. I had some concerns regarding my eyes and he took them one step at a time. We came up with a plan, including eye exercises and eye drops and then put plan A in motion. I also saw the lovely Alison who took me through my prescription and various frames. I'm very fussy regarding glasses frames, so Alison had her work cut out, but she was polite and incredibly helpful coming up with some good solutions and way forwards. Yes the price caused a huge intake of air (they're not the pay £69 and you get two pairs of glasses kinda place). But having gone to opticians since the age of 11, having had laser eye surgery and seen various opticians over the many, many years, I felt incredibly comfortable and in a very safe pair of hands. Highly recommend them. Now to save up for that new dress!
5 October 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
Thank you ever so much for the glowing review! We're thrilled to hear that your experience with Dave and Alison at Leightons in Putney was so positive. It's wonderful to know that you felt well taken care of and understood during your visit. Dave, Alison and the rest of the team will be delighted to hear your kind words. If you have any further questions or need assistance in the future, feel free to get in touch. We're here to help!
Justin was extremely helpful
Im so, so grateful to Justin for restoring my badly bent out of shape glasses to their original glory - and I promise I’ll try not to sit on them again in future!
6 September 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear that Justin could help restore your glasses! We appreciate your kind words and we'll make sure to pass on your thanks to him. If you need any more assistance in the future, just let us know!
Superb customer service and expertise
Superb customer service and expertise
My young son and I have visited Leighton's in Putney many times for our eye checkups and glasses. The team are unfailingly friendly and it's a well-run and very calming environment. I saw Justin to discuss my latest test and, beyond his excellent advice, he always recalls details from our previous visits. It's a bit like having that rare healthcare professional today, a family doctor! Highly recommended.
10 June 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
We're thrilled to hear about your positive experiences at Leightons in Putney! Justin and the team take pride in providing superb customer service and expertise to you and your son. It's great to know that you feel well taken care of during your visits. Thanks for recommending us – we look forward to welcoming you back for your next eye checkup!
Brilliant service
My wife, daughter and I all use Leightons in Putney. Top drawer service, especially from Justin - he was especially brilliant with my daughter and her contact lenses, and sorted me with sports glasses and casual sunglasses. He even saved me a packet by advising on my still just valid warranty on my varifocals. Top level, very professional local opticians!
15 April 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you, your wife, and daughter have all had such positive experiences at Leightons in Putney. Justin is indeed a star in our team, and we will make sure to pass on your kind words to him. We appreciate your loyalty and look forward to seeing you again soon!
Well done!
The whole experience at Putney was excellent with new glasses ready one week after the eye test. Thank you Claire and Alison.
14 May 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Putney
Thank you for taking the time to share your positive experience at Putney! We're thrilled to hear that Claire and Alison provided excellent service and that you received your new glasses quickly. We appreciate your kind words and hope to see you again in the future!
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