Lease Me Cars Reviews 24

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time leasing so unsure of process. No need to worry, Brad Darby answered all of my questions and ensured everything ran smoothly. Brad maintained contact throughout the process providing a firs... See more

Company replied

Rated 5 out of 5 stars

Just a big shout out to Brad who works at lease me cars, absolute gentleman! Couldn’t recommend this guy any more, so helpful, always kept in contact whilst waiting for the car to arrive and... See more

Company replied

Rated 1 out of 5 stars

Communication was good until I paid processing fee 23rd January 25, was told I would have a 4 week wait..... as of 19th March the car still isn't in the country and once it arrives it will take anoth... See more

Company replied

Rated 5 out of 5 stars

After spending a couple of weeks speaking to different companies I had actually given up and decided to take a year extension on my current car. Then Brad called me filling an earlier enquiry. I exp... See more

Company replied

Company details

  1. Leasing Service

Written by the company

At Lease Me Cars, we operate with an extensive dealer network and a carefully selected panel of funders, enabling us to bring you the best possible deals from all vehicle manufacturers. Personal customers can choose from a vast range of vehicles, including the latest family-sized cars and sporty convertibles. Challenge us to find the right vehicle for you at the right price. If you are a business with a fleet of vehicles, a sole trader, a limited company or a partnership, we can provide competitive prices for you and your team. We also offer Salary Sacrifice for you and your staff, in which the tax and NI savings make even the most prestigious vehicles affordable. All our vehicles come with free nationwide delivery and collection. You will receive a professional handover of your shiny new car in the comfort of your driveway or at your workplace. Our helpful team are only a phone call away for any follow-up questions you may have or for general advice on your new car.


Contact info

3.9

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor company with poor cars

Poor company with poor cars
Don't waste time guys

25 June 2025
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Hi,

Thank you for taking the time to offer your thoughts. I believe you were referred to us and took the time to enquire because of your credit status and issues with being accepted for a car finance application.

I believe my colleague emailed you inviting you to discuss a potential leasing opportunity for clients that have had issues elsewhere, only to receive a short, sharp reply from you saying you were not interested in our rubbish offers.

That appears to be the only contact our company has had with you. We are confused why you should make such a comment about our business. As head of the leasing department, I have a responsibility to investigate all concerns raised by our clients. If you would like to contact me privately to discuss your dissatisfaction with our business, you can reach me at 01606 532 576 during our business hours.

I wish you well and hope you can find the time to discuss your issue with us and the reasoning behind your comments.

Kind regards,
Brad Darby

Rated 5 out of 5 stars

The acquisition of vehicles was…

The acquisition of vehicles was facilitated through a streamlined procedure from the initial stage. The customer service was impeccable, and they promptly responded to my calls whenever I re-contacted them. Mr. Brad Darby was the most suitable candidate, he responded to every query I re-contacted him with. We were able to receive the vehicle delivered to our doorstep, and we are delighted with it.
We would like to express our sincere gratitude to callum and Brad for their assistance.

9 May 2025
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Hi Lee! 👋🏼

Thank you for your 5-star review. Brad and the team are delighted you are satisfied with our service. 🙂

Thank you again for your valued business. Enjoy your new fabulous car! 🚙

Rated 1 out of 5 stars

Total Disappointment with Service

Communication was good until I paid processing fee 23rd January 25, was told I would have a 4 week wait..... as of 19th March the car still isn't in the country and once it arrives it will take another 3 weeks at least to deliver car. Communication has been poor, I have been left without a car since 6th March and have been told there is no alternative vehicle I can use until mine arrives. Apart from the inconvenience it's costing a fortune in taxis to and from work. I have written a letter of complaint and I haven't even received acknowledgement let alone a resolution.

23 January 2025
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

We're sorry to hear about your disappointment, Tracey. We endeavour to do the right thing and pass on information we receive from suppliers and funders.

We rely on funders/suppliers to give accurate information. Sadly, in your case, it's clear that the unforeseen factory delays for you and numerous other clients who ordered the same product have caused your understandable frustration with the process.

As a result of your cancellation in March, your vehicle sourcing fee has been refunded to you as you requested

Rated 5 out of 5 stars

Great experience from start to finish

I dealt with Brad throughout who was very helpful and informative. I changed some of my criteria half way through but it wasn't an issue and everything was dealt with quickly and informatively. Would certainly recommend.

1 July 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

🤩 Thank you, Adam, for your 5-star review. We are very happy to have provided you with our service and grateful for your kind comments. 🩵

🚙 Enjoy your new car; we look forward to assisting you again in the future! 🚀

Rated 5 out of 5 stars

Brad was very thoughtful and persistent…

Brad was very thoughtful and persistent it getting me my new car. He made the process seamless and did all the chasing that has to be done. Got my new car within 2 weeks and couldn’t be more happy.

27 June 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

🩵 Thank you, Megan, for your kind words and for taking the time to give us a 5-star review—Brad will be thrilled you are happy! 😄

Rated 5 out of 5 stars

First time leasing so unsure of…

First time leasing so unsure of process. No need to worry, Brad Darby answered all of my questions and ensured everything ran smoothly. Brad maintained contact throughout the process providing a first class customer service. More than happy to recommend this company, much cheaper than other quotes too. My new car arrived today, the deliver guy was on time and very patient explaining all the gadgets to me.

11 July 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

😇 Thank you, Gail, for your kind words. We are grateful for your 5-star review. Brad will be very pleased that you are happy and clearly content with our service. Thank you again. We wish you a hassle-free and pleasurable driving experience with your new car. 🚙

Rated 5 out of 5 stars

Brad Darby was excellent

Brad Darby was excellent, very easy to understand & very professional. He was in constant contact via phone & email & answered every question I had. Wouldn't hesitate to call him & his colleagues again.
Regards

Kenny Frater

5 July 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

😁 Thank you, Kenny! We gain a lot of pleasure from giving our valued clients satisfaction, and we are extremely grateful to you for taking the time to express yourself and give us a 5-star review. ⭐️⭐️⭐️⭐️⭐️

💬 Your kind comments will be passed to Brad, who will be very proud to have made a lasting impression. Thanks again! 🩵

Rated 5 out of 5 stars

Brad a pleasure to deal with.

After spending a couple of weeks speaking to different companies I had actually given up and decided to take a year extension on my current car. Then Brad called me filling an earlier enquiry. I explained my frustration and what I was looking for. He was honest from the start and there was no sales waffle and hidden costs. Got me the car I wanted for less than the price I was expecting. Great communication throughout. Would definitely use again.

1 May 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thank you, Mark, for your wonderful review. We are all very pleased that you are satisfied with our service. Thank you again for your valued business!

Rated 5 out of 5 stars

Great service

Great service . Very informative from start to finish. Keeping me updated every step of the way , thank you Brad Darby much appreciated a real nice guy 👍

23 May 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thank you, Darren! We appreciate your kind words, and Brad is thrilled he made a good impression. Enjoy your new ride!

Rated 5 out of 5 stars

Fantastic service

BRAD DARBY spoke to me. He helped me decide what car and what specification. He also sorted out finance. He ordered it. He chased it up. He hade sure i got it when i needed it. He kept me fully informed. I could not have asked for a better person to deal with. Brad was knowledgeable, efficient, excellent communicator, fun and kind
He is a credit to the company 000

3 May 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback! ⭐ We're glad you've had a positive experience. 👍🏻 Enjoy your new car, and thank you for choosing Lease Me Cars! 🚙

Rated 5 out of 5 stars

Great experience

Had a great experience with these guys Andy and Brad very understanding and got me a great deal on my ID5
Would recommend 100%

10 April 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback, Mark! ⭐ We're glad you've had a positive experience dealing with Andy and Brad. 👍🏻 Enjoy your new car, and thank you for choosing Lease Me Cars! 🚙

Rated 5 out of 5 stars

Just a big shout out to Brad who works…

Just a big shout out to Brad who works at lease me cars, absolute gentleman!

Couldn’t recommend this guy any more, so helpful, always kept in contact whilst waiting for the car to arrive and always there to help in every way possible.

Easy to get through to and to contact when needed, would highly recommend using these guys if looking to take a new car out.

Thanks again for your help!

14 March 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback, Amir! ⭐ We're glad you've had a positive experience dealing with Brad. 👍🏻 Enjoy your new car, and thank you for choosing Lease Me Cars! 🚙

Rated 5 out of 5 stars

The excellent customer service I…

The excellent customer service I received from Brad Darby made my first car leasing experience simple and informative. Brad was very prompt and helpful and assisted me in getting the best deal possible. I did source other leasing companies for quotes however no other compared to Brad's knowledge and customer service which is the reason I chose Lease Me Cars. I was updated throughout.

29 February 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thank you Cheryl for your lovely feedback. Brad will be very happy to hear this and thank you again for trusting us with your lovely new car!

Rated 5 out of 5 stars

Brad was extremely helpful & good…

Brad darby was extremely helpful & good advice given .allways available for questions. And good after service too .

1 March 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback, Terence! ⭐ We're glad you've had a positive experience dealing with Brad. 👍🏻 Enjoy your new Volkswagen T-Cross, and thank you for choosing Lease Me Cars! 🚙

Rated 5 out of 5 stars

Amazing

Wow. I couldn't even got PCP...really thought leasing was out of the question, but decided to give it a try. Brad was first class...told me from the start that providing I was willing to go ahead, he reckoned he could push it through as my credit score wasn't great.
I decided yes...had a YES the next day and a multiple choice of cars...had a think, decided to take 1...and had the car in no time, and at a very reasonable price aswell!
Will definitely be back in a couple of years, thanks buddy

29 February 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback, Elaine! ⭐ We're glad you've had a positive experience dealing with Brad. 👍🏻 Enjoy your new car, and thank you for choosing Lease Me Cars! 🚙

Rated 5 out of 5 stars

Amazing customer service and Brad and…

Amazing customer service and Brad and Andrew were super supportive.

Thanks for everything and I love the car!

20 February 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thanks for the feedback Daniel! It's a pleasure dealing with you and we hope to serve you again in the future.

Rated 5 out of 5 stars

Easy smooth process

Brad my agent was brilliant very helpful he made the process super easy and not at all stressful as these things sometimes are ! I love my new car and looking forward to many journeys with it .
Thank you 😊

18 January 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thanks for the lovely review, Jane! Brad will be over the moon with your kind words. We hope you enjoy your sporty new motor and look forward to dealing with you again in the future.

Rated 5 out of 5 stars

If you need a car BRAD DARBY is your…

If you need a car BRAD DARBY is your man great service keeps you updated regularly.
Thank you Brad Darby

17 January 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

Thank you John! Brad passes his best wishes to you and thank you again for your valued business.

Rated 5 out of 5 stars

The service is very responsive

The service is very responsive, I was called back not long after I requested a quote, the paperwork was dealt with very efficiently online and I was able to finalise the order in a couple of days. All I had to do was then wait for the order. It was a pleasure doing business with you and would recommend to anyone

16 January 2024
Unprompted review
Lease Me Cars logo

Reply from Lease Me Cars

👏🏻 Thank you very much for your feedback, Dom! ⭐ We're glad you've had a positive experience. 👍🏻 Enjoy your new car, and thank you for choosing Lease Me Cars! 🚙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look