I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Trupti Chhadikar was extremely polite…
Trupti Chhadikar was extremely polite and helpful.
6 August 2026
Reply from LegalZoom
Roy,
We appreciate you sharing that our team member was extremely polite and helpful. We are so glad we could provide a great experience for you!
Best,
Shubhi
My issue was taken and understood with…
My issue was taken and understood with results. The agent was pleasant and knowledgeable
6 August 2026
Reply from LegalZoom
Ruby,
We're so glad to hear that our agent was pleasant and knowledgeable, and that we were able to achieve a positive outcome for you. We appreciate your feedback!
Best,
Shubhi
They made the process so seamless
They made the process so seamless. And spelled things out for me that needed spelling
3 August 2026
Reply from LegalZoom
Andre,
We're so happy to hear that you found the process seamless and that we were able to provide clear explanations. Your positive feedback is truly appreciated!
Best,
Shubhi
Reply from LegalZoom
Catalina,
We're so happy to hear that our team member made you feel informed about your decisions. Thank you for your positive feedback!
Best,
Shubhi
I thought the amount I paid first…
I thought the amount I paid first covered everything but paid twice
3 August 2026
Reply from LegalZoom
Hi Debra,
I have reviewed your feedback here and escalated a case with our customer care team for immediate review. A team member will review your account and reach out to you by phone and email very soon to find a resolution.
Regards,
Aishwarya
Reply from LegalZoom
Hi Frank,
We are sorry our software and support did not meet your expectations. We are always working to improve. I am sending your feedback to the team so we can improve our products and services. We definitely want you to feel good about your purchase.
Best,
Aishwarya
Reply from LegalZoom
Allan,
We are so happy to hear that we were able to promptly assist you with your refund. We appreciate you taking the time to leave us this positive feedback!
Best,
Shubhi
My tax preparer was quick to respond
My tax preparer was quick to respond to my questions and update any changes in our tax return following clarification.
6 August 2026
Unprompted review
Reply from LegalZoom
MVZ,
We're so glad to hear that our tax preparer provided prompt, helpful assistance with your tax return. Thank you for sharing your positive experience!
Best,
Shubhi
Reply from LegalZoom
Kangqi,
We're so happy to hear that our service was helpful and that your issue was resolved quickly. We appreciate your positive feedback!
Best,
Shubhi
Friendly and Helpful
Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is at the bottom. But she emailed me the document and then helped me find the library of documents.
6 August 2026
Reply from LegalZoom
Soldier,
We're so glad to hear that our customer service representative was able to help you find the report you needed. We appreciate you bringing the website interface to our attention and will look into improving the visibility of the document library.
Best,
Shubhi
Kimberly was awesome!
I worked with Kimberly and she was awesome!! Answere all my questions and explained my options with a friendly personality!! Made the process much easier for me.
6 August 2026
Reply from LegalZoom
Hi,
We appreciate your feedback! We're so glad to hear our team member was awesome, answered all your questions, and made the process much easier for you.
Best,
Shubhi
Reply from LegalZoom
Joseph,
We appreciate your feedback. We are so glad to hear that our staff was professional and provided a great experience for you!
Best,
Shubhi
Courteous and professional
Raymond was helpful and made the registration simple and understandable. He was patient and courteous. Explained every step of the process.
6 August 2026
Reply from LegalZoom
Teresa,
We're so glad our team member was helpful and made the registration process simple and easy to understand. We appreciate your positive feedback!
Best,
Shubhi
Reply from LegalZoom
Robert,
We appreciate you sharing your feedback. We are so glad that our support was prompt and helpful to your needs.
Best,
Shubhi
Reply from LegalZoom
Nicki,
We are so happy to hear that our team member, Reynante, was kind and completed the task quickly. We appreciate your positive feedback!
Best,
Shubhi
Great help throughout the process of…
Great help throughout the process of creating and revising living trust
6 August 2026
Reply from LegalZoom
Michael,
We appreciate your feedback and are so glad we could provide great help throughout the process of creating and revising your living trust. Thank you for sharing your positive experience!
Best,
Shubhi
Very easy and user friendly for someone…
Very easy and user friendly for someone new to this
6 August 2026
Reply from LegalZoom
Lance,
We're happy to hear that our service was easy and user-friendly for you. Thank you for your positive feedback!
Best,
Shubhi
You guys made get my first LLC so easy…
You guys made get my first LLC so easy even a caveman can do it. Lol
5 August 2026
Reply from LegalZoom
Lester,
We're so happy to hear we made starting your LLC a smooth and easy process for you! Thank you for your kind words.
Best,
Shubhi
Clear walk through of the steps
Clear walk through of the steps. Taking time to explain things that I was unsure of!
6 August 2026
Reply from LegalZoom
Brandon,
We're so glad our clear explanations helped clarify any uncertainties you had. Thank you for your kind words!
Best,
Shubhi
LegalZoom is a scam
LegalZoom is a scam. So I canceled my order, they tell me I would get a full refund in 7 days , I then wait 7 days nothing is in my account so I call back they said they were going to issue it right away. Then I get a call back saying they can’t issue it to the same card that the bank won’t except it back, keep in mind I am at the bank when they tell me this, so the bank the says they are lying this is when I put them on speaker phone, so now they don’t want to repeat what they said and hung up. This company is a scam please do not go here if you want a good company go to Tailorbrand.
6 August 2026
Unprompted review
Reply from LegalZoom
Hi James,
I have requested more information so I can look up your account and escalate it to our Care team so we can make this right.
Regards,
Aishwarya
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