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LegalVision Reviews 

445
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, who are described as helpful, proactive, and genuinely invested in their clients' success. The service is frequently highlighted as excellent, efficient, and strategic, making complex legal matters straightforward and reducing stress. Many people appreciate the consistently prompt and highly responsive communication, ensuring quick resolution and support. However, some customers also noted concerns regarding the actual legal services provided, with a few mentioning issues like unexpected hourly charges for matters they believed were covered by their subscription. Additionally, some reviewers reported receiving incorrect advice or experiencing a lack of responsiveness and expertise when dealing with specific inquiries.

What people talk about most

Service

Customers had positive experiences with service, often describing it as professional, efficient, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, responsiveness,... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and efficient... See more

Subscription

Clients share ambiguous opinions on subscription, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently set up Membership with LegalVision for our new business, and it's been the best decision we've made. Simon, Rob, Sahil the entire team, are all so helpful, proactive, friendly and as a bus... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with LegalVision. We appointed them to manage a new commercial lease & agreement to lease. As a new business, dealing with legal requirements can be daunting, but Louise... See more

Company replied

Rated 5 out of 5 stars

From the outset, Michaela gave me a huge amount of confidence and reassurance that she would navigate a complex deal process with professionalism and ease. And that's exactly what happened. I always f... See more

Company replied

Rated 5 out of 5 stars

Louise and Paul at LegalVision were a great help in completing the lease for Doorsan’s new premises. They explained key elements of the contract clearly and helped itemise what parts of the building w... See more


Company details

  1. Law Firm
  2. Business Administration Service
  3. Business to Business Service
  4. Civil Law Attorney
  5. Lawyer
  6. Legal Services

About LegalVision

Written by the company

LegalVision is a commercial law firm built for SMEs and in-house teams. Across LegalVision Australia, LegalVision New Zealand and LegalVision UK, we provide unlimited legal support through a fixed-fee membership and use custom tech to deliver fast, affordable and business-friendly legal advice.

LegalVision’s membership model gives businesses predictable monthly pricing and on-demand, unlimited access to specialist lawyers, without hourly rates or surprise costs. We build our own custom technology to deliver high-quality legal support efficiently and at scale.

Our approach to modernising legal services has been recognised by leading industry bodies, including being named Asia-Pacific’s fastest growing law firm by the Financial Times and International Legal Firm of the Year finalist by Business Awards UK.

LegalVision’s experienced lawyers can assist with:

  • Business Sale and Purchase
  • Business Structuring
  • Capital Raising
  • Commercial Contracts
  • Data, Privacy and IT
  • Debt Recovery
  • Disputes and Litigation
  • Ecommerce and Online Business
  • Employment
  • Franchising
  • Health and Safety
  • Intellectual Property
  • Property and Leasing
  • Regulatory and Compliance
  • Startups

We believe in exceptional client service.

30 day trial period

30 day trial period
If you are a new client and aren’t satisfied with your LV Pro membership in the first 30 days, you can cancel your membership — no questions asked (less any disbursements paid on your behalf).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(445)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Continue to be impressed...

We are into our second year of using Legal Vision to help us with our many questions/challenges. We continue to be impressed by their response time, and professionalism.

19 May 2026
LegalVision logo

Reply from LegalVision

It’s fantastic to hear the support has continued to meet your expectations into year two! The team will really appreciate your kind words about their responsiveness and professional approach. Thank you for taking the time to share your experience Leigh!

Rated 5 out of 5 stars

Fantastic service and outcomes

Bianca is fantastic - a real collaborator who understands our business and needs. Excellent service and communication, just a wonderful ally. Loving the model of service also.

19 May 2026
LegalVision logo

Reply from LegalVision

Thank you for the thoughtful feedback Kieren. It’s great to hear Bianca has been such a trusted support for your business and that the communication and guidance have made such a positive difference. Really pleased the service model is working well for you too!

Rated 1 out of 5 stars

Unsolicited Spam

Never had any connection with this firm. Received unsolicited email with no way to unsubscribe. Completely illegal! Would have expected better from a Viagra startup, let alone a legal firm.

The email -
Buckle up for a thrilling topic. Legals.

I know it's pretty dry but very important when you're running a web design and conversion agency and dealing with things like ensuring IP ownership clarity in client website builds and integrations and managing liability from client website performance claims under your service agreements.

No pressure - I have no idea if you're covered on this stuff yet and I'm sure you're stretched with the recent magazine collaboration and ongoing media updates (all the best).

For now, do you mind if I just share how similar web design and conversion agencies set this up so legal work basically disappears into the background?

Name removed as requested
Chief Revenue Officer | LegalVision Australia
On-demand Legal Support

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Chris and Charlotte were excellent!

Chris and Charlotte were excellent! They gave me really great advice and helped me through a very stressful situation. They were very prompt with their replies and managed to fit me in with very short notice.

12 May 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for the kind words Mei, Chris and Charlotte will be thrilled to hear this.
Getting clear advice quickly when you're under pressure makes a real difference, and we're glad they could make that happen. We'll be sure to pass on your feedback to them directly!

Rated 5 out of 5 stars

An outstanding company

An outstanding company who managed to turn things around fast when it was needed. Superb legal service, friendly, efficient and professional. Many thanks team!

8 May 2026
Unprompted review
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Reply from LegalVision

Thank you for the kind words Abi. It’s great to hear the team was able to step in quickly and provide the support needed in a clear and professional way. Your feedback is truly appreciated!

Rated 5 out of 5 stars

Great service

Great service. recommended

5 May 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing this. It’s wonderful to hear the team delivered for you Shane!

Rated 5 out of 5 stars

Best Sevices for growing businesses

Through and Through the best service a startup could get to navigate the trials and tribulations of the UK startup world.

17 April 2026
LegalVision logo

Reply from LegalVision

Thank you for the fantastic feedback Hector. It’s great to hear the support provided has helped make the challenges of building a business feel more manageable. Wishing you every success as your startup continues to grow!

Rated 2 out of 5 stars

Good work, but very disappointing billing practices

I had a generally good experience with LegalVision during the initial 12-month period. Their legal work was professional, efficient, and helpful, and I was happy with the quality of what they delivered.
However, the issue came after the 12-month contract ended. I entered into the agreement believing it was a fixed-term contract, so I expected everything — including payments — to stop at the end of that period.
Instead, they continued to direct debit my account around $850 without clearly informing me that the service would automatically roll over. This was very frustrating and felt quite misleading. At no point was it made obvious (in a clear and upfront way) that I would need to actively cancel to stop further charges.
To stop the payments, I had to contact them and explicitly request cancellation, which they then wouldn't except & said they would put my account on hold for 3 months which I don’t think is fair if customers believe they are signing up for a fixed-term agreement.
While the quality of their work is good, this kind of billing approach leaves a bad impression. I would strongly advise others to carefully check the terms and make sure they cancel before the 12 months ends — otherwise you may continue to be charged without realising.

1 February 2026
LegalVision logo

Reply from LegalVision

Thanks for sharing your honest feedback Warren. It’s great to hear the legal support itself was helpful and delivered professionally, but it’s clear the experience around the membership renewal did not meet expectations. The concerns raised about communication and billing transparency are understood and appreciated and we have shared this with our Client Success team who have been in touch with you.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Business Rollover

Holly was extremely patient, knowledgeable and professional throughout our interactions. A situation that was very difficult for me was made a lot easier with her input

13 April 2026
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Reply from LegalVision

Thank you for sharing such thoughtful feedback. It’s wonderful to hear Holly’s calm and supportive approach helped make a difficult situation feel more manageable. Her professionalism and care will mean a great deal to the team!

Rated 5 out of 5 stars

We cannot recommend the LegalVision team enough.

We cannot recommend the LegalVision team enough. They have been there during some extremely stressful and challenging times, and have been compassionate and accommodating throughout. There systems are easy to navigate and their communication is excellent.

9 April 2026
LegalVision logo

Reply from LegalVision

Thank you for the kind words to you both. It’s wonderful to hear the team was able to provide support and understanding during such a difficult time, and that the communication and systems made things easier along the way!

Rated 5 out of 5 stars

Legal Vision is absolutely Value for Money

Legal Vision is absolutely value for money. You raise a request on their efficient App, a meeting to discuss requirements is quickly arranged within a couple of days, and then they turn around your requirements within 5 days. They have helped us so much with Contracts, Data Protection, Legal Advice, IP etc. Very Professional Legal Advice, brilliant service! Highly recommend!

8 April 2026
Rated 5 out of 5 stars

Everyone we have spoken to have been…

Everyone we have spoken to have been very professional and helpful. Cannot recommend the company high enough.

11 March 2026
LegalVision logo

Reply from LegalVision

Thank you for the lovely feedback. It’s great to hear every interaction has been professional, helpful and supportive throughout your experience with the team!

Rated 5 out of 5 stars

Highly recommend

We worked with LegalVision on a sensitive legal matter earlier this year. They were super responsive throughout and made the entire process as smooth as possible. Would highly recommend.

20 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing this feedback, it’s truly appreciated. It’s great to hear the support was prompt and made things easier during a delicate situation. We're grateful for your recommendation Jamie!

Rated 5 out of 5 stars

Deadly Science has had a Very Positive, Reliable, Responsive and High-Value Legal Support

Deadly Science has had a very positive experience with Legal Vision’s subscription service. The service offers excellent value and gives us access to high-quality legal support in a way that is practical, responsive, and easy to navigate.

What stands out most is the professionalism of the team and their ability to provide clear, commercially sound advice without overcomplicating matters. Their subscription model works exceptionally well for an organisation like ours, where timely access to legal guidance is important across a range of operational and governance matters.

Legal Vision has been dependable, efficient, and supportive throughout our engagement. We would confidently recommend their subscription service to other organisations seeking accessible and reliable legal support.

13 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Many thanks for taking the time to share this kind feedback about LegalVision. It’s wonderful to hear the team delivered straightforward advice and consistent support when it mattered most. Thanks Mark!

Rated 5 out of 5 stars

Excellent Support

I recently contacted LegalVision for a quote on some legal services, and I had the pleasure of working with their Legal Solutions Consultant, Roisin Crewe.
Roisin was asbolutely fantastic - she took the time to really listen to what I needed, was patient throughout our discussions, and worked with me to identify the best options available.
Even though I ultimately chose another firm for representation, the level of effort, professionalism and genuine care Roisin demonstrated was truly admirable. It's rare to receive such thoughful support without any guarantee of moving forward.
Because of the positive experience I had with Roisin, I will definitely consider LegalVision again in the future.
Highly recommend for anyone looking for attentive and client-focused service.

9 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Many thanks for sharing this kind feedback about your experience with Roisin. It is wonderful to hear that she took the time to understand your needs and provided such considerate support, and we truly value that recognition. The recommendation means a lot to us Asmaa, and there would be a pleasure in helping again down the track!

Rated 5 out of 5 stars

Always very helpful

Always very helpful, supportive and knowledgeable, providing a stable and trust-based relationship to help develop our organisation's needs across the legal and best practice landscape. Interactions are easy and quick, whilst requests are dealt with and outcomes delivered in a timely manner.

4 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing such thoughtful feedback Phillip. It’s great to hear that LegalVision has been able to provide dependable support and practical guidance for your organisation. The team truly appreciates the trust and looks forward to continuing to assist!

Rated 5 out of 5 stars

10/10

I recently worked with Louise and Paul on a commercial property completion, and I can only speak highly of them and the entire process. They kept us updated throughout, responded quickly to any queries, and took the time to talk us through each stage of the process and the documentation involved. As this was our first commercial property lease, their clear communication and guidance ensured we fully understood everything along the way. I wouldn’t hesitate to recommend them. Thank you both!

2 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for taking the time to share this feedback. It’s great to hear that LegalVision helped make your first commercial lease clear and manageable from start to finish. The recommendation is truly appreciated Laura!

Rated 5 out of 5 stars

invaluable knowledge they give

invaluable knowledge they give and a very quick turn around with documents and meetings

2 March 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing your feedback. It’s great to hear that the support and quick turnaround from LegalVision has been so helpful. The team truly appreciates you taking the time to leave a review Sam!

Rated 5 out of 5 stars

Great experience all round

My business was undergoing some troubles around 6 months into its formation and the whole team were extremely helpful and got everything resolved swiftly. Highly recommend

11 January 2026
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Matias, thanks for the five star review! We've delighted to hear everything is being resolved swiftly and the whole team have supported you on this journey!

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