My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is wo... See more
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Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend
Company replied
It was brilliant thanks to Albert! Back in January he completely sorted out my new glasses after I bent them spectacularly, they were completely out of shape. Not only did Albert fix them, but he twea... See more
Company replied
The staff were helpful and knowledgeable. They were able to make recommendations and explain why they were relevant to myself. I was reassured about my prescription and the lenses recommended are good... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
73 High Street, SL7 1AE, Marlow, Buckinghamshire, United Kingdom
- 01628477998
4.8
Excellent
61 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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Always worth the journey …
My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is worth the trip.
Shout out today for Albert who patiently fixed my daughter’s broken glasses!
11 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear your family has been trusting Leightons in Marlow for over a decade! Our team always aims to provide a professional and friendly service. Albert and the team will be delighted to receive your kind words. Thank you for your loyalty and for taking the time to share your positive experience!
Great experience at Leightons MARLOW
Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend
27 March 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had a great experience at Leightons Marlow! Albert and the team will be delighted to hear your feedback. Thanks for recommending us!
It was brilliant thanks to Albert
It was brilliant thanks to Albert! Back in January he completely sorted out my new glasses after I bent them spectacularly, they were completely out of shape. Not only did Albert fix them, but he tweaked and re-tweaked them until they were a perfect fit. Thank you so much, it was greatly appreciated. I will definitely be returning. Thank you Albert!
10 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear about your positive experience at Leightons, thank you for sharing! Albert and the team will be delighted to hear your feedback. We're delighted we could sort out your glasses for you in January. We look forward to welcoming you back in the future!
Great service from Marlow branch
Great service from Marlow branch. Special call out to Albert
28 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had a great experience at our Marlow branch with Albert. Thanks for taking the time to leave such positive feedback! If there's anything else you need, just let us know.
The staff were helpful and…
The staff were helpful and knowledgeable. They were able to make recommendations and explain why they were relevant to myself. I was reassured about my prescription and the lenses recommended are good. My Leightons has saved me a lot of money on my new glasses.
19 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that you had such a positive experience with us! It's great to know that our staff at Leightons were able to help you with your prescription and recommend the right lenses for you. Saving money on your new glasses is an added bonus too! If you ever need anything else, just let us know - we're here to help.
Well qualified staff
Well qualified staff - attention to detail. Efficient service.
12 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with us! Our team at Leightons always strives to provide efficient and attentive service. Thanks for taking the time to share your feedback. It means a lot to us!
Great assistance from Albert with my glasses 🤓
Great assistance from Albert with my glasses 🤓🙏🏼
13 December 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with Albert during your visit. Thank you for taking the time to share your feedback - it means a lot to us! If you need any more assistance with your glasses, just let us know.
Excellent eye examination
Excellent eye examination, thorough and informative. Great glasses with excellent correction.
24 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with us! We pride ourselves on thorough and informative eye examinations, so it's fantastic to know you found them excellent. Our team at Leightons is delighted you're happy with your new glasses and the correction they provide. We look forward to assisting you again in the future!
Thank you Albert and Dan at Leightons…
Thank you Albert and Dan at Leightons Marlow. Dan advised us on the best glasses solutions for my son and I. And when collecting, the care and thoroughness provided by Albert was incredible. His attention to detail and care to ensure our glasses fitted perfectly was above and beyond. Thank you.
8 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Albert and Dan at Leightons Marlow provided such fantastic service when helping you and your son with your glasses. We're delighted that you felt well taken care of and that your glasses fit perfectly. Thank you for sharing your experience with us!
Customer Service at its best.
Everyone at Leightons Marlow is friendly and personable. I booked an appointment last minute, at my convenience and was seen on time and efficiently. The selection of frames is fantastic, seems to cover most budgets and styles without being overwhelming. Would definitely recommend this opticians.
11 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear about your positive experience at Leightons Marlow! We're delighted that you found our team friendly and efficient, and that you enjoyed our selection of frames. Thanks for recommending us - we really appreciate it! We look forward to welcoming you back for your next appointment.
The warm welcome from all staff members…
The warm welcome from all staff members and the efficient service from Dan and his lovely team .
Nothing was too much trouble and they always look for sensible solutions.
Phone contact is always friendly and efficient.
The store has a welcoming atmosphere.
8 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear about your positive experience at Leightons! Dan and the team will be delighted to receive your kind words. It's great to know that you found our service efficient and the atmosphere welcoming. If you ever need anything else, we're here to help.
Fantastic costumer service.
Fantastic costumer service.
Very professional staff.
Dan was amazing. He was very helpful and polite. Helped me to choose right glasses and was very patient with me.
31 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
Thank you for the glowing review! We're thrilled to hear you had a fantastic experience with us. Dan and the team will be delighted to hear your feedback. We're here whenever you need us for anything else.
Excellent
I have my eyes and ears tested here and they are a great optician. Rory was extremely helpful last time I was in. I highly recommend this place.
3 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with us, thanks for recommending Leightons! Rory and the team will be delighted to hear your feedback. If there's anything else we can help with in the future, just let us know. Take care!
Very Friendly, Helpful, and Professional
Very friendly, helpful, professional staff supporting the opticians.
I used Leighton's because they are the only opticians I have used that have satisfied my requirements for lightweight spectacles (thin lenses).
10 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear your experience at Leightons was so positive! Our team works hard to provide friendly and professional service, and we're delighted to have met your requirements for lightweight spectacles. If you ever need anything else, feel free to pop in. Thank you for sharing your feedback!
Dan was very helpful and assisted with…
Dan was very helpful and assisted with the highest levels of professionalism. He is a credit to Leightons.
23 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
Thanks so much for your kind words! Dan and the team at Leightons are thrilled to hear about your positive experience with us. We're always here to help with any of your needs.
Friendly and efficient service plus…
Friendly and efficient service plus quality glasses.
17 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that you were happy with our friendly and efficient service, as well as the quality of your new glasses! Thanks for taking the time to share your experience, and we look forward to seeing you again soon at Leightons.
Excellent staff
Excellent staff. The care plan is great it’s really good value and my new glasses are fab.
15 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're delighted to hear you had an excellent experience with us! Our team works hard to provide great care plans and fabulous glasses. We're thrilled you're happy with them!
We had a great experience
We had a great experience, Rory attended to us straight away. Nothing was too much trouble. This was our second visit, we had exactly the same experience. Our first visit was with an elderly friend of ours who was very nervous to venture out. He made her feel at ease. We will highly recommend.
11 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Rory provided such excellent care and made both visits a great experience for you and your elderly friend. Thank you for recommending us, and we look forward to welcoming you back for any future appointments.
Thank you Rory
Thank you Rory for assisting with adjusting a pair of Maui Jim sunglasses. They are a perfect fit now. Excellent customer service even though it was late in the day. Well done Rory and colleague 👏
1 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Rory provided excellent customer service and helped adjust your Maui Jim sunglasses to a perfect fit, even at the end of the day. Rory and the team at Leightons will be delighted to hear your feedback. If you have any more eye care needs, we're here to help!
Excellent staff
Excellent staff, great range of products. Not the cheapest but you get what you pay for and definitely good value for money.
19 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with us! Our team at Leightons works hard to provide the best products and service to our patients. Your satisfaction is our top priority. Thank you for taking the time to share your feedback. We look forward to seeing you again soon!
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