Leather Company Reviews 

242
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 27 reviews, most reviewers were somewhat happy with their experience overall, expressing deep satisfaction with their shopping adventures. Customers frequently praise the fast delivery times, noting that ordered packages arrive promptly and efficiently right to their doorsteps. People also love the excellent product quality, beautiful appearance, and soft materials used in creating these wonderful items. Though some customers experienced poor communication and a complete lack of response to their messages when asking for help. Others noted frustrating issues with broken straps, faulty buckles, or unexpected material quality concerns on certain purchased items. Several people also mentioned that some product descriptions and online images did not accurately match reality.

What people talk about most

Product

Customers had ambiguous experiences with product quality and materials. While many reviewers praised the... See more

Quality

Clients share positive opinions on quality, highlighting excellent craftsmanship, soft materials, and... See more

Order

Consumers find order experiences to be very mixed, with strong disagreement among reviewers. Some people... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting extremely prompt shipping times where... See more

Response time

People report negative experiences with response time, highlighting a strong consensus of frustration.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sheepskin rug I recently bought from this company has completely exceeded my expectations. Excellent quality and the colour is exactly as described and matches the web picture perfectly. Very prom... See more

Rated 5 out of 5 stars

I am really pleased with my leather gilet. The colour is a proper "burgundy" rather than "wine". The style, fit and quality are excellent. It was sent to me very quickly too and I have bought from Lea... See more

Rated 5 out of 5 stars

I ordered a leather jacket last Friday, it arrived very quickly at the address, I am delighted with the quality and appearance. PERFECT JACKET, I can't wait to order a bag that I like. Thank you leath... See more

Rated 5 out of 5 stars

I made a purchase online without seeing the item in person. When it arrived it was not as I thought from the onscreen image. I contacted The Leather Company who agreed to an exchange. When the new it... See more


Company details

  1. Leather Goods Supplier

Written by the company

The Leather Company are the UK's best and premium suppliers of leather and sheepskin jackets, coats and bags for men and women. View our range. Also a large selection of luggage


Contact info

3.1

Average

TrustScore 3 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(242)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company and buyer experience

I recently bought a product from this company and had it shipped to Ireland (post-Brexit). They rang me ahead of shipping to alert me to possible charges, which was decent of them. The jacket arrived and is amazing quality and fit is perfect. Highly recommended. Btw, customs charges are minimal because the jacket is made in the UK (no customs charges apply, only Irish VAT)

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Ordered sheepskin leather aviator

Ordered sheepskin leather aviator.
Good confirmation arrived free postage within 2 days.

Quality looks fab.

The only think I would suggest to purchasers is order a size bigger on a standard fit.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Great company - great leatherwear!!!

Beautiful leather jacket ordered in 14 - too small and returned for size 16. Received today. Speedy service .From start to finish excellent customer service. Polite courteous manner.Nothing was a problem .
Jacket is fabulous - packaging is first class - jacket came on hanger too !!
Sahea (assistant) was so polite and helpful getting me sorted with the correct size - even a follow up telephone call. That's good business. Would certainly recommend!! So pleased.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Will be ordering again

Easy ordering, had product in stock, I ordered late in the day on monday so missed the same day shipping arrived wednesday at 10 am, Good quality item, nicely packaged for delivery. Very well made, stitching is excellent on item, I will be revisiting the website and purchasing again.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

First class sheepskin!

First class sheepskin, probably worth more than I paid for it, my chest measurement is 39” and a size S fits perfectly, I would highly recommend this company to anyone wanting a quality sheepskin at a very reasonable price.

30 November 2021
Unprompted review
Rated 5 out of 5 stars

Top notch, amazing delivery and item quality

Couldn't possibly praise these guys enough! Literally ordered my jacket one day before it was delivered. OUTSTANDING delivery service. Really the best delivery service I have ever used. Leather is clearly too quality . I'm a vegetarian and I am against fur wearing. When it comes to PU I cannot stand it, therefore leather is the only option I consider and want good value, good quality and fit knowing it's going to last. This jacket has ticked every box and of course I know there will be no peeling issues at all. The fit is a little tight so if you're unsure definitely size up which is what i did. So happy to have this jacket now in my wardrobe I'm in love!

26 November 2021
Unprompted review
Rated 5 out of 5 stars

This must be one of the best leather…

This must be one of the best leather clothing/jacket companies out there.... excellent quality & when i returned a jacket as it was too small the replacement came in a couple of days.. no fuss.. no drama... & they keep in touch which is really good when there are so many awful products & companies out there... I'd highly recomment the Leather C0many !!

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Birmingham made top quality

Birmingham made. My first purchase was a sheepskin duffle and I was impressed. Speedy delivery. Top quality. Sumptuous comfort. Great fit. A timeless garment. Have been back for another staple item, a leather gilet. Again beautifully made. Had cause to test out customer service and it was prompt, polite and friendly. The Leather Company have a lot to offer, made in the UK.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a leather holdall for my son…

I ordered a leather holdall for my son for Christmas. He sent me the link as he knew exactly what he wanted.
The ordering was straightforward. I was immediately kept informed as to tracking etc. Delivery was super quick. The product is absolutely beautiful. It arrived well packaged and is such a high quality item. I'm totally delighted. My son cant wait to open this on Christmas Day. I can't rate this company highly enough. Very happy. Stunning quality. Thank You

18 November 2021
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY GREAT PRODUCT GREAT SERVICE

Just purchased a leather backpack for my husband who was delighted when he received it. It is exactly what he has been looking for, for some time, and just as described. The quality is excellent, lovely leather, well made and with a dust bag for protection. The order was processed so quickly and delivery was prompt as promised, we’ll packaged too. I would definitely recommend using this company and won’t hesitate to use them again

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Solihull store was great

Solihull store was great. Staff patient and gave honest opinions. Tried on a few jackets and they honestly told me which fitted better and which didn’t look good! Walked out with a very lovely leather jacket. After waiting years to buy one I am extremely happy with my purchase. Definitely recommend them. Great quality leather too!

6 November 2021
Unprompted review
Rated 5 out of 5 stars

I visited the shop in Solihull on Thurs…

I visited the shop in Solihull on Thurs 4 Nov. I wanted a leather jacket and a sheepskin jacket. I tried on various ones to get the perfect colour and fit. The assistant was most helpful and patient. Overall a great shopping experience and awesome coats.

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience,with this leather company, from get go, 5 stars, fast and efficient delivery, and the quality of my leather item is unreal, thankyoooo so much, x

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Great company and excellent customer service!!

I would definitely recommend this company as I will defo be shopping again here in the future!! Great company and excellent customer service! I placed an order for a black leather biker jacket and bag and it all arrived very quickly and very well packaged. I loved everything but was unsure if the jacket was slightly tight so I emailed the company to ask if they would exchange. They said this was not a problem and asked me to phone the store so I did. I spoke to a very nice gentleman called Shy who was extremely helpful! He told me the cheapest way for me to send it back and explained to me exactly what to do. While speaking to him, he told me he had 3 leather jackets himself and one of them doesn't zip shut at all as he told me to look at the shoulders. He told me if I was in his shop, he'd look at the shoulders. If the shoulders fit then he would advise sticking to that size but if the shoulders were too tight then defo exchange for a bigger size. Shy told me because the jacket was leather so it would stretch slightly over time (which I hadn't thought off). I came off the phone and tried the jacket on again and it was a perfect fit at the shoulders and I could zip it closed fine, it just felt like a very snug fit which I know will loosen off a bit as the leather stretches. If I hadn't phoned the store and listened to Shy's advise, I would've ended up exchanging it for a jacket that would've been too baggy on me after a few months. Thank you so much Shy!!! 😊

22 October 2021
Unprompted review
Rated 5 out of 5 stars

I recently bought a large leather bag…

I recently bought a large leather bag and was quite amazed at the quality of the item. It was superbly stiched and the leather was of excellent quality. It was just what my husband needed for his work. It even had an enclosed holder for his tablet, which was not expected. The large canvas strap was also of good quality. Well done Leather Comany.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Holdall

Bought a holdall, beautiful quality and lovely customer service.

Nothing was too much trouble and extremely knowledgeable.

14 October 2021
Unprompted review
Rated 5 out of 5 stars

I bought a leather waistcoat around 6…

I bought a leather waistcoat around 6 months ago from Solihull shop I live near leics somehow it got little split on the collar so I drove over and showed them left it there to get stitch repair ! 4/5 weeks later it’s done I ring Monday saying going away Sunday can you post back and on weds it arrived so well pleased with service Barry Robinson

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Great company, superior product.

I didn't order my Leather Jacket Timber: Bristol until 4PM, yet it still arrived the next day!! This online company is the best I have ordered from. The jacket is Ashwood leather and made exclusively from British hides. In my opinion the best there is. Highly recommended.

7 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look