LeakBot Reviews 2,277

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 670 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as professional, friendly, and knowledgeable, often praising their efficiency in identifying and repairing leaks. Many people appreciate the excellent service provided, noting the thoroughness and helpfulness of the technicians. The customer service is also consistently described as exceptional, with prompt and effective communication. However, some customers expressed dissatisfaction with the product itself, mentioning issues such as the device losing signal, not detecting leaks, or giving false alarms. A few other people also felt that the quality of the product was inconsistent, with some devices ceasing to function or not working as expected.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the technicians and engineers for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the Leakbot device,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, charming, and... See more

Quality

People report ambiguous experiences with quality. Many customers praise the device for detecting small,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable. 2- I thought the Leakbot was a useless thing. I am g... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

Amazing company and professional engineers This small equipment fitted on my pipe has picked up small little drips and more bigger leaks. Every house should have one fitted. Engineer Blane was e... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

The technician was knowledgeable and…

The technician was knowledgeable and professional. He let me know I placed the leakbot device in the wrong spot. He still ran his tests and determined the leaks were coming from the two bathrooms (shower downstairs, tub upstairs), which is what I assumed. He recommended I start with replacing the cartridges then if that didn’t work, to potentially replace the valves. I gave a 4 star review as I was under the impression the technician would do the work to repair the leak. I even asked that to the leak bot specialist who scheduled the initial appointment with me. They said work would be done free of charge to repair the leak. That did not happen.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied with all aspects of the service I received

I was able to get an appointment booked easily and soon after the leak was detected. The LeakBot Engineer, Blaine, kept me well posted about his arrival time and was friendly, helpful, proactive and professional. He was clearly an expert and was very thorough in tracking down the cause if the leak. Overall, I am extremely satisfied.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is wonderful

Leakbot is wonderful. Spotted a leak and some potential problems nd fixed them. Great concept. Sves me potential trouble and my insurance potential money.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Learned a lot

I appreciated Daniel's willingness to explain how both the Leakbot device worked and how he was detecting potential leaks while he was here. And I appreciated that the visit only too about an hour.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Technician was on time and very…

Technician was on time and very knowledgeable, ran his tests using pressure and quickly found the problem , I have to admit that I couldn’t hear the water running through the flush valve. All issues were addressed, I am very happy ( LeakBot) works to save you money !!!!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. The device and the technology is incredible. Theyinteractions with the company when a leak was detected were simple and straightforward, and the plumber that they sent was first class.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful information

It was helpful to know what was going on in my water system. It was not what I thought and I would have had no way to find out on my own.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Kieran was very friendly and helpful

Kieran was very friendly and helpful. He had to crawl through a small hatch to access the cold water tank with no complaints. He was also very thorough, identified the issue and repaired the small leak. We are very happy with the outcome.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and very friendly

Very efficient and very friendly. the only issue at this stage is that he needs to come back to address a leak issue and needs to provide me with a new leakbot system. I am waiting to be contacted.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Thorough, friendly and educational

Jesus was on time. He explained the process so well. He spent as much time as he needed and completed one repair to a toilet. He was respectful of my time and did what he needed to do without bothering me more than was needed.

22 April 2026
Unprompted review

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