Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more
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LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.
Contact info
Central House, Trentham Business Quarter, Bellringer Road, Stoke-On-Trent, ST4 8GB, Staffordshire, United Kingdom
- 0344 745 1818
- sales@centralcontracts.com
- leasecar.uk
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This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Excellent experience
I had an excellent experience with Leasecar.uk from start to finish. The whole process was smooth, professional, and stress-free, with clear communication throughout.
A special thank you to Stephen Turner, who was incredibly helpful, knowledgeable, and responsive at every stage. He went above and beyond to answer all my questions and made sure everything was handled quickly and efficiently. What really stood out was that Stephen even reached out after delivery to make sure I was enjoying the new car and that everything was going well — a level of customer care that is genuinely rare to find.
I would highly recommend Leasecar.uk to anyone looking for a reliable and professional leasing company. Fantastic service all around!
Very straightforward and tom fielding…
Very straightforward and tom fielding was really helpful
Exemplary and very efficient service
Exemplary and very efficient service. Michelle in particular was brilliant! She dealt promptly with all my questions and it was always a pleasure speaking with her. I would give 6 stars if possible!
Straightforward and Professional
The person I was communicating with - Tom Fielding - was quick to respond and very professional. His personal approach significantly helped make the process smooth.
they dropped my car with no information…
they dropped my car with no information or help with my new car i contacted them by email and made a complaint i am still waiting for a responce not happy at all

Reply from Lease Car
Great Customer Service
From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyundai Tucson. Application and delivery went very smoothly. The car is brilliant and at a very good price.
A great customer experience. Thank you.
Great car lease experience
The lease price for the car was the second cheapest I could find, but we went with Lease Car as they had great online reviews and the other company’s were terrible. Very simple process - an online application and 2 quick calls with Ben Salmon, the sales exec, then delivery was arranged for 11 days later (before 8am, which I thought was great service). Really impressed with that. The car was dropped off in new condition, as you’d expect, and the delivery guy gave me a quick demonstration of some of the cars features. I’ve only had the car a day, but first impressions are great. I really can’t say enough positive things about my experience of this company
Top service!
I’ve never leased a car before and needed help with understanding the process. I spoke with Jim who put my mind at ease, explained every part of the process, kept me up to date with what was happening and when, and always responded to me with any query I had, regardless on how trivial it may have been. The car arrived as planned and Jim followed up on the day of delivery to ensure everything was as arranged. Excellent service, thank you.
Solid, old-fashioned and excellent customer service!
Call me old-fashioned but in an age when most purchasing experiences are cold, dispassionate and often anxiety-inducing, it was the opposite doing business with the team at Lease Car. Stephen Turner was brilliant at putting together a lease package for me, explaining all the options and relaying key information in a straightforward jargon-free manner throughout the process. I never once felt rushed, out of the loop - or confused. Other members of the team were equally helpful and friendly - and I was always able to speak to someone via phone during office hours when needed. Even post-delivery of the car, Stephen and co. are every bit as helpful as they have been from the start. What's not to like or wholeheartedly recommend?! Just brilliant.
Very easy to deal with
Katy Barber has always been easy to deal with and very quick to get back to answer any queries. Thank Katy
Friendly and professional advice
Friendly and professional advice . Quality service. Would recommend using this company. This is the second time I’ve used this company. Lance was extremely helpful.
Trustworthy and dependable
Return customer to Leasecar. They continue to be reliable and trustworthy. Jonathon in particular was excellent throughout. He is attentive and dependable, explains terms clearly, does everything he can to get the answers I need, and is honest and straightforward when something is outside his control. He always follows through and works to find practical options.
Really good speedy experience with Katy…
Really good speedy experience with Katy Barber !
This will be my 3rd Car with yourselves, Katy is so helpful and professional finding the right deal at all times for my budget .
I have been able to gain a dream car .
Thank you so much . I highly recommended your hospitality and great offers to others , which have also had vehicles . 🙂
Great service all round
Great service all round
need to brush up on car preperation lots of little
niggles
Thank you all for my new car
Regards
Tc
Very professional service
Prompt responses from enquiry to sale
Prompt responses from enquiry to sale. Stephen Turner was on hand to answer any questions and provide a number of quotes. Everything was clear and efficient from sale to delivery.
Stephen Bowers was very helpful when…
Stephen Bowers was very helpful when selecting and ordering our new car. Explained the process very well, and answered all questions that we had! Thank you very much Steve and will definitely be recommending if anyone asks about leasing a car
Great service
Tom Fielding was really helpful and made the process very easy. Great customer services, thank you.
5* Experience
Michelle was amazing from start to finish. Clear efficient communications, the process was explained, the few questions I had were supported quickly - 5* experience.
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