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LegalVision Reviews 

445
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, proactive, and knowledgeable, often feeling they are part of their team. The service is frequently described as excellent, efficient, and professional, making complex legal matters straightforward. Reviewers appreciate the quick response times and clear communication, highlighting the ease of interaction and support. Many find the subscription model beneficial for managing costs and accessing ongoing legal assistance. However, some people mentioned concerns regarding service quality and the advice provided, with reports of slow responses, incorrect information, and a perception that the company did not fully engage in complex legal matters.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, responsiveness,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's prompt communication,... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, with many praising the model... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently set up Membership with LegalVision for our new business, and it's been the best decision we've made. Simon, Rob, Sahil the entire team, are all so helpful, proactive, friendly and as a bus... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with LegalVision. We appointed them to manage a new commercial lease & agreement to lease. As a new business, dealing with legal requirements can be daunting, but Louise... See more

Company replied

Rated 5 out of 5 stars

From the outset, Michaela gave me a huge amount of confidence and reassurance that she would navigate a complex deal process with professionalism and ease. And that's exactly what happened. I always f... See more

Company replied

Rated 5 out of 5 stars

Hi had a conversation with Sean Reynolds this morning, he was extremely knowledgeable, and very helpful. He took time to explain details to me and answer my questions. Sean is very professional but al... See more

Company replied


Company details

  1. Law Firm
  2. Business Administration Service
  3. Business to Business Service
  4. Civil Law Attorney
  5. Lawyer
  6. Legal Services

About LegalVision

Written by the company

LegalVision is a commercial law firm built for SMEs and in-house teams. Across LegalVision Australia, LegalVision New Zealand and LegalVision UK, we provide unlimited legal support through a fixed-fee membership and use custom tech to deliver fast, affordable and business-friendly legal advice.

LegalVision’s membership model gives businesses predictable monthly pricing and on-demand, unlimited access to specialist lawyers, without hourly rates or surprise costs. We build our own custom technology to deliver high-quality legal support efficiently and at scale.

Our approach to modernising legal services has been recognised by leading industry bodies, including being named Asia-Pacific’s fastest growing law firm by the Financial Times and International Legal Firm of the Year finalist by Business Awards UK.

LegalVision’s experienced lawyers can assist with:

  • Business Sale and Purchase
  • Business Structuring
  • Capital Raising
  • Commercial Contracts
  • Data, Privacy and IT
  • Debt Recovery
  • Disputes and Litigation
  • Ecommerce and Online Business
  • Employment
  • Franchising
  • Health and Safety
  • Intellectual Property
  • Property and Leasing
  • Regulatory and Compliance
  • Startups

We believe in exceptional client service.

30 day trial period

30 day trial period
If you are a new client and aren’t satisfied with your LV Pro membership in the first 30 days, you can cancel your membership — no questions asked (less any disbursements paid on your behalf).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

445 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(445)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent legal support for shareholder exit

We had a great experience working with Rebecca Tang from Legal Vision. She helped us navigate the exit of a shareholder with such care during a stressful time. She was very knowledgeable and always prompt with her responses. Dickson Wu was also helpful in advising us on some employment law queries in a prompt manner. We highly recommend Legal Vision to anyone looking for a tailored, personalised experience.

22 October 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Many thanks for your lovely message. It’s wonderful to hear that the combination of calm direction and timely communication supported you when things felt stressful. Thank you!

Rated 5 out of 5 stars

LV - Just Do It!

Absolutely no hesitation in recommending LV to anyone in ANZ looking for high‑quality legal services under a flexible subscription arrangement.

We’ve been extremely happy with LV. Tom and his colleagues are exceptional- professional, responsive, and genuinely supportive across all of our matters.

Their subscription model has been a perfect fit, and provides reliable and accessible legal support whenever needed.

31 October 2025
LegalVision logo

Reply from LegalVision

Thank you for sharing such positive feedback. It’s great to hear the LegalVision membership has worked so well and given you steady access to support. The team will be pleased to know their professionalism and quick responses have helped across your matters. Your strong recommendation is genuinely appreciated.

Rated 5 out of 5 stars

I have used Legal Vision for many…

I have used Legal Vision for many years. Everyone that I have dealt with over the years has been outstanding. They are efficient, professional and offer sage advice

31 October 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you so much for sharing these kind words about LegalVision. It’s lovely to hear that the team has consistently given you reliable support over the years. The commitment to clear guidance and timely help remains a top priority. Your loyalty means a great deal to everyone here!

Rated 5 out of 5 stars

An excellent way to have legal services on tap

I have been a LegalVision customer for four years. I signed up when I started my business as I needed a lot of legal assistance and LegalVision's business model of pay a monthly fee by subscription is an excellent way to not have to worry about variable costs for each interaction. LegalVision have always provided a very good service and I am a very happy customer. You can also buy one off services if you would like and they can cover off many different legal areas - contracts, HR, company set up and many more.

1 January 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks so much for taking the time to write about your experience with LegalVision. It’s lovely to hear that the fixed monthly plan has taken the stress out of legal costs and that the team has been dependable throughout your business journey. It’s helpful to know the additional one off services and broad expertise have been useful too. Your continued trust is truly appreciated!

Rated 5 out of 5 stars

Really enjoy the team at LegalVision

Really enjoy the team at LegalVision - they've always been extremely flexible for urgent requirements and very helpful. Happy to recommend

28 October 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for taking a moment to leave this lovely feedback about LegalVision. It’s encouraging to hear the team has stepped in promptly when deadlines were tight and offered clear, practical help. Your recommendation means a lot!

Rated 5 out of 5 stars

We have been engaged with LV for a year…

We have been engaged with LV for a year on their affordable subscription program.

We started with a complex restructuring of our start up including a review and rework of our share structures.

The outstanding professionalism and quality of work delivered by our LV team David and Rebecca is second to none!

I can highly recommend readers of this review reach out and have a chat with the LV team specifically if a start up as we were and are - the innovative subscription LV offers works very well.

24 October 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing such thoughtful feedback about LegalVision. It’s wonderful to hear the subscription has supported your startup through a tricky restructure and share review. The praise for the team’s careful work and professionalism is greatly appreciated. It’s great that you’d encourage others to speak with LegalVision about similar needs!

Rated 5 out of 5 stars

Easy to use and the friendly team

Easy to use and the friendly team. Great is you don't need an in house legal team but want some peace of mind from experts.

21 October 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for sharing this kind review of LegalVision. It’s lovely to hear that the service feels straightforward and the team has been warm and supportive. Many businesses appreciate having expert help without needing their own legal department. Your feedback is truly appreciated!

Rated 5 out of 5 stars

Legal support during dispute

It's fantatsic to have the business supported by LegalVision. We recently had a dispute over payments with a client. LegalVision took over the matter and negotiated a settlement on our behalf, allowing us to not get distracted, focus on our business and reduce the associated stress. Thank you!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Immigration Assistance

Working with legal Vision has been a no brainer! Their legal immigration department have been nothing short of amazing when coming to Visa assistance. From the way they communicate, to dropping everything to help answer our queries goes a long way in this industry. They are a fantastic partner and always get the job done with celerity and to a high degree. Highly recommend LV.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Louise and Paul at LegalVision were a…

Louise and Paul at LegalVision were a great help in completing the lease for Doorsan’s new premises. They explained key elements of the contract clearly and helped itemise what parts of the building would remain ours versus the landlord’s. Professional, efficient, and easy to work with - very highly recommended.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Legal Masterclass for Accelerator Cohort

LegalVision delivered an excellent masterclass on legal foundations for business owners as part of our Business Fundamentals Skills Bootcamp. The session was engaging, tailored and full of practical insights that the founders found extremely valuable to their scaling journeys.

Thank you to Ryan Critchley for coordinating everything so seamlessly, and to Harmanjot Kaur for delivering the session with such clarity and expertise. They also took the time to answer specific questions tailored to the businesses in our cohort, ensuring everyone left with advice directly relevant to their needs.

The quality of delivery and thoughtful curation of highly relevant content added real value to our programme and to the founders taking part. We would highly recommend LegalVision to any organisation looking to equip business owners with essential legal knowledge and practical guidance.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast- cost effective-great legals and top notch people.

Legal Vision worked for us on a business sale.
From the very start they were slick and responsive.
Communications were much faster than I have experienced with tradtional firms. It is clear they are leveraging technology to deliver a fast and effective client service. The pricing was excellent compared to other quotations suggesting the business model is a welcome market disrupter. When we had unexpected deadlines they were right with us taking a heavy load. The really important thing is that we had every confidence in the legal advice and capabilities . They delivered on everything promised and always on time.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

As a start-up founder

As a start-up founder, this service has been essential, and the business model in particular is so founder-friendly (especially as a company that was until recently entirely bootstrapped). Comfort & Albert have been especially exceptional, I really enjoy working with them & the close attention to detail, and genuine care that they demonstrate in every interaction. My business is truly in the best hands!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

LegalVision was very helpful with my…

LegalVision was very helpful with my visa application process. The team guided me clearly, answered all my questions, and made the whole process much less stressful. I really appreciate their support and professionalism.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional service for GTI application

My experience with LegalVision for my Global Talent Visa (subclass 858) application has been exceptional. From the initial consultation and eligibility assessment, they provided clear guidance and were highly responsive. 
Francis, my lawyer, was incredibly helpful and proactive throughout the entire process. He guided me on gathering all the necessary documents for my Expression of Interest (EOI) and the visa application.

The service is very professional and I highly recommend this firm to my friends and have recommend this firm to one of my friend."

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Not the type of company to give advise

The way this company do business is appalling and disgraceful. Im actually beginning to wonder whether any of these reviews are real. I requested to cancel my membership due to my financial situation and my recent diagnosis. This company have ignored my request and
have requested I still be tied into a five years membership with them which would be over 30k payback. For the past three month they have without my permission or consent been trying to take money from my bank account. I have no money like I have already told them.

4 July 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for sharing this experience Carol. Situations involving hardship should always be approached with understanding and clear communication, and that expectation hasn’t been met here. We take matters like this seriously and will look into what’s happened. We have reached out to you to allow this to be escalated and addressed quickly.

Rated 5 out of 5 stars

Highly Recommend: Ericsson & Morgan’s Exceptional Service

We are very appreciative of Ericsson and Morgan’s assistance in relation to our Australian subsidiaries restructuring. They have provided exceptional legal counsel to the Group’s general counsel team throughout the engagement. Ericsson consistently demonstrates strong technical expertise and attention to detail, ensuring our compliance strategies are not only legally sound but also commercially viable. Despite the time difference, Ericsson has also been very responsive, regularly addressing our queries late at night and ensuring continuity of service across time zones.

Our team would highly recommends both Ericsson and Morgan to other international clients with interests in Australia.

14 August 2025
Unprompted review

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