Legal Templates Reviews 

10,898
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,310 reviews, reviewers had a great experience with this company. Customers found the overall user experience to be easy and straightforward, making the process of creating documents simple and efficient. Many appreciated the quality and accuracy of the legal documents and templates provided, often noting their professional and well-organized format. The service is praised for being a helpful resource, offering state-specific documents and guiding users through the process effectively. However, some customers also noted that the website navigation could be less intuitive, with difficulties in finding specific forms or editing documents on mobile devices. Additionally, some people were dissatisfied with the subscription model, particularly the requirement to subscribe or provide payment details for a single template, and perceived high costs. A few users also reported minor issues like confusing parts in printed documents, duplicated text, or typos in automatically generated forms.

What people talk about most

User experience

People report positive experiences with user experience, finding the process very accurate, easy, and quick... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers finding it easy to navigate,... See more

Product

Customers consistently note positive experiences with product, finding it easy to use and providing exactly... See more

Service

Reviewers highlight positive aspects of service, often praising its quickness, helpfulness, and accuracy in... See more

Subscription

Customers had ambiguous experiences with subscription, with many appreciating the 7-day free trial and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The results were "adequate," considering there was no net cost to me because of the "free" 7-day period. However, when the doc printed out, I found some confusing parts and also certain info that wa... See more

Company replied

Rated 4 out of 5 stars

The legal documents and forms that you have on your website was most helpful. Although, navigating through them, like searching for the correct form, could’ve been a little more descriptive as to how... See more

Company replied

Rated 4 out of 5 stars

I was looking for an Addendum for a living trust and found this site offering free templates with 7 day free trial. Found what I needed and finished/downloaded. It was somewhat easy but didn't like th... See more

Company replied

Rated 5 out of 5 stars

Great service and when you need a legal document but don't really need legal advise, this is an awesome solution I've used quite a few times with great success. Thanks for providing the public access... See more

Company replied


Company details

  1. Legal Services

Written by the company

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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4.2

All reviews

(10,898)

2,296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent templates all I need

Excellent templates all I need

8 July 2026
Legal Templates logo

Reply from Legal Templates

We are so glad to hear that our templates are exactly what you needed! Your positive feedback truly makes our day.

Rated 2 out of 5 stars

I liked the way it performed but do not…

I liked the way it performed but do not trust it. It made me give a credit card info for a free trial. I have not given that out outside of PayPal or Google Wallet in some time but about an hour later my credit card was charged for a payment from insude if Canada. The only thing I can suspect which compromised my card is this site. No proof but no other explanation. If it walks and quacks like a duck...

5 July 2026
Legal Templates logo

Reply from Legal Templates

We're sorry to hear about your concerns, and we understand how alarming it can be to notice unexpected activity on your credit card.

We take the security of our users' information very seriously. Our payment processing is handled through trusted, PCI-compliant payment providers. While we understand why this timing may have raised concerns, we are unable to confirm any connection between your reported charge and our service.

We'd like the opportunity to look into this further and address your concerns. Our team will be reaching out to you via email shortly to gather more information and assist you. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Thanks folks for honoring your…

Thanks folks for honoring your contract of canceling when I need to. It was pretty seamless and the service worked for my 1-time purposes.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that the cancellation process was seamless and that our service met your needs perfectly for your one-time purpose. Thank you for your positive feedback!

Rated 3 out of 5 stars

I didn't like the fact that you…

I didn't like the fact that you couldn't preview the document before you had to put in your credit card.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're sorry to hear that your experience didn't meet your expectations. We understand that not being able to preview a document before entering your payment information can be frustrating. We truly appreciate you taking the time to share your feedback, and we'll be sure to forward it to our team as we continue working to improve the user experience. Thank you again for your valuable input.

Rated 5 out of 5 stars

It was easy.

It was easy.

8 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your review! We're glad to hear you found our service easy to use. We appreciate your support and hope to assist you again whenever you need us.

Rated 5 out of 5 stars

Constructed my Form and converted to…

Constructed my Form and converted to PDF form to print. Process was efficient.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that our process for converting your form to a printable PDF was efficient. We appreciate your positive feedback!

Rated 4 out of 5 stars
Legal Templates logo

Reply from Legal Templates

We're so glad to hear that our service met your needs and was helpful to you. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Quick

Made it simple some changes are needed but it was easy to use

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're glad to hear you found it easy to use. We appreciate your feedback regarding potential improvements.

Rated 5 out of 5 stars

Easy to use

Easy to use. The only frustrating part is if it’s really free it should be free without obligations. Stopping the recurring fee was simple. Thank you

7 July 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback on the ease of use. We understand your perspective regarding the free aspect and the recurring fee. We're glad the cancellation process was simple for you.

Rated 1 out of 5 stars

Didn’t even work for a second I hate…

Didn’t even work for a second I hate apps that lie

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're sorry to hear about your experience, and we completely understand how frustrating that must have been. That's certainly not the experience we want our users to have. We'd like the opportunity to look into what went wrong and help resolve the issue. Our team will be reaching out to you via email shortly to gather more details and assist you. We appreciate your feedback and hope we can make this right.

Rated 5 out of 5 stars

i am not good at internet templates or…

i am not good at internet templates or programs but i limped through yours with help

8 July 2026
Legal Templates logo

Reply from Legal Templates

We appreciate your feedback and understand that navigating new programs can be challenging. We are always working to improve our user experience.

Rated 5 out of 5 stars

Easy to use

Easy to use the service and get my lease ready

6 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your wonderful feedback! We're delighted to hear that our service made it easy for you to get your lease ready. We truly appreciate your support!

Rated 5 out of 5 stars

It was easy to find and customize the…

It was easy to find and customize the form I needed. The step-by-step questions made it a breeze.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you found it easy to locate and customize the form you needed, and that our step-by-step questions made the process simple. Thank you for your positive feedback!

Rated 1 out of 5 stars

I cannot believe that to get an IRS…

I cannot believe that to get an IRS form I have to work with your company when I pay taxes to the government that I am trying to communicate with. Thank you for allowing me to spend more time on this than needed.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're sorry to hear about your frustration, and we understand how confusing this experience must have been. Our goal is to provide easy access to legal and tax-related document templates, but we understand this may not have matched your expectations. We'd like the opportunity to learn more about what happened and see how we can help. Our team will be reaching out to you via email shortly to assist further. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Simple to Navigate

Honestly it's very simple - ease of use. Clear instructions and easily find the document I needed.

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're so pleased to hear that you found our service easy to use and that the instructions were clear! It's wonderful to know you could easily find the document you needed. Thank you for your positive feedback.

Rated 5 out of 5 stars

Was super easy and explanatory

Was super easy and explanatory. Loved it!

8 July 2026
Legal Templates logo

Reply from Legal Templates

We're so happy to hear that you found the experience easy and explanatory. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

The contract was simple but thorough

The contract was simple but thorough. Checked all the boxes.

4 July 2026
Legal Templates logo

Reply from Legal Templates

We're happy to hear our contract met your expectations for clarity and comprehensiveness. We appreciate your positive feedback.

Rated 5 out of 5 stars

Easy and quick

Easy and quick

8 July 2026
Legal Templates logo

Reply from Legal Templates

Thank you for your feedback! We're glad to hear you found Legal Templates easy and quick to use. We appreciate your support and thank you for choosing Legal Templates!

Rated 5 out of 5 stars

Great user interface and quality…

Great user interface and quality templates

6 July 2026
Legal Templates logo

Reply from Legal Templates

We're so glad you appreciate our user interface and the quality of our templates! Thank you for your positive feedback; we truly value it.

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