Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the syst... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more
It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more
The appointment was set easily and Daniel, the service technician, was friendly, thorough and professional. He was able to locate a small leak and repair it the same day!! Nice having a device like... See more
Company details
Information provided by various external sources
The smart water leak detector that spots hidden leaks before they become bigger problems.
Contact info
United Kingdom
- support@leakbot.io
- leakbot.io
4.7
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got an appointment in a week and the…
I got an appointment in a week and the engineer was polite, friendly and efficient
9 April 2026
Unprompted review
The inspector was very knowledgeable…
The inspector was very knowledgeable and helpful. He spent a lot of time.
7 April 2026
Unprompted review
How's it going?
The company is doing well with staying in contact with the customer. However, the wait time for an appointment is too long.
6 April 2026
Unprompted review
Reply from LeakBot
Thank you for your feedback. We’re really pleased to hear that you felt well supported with our communication throughout.
We do understand your frustration regarding the wait time for an appointment, and we’re sorry for any inconvenience this may have caused. We can see that we attended on April 6th and appreciate your patience while we arranged the visit.
As a preventative service, we aim to schedule appointments as quickly as possible while ensuring the right specialist is available, but we’re always working to improve our response times.
Leakbot Appointment Review
Scheduling someone to come out once the bot detected a leak was terrible. Once the tech came out, he was super knowledgable and personable. He found the leak and fixed it...couldn't ask for anything more.
6 April 2026
Unprompted review
Reply from LeakBot
Thank you for your feedback and providing your details. We really appreciate you taking the time to share your experience.
We’re sorry to hear that arranging the appointment didn’t meet your expectations. We’re always looking for ways to improve our scheduling process, and your comments are really helpful in highlighting where we can do better.
It’s great to hear that once our technician arrived, they provided a knowledgeable and personable service and were able to quickly identify and fix the issue.
Great device
Great device for preventing house damage and saving water. Friendly and helpful support staff and plumbers.
31 March 2026
Unprompted review
I was skeptical at first because…
I was skeptical at first because LeakBot sent a notice indicating I might have a leak. I initially thought it was due to having visitors for a week. A technician named Jesus was sent to my house. He performed a thorough, professional evaluation and found two toilet flaps leaking. I would have never noticed them myself. He replaced the flaps and left me very satisfied with his professional work.
6 April 2026
Unprompted review
Very professional and reassuring.
2 April 2026
Unprompted review
Super nice tech.
3 April 2026
Unprompted review
The techs that have been to my house…
The techs that have been to my house are great and they do a thorough job but I still have a system alarm for over 147 days but there’s nothing wrong in the house. So how do I know when there actually is?? Maybe the bot itself should be replaced??
31 March 2026
Unprompted review
Reply from LeakBot
Hi Erica. Thank you for providing your details. Following your last visit our tech has noted that your fridge is filling up the ice on a regular basis. Our advice would be to isolate the line to the fridge to see if this allows the LeakBot to transition to a leak free status. One of our support team will contact you shortly to provide further guidance. Kind regards.
Good experience!!
Our experience with Trevor has been on two occasions, and he is a credit to your organization.
3 April 2026
Unprompted review
I had an excellent experience with…
I had an excellent experience with LeakBot. The technician, Carl, who came out yesterday, was professional, knowledgeable, and incredibly thorough during the inspection of my home. He took the time to explain everything clearly, answered all of my questions, and made the entire process feel easy and stress-free.
I really appreciated the attention to detail and the care he showed while working in my home. It’s not often you come across service that feels this honest and customer-focused. I would absolutely recommend LeakBot to anyone looking for reliable and professional service!
2 April 2026
Unprompted review
process is straight forward and…
process is straight forward and efficient
1 April 2026
Unprompted review
LeakBot to the rescue
I got a notice on the app that I had a slow leak. I scheduled an appointment. Technician was very knowledgeable and thorough. There were leaks in 2 toilets that I couldn't detect myself. He replaced parts and fixed everything. Great service and it cost nothing. Glad I have LeakBot.
2 April 2026
Unprompted review
Very efficient and thorough
Very efficient and thorough. Pleasant and professional manner.
1 April 2026
Unprompted review
Great company to work side by side…
Great company to work side by side with. I work for a plumbing company and we did some work for them and they were professional and very knowledgeable.
1 April 2026
Unprompted review
Excellent service
Very informative, friendly and professional. Traced leak quickly and explained alternative solutions. Pity he isn't a self employed local plumber as I'd use him all the time.
31 March 2026
Unprompted review
You can still get good service
The Leakbot guy was polite and could not have been more helpful
31 March 2026
Unprompted review
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