Ethics-fast platforms are rare, and this site stands out. Their plant-based product recommendations have been a perfect match for my lifestyle. Their shift away from selling products shows how much th... See more
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I read a post about vegan pregnancy and went into labor a bit more prepared as a vegan. I had no idea that hospitals wouldn't have vegan options for food. Thank goodness that I packed my bag full of h... See more
Starting a plant-based lifestyle was daunting until I found this site. Their beginner-friendly tips and product suggestions have been so helpful. Their focus on sustainability and ethical brands makes... See more
Big changes in a vegan company. Great place, love it and amazing support!! I'm new to the vegan lifestyle. I contacted Leafysouls to ask about the best way to get started as a beginner and within in... See more
Company details
Information provided by various external sources
Leafy Souls is Brand focused on Ethics and Morality through Veganism. We are selling Vegan Apparel, Cosmetics, Food products & more. Our vision is bring morality back to humanity so that we can create a compassionate and sustainable future.
Contact info
Singapore
- leafysouls.com
People also looked at
HORRIBLE
I hesitated a long time before ordering a pair of shoes from this company. I sure wish I had listened to my gut. Not only is the quality substandard at best, I ordered a size 7.5 however the size I received is about a size too small, so even if I don’t like them, I couldn’t wear them if I had to. They wanted me to send pics?? Whatever you do, DO NOT order from this company.
16 March 2019
Unprompted review
Reply from Leafysouls
Hello Diana,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Avoid Leafy Souls!!
I ordered two bags from Leafy Souls and I echo many of the bad reviews on here - I’ll certainly never go near this ‘brand’ again (if that is what you can call it).. The bags are cheap and they look it - I’m taking them straight to my local charity shop as I will never use them. I wish I’d read the reviews here before I bought them.
I didn’t have shipping issues - I live in HK - but the company did not respond to any of my emailed questions even as they sent me at least two badly written buy-now-or-lose-out special offers every single day since the moment I ordered.
Avoid this site if you value quality or customer service.
This can be
15 March 2019
Unprompted review
Reply from Leafysouls
Hello Jmh2202,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
I ordered from leafy souls based on…
I ordered from leafy souls based on their ethical stance. This is pure lies as everything came from China wrapped in tones of plastic. That's the bits that arrived any way. My order placed in December had a few items the bag strap snapped first use. I only had my phone in it so hardly heavy. The shoes have still not shown up despite around 30 face book posts messenger comments and emails not so much as a reply. Appalling company avoid at all costs.
13 March 2019
Unprompted review
Reply from Leafysouls
Hello Jen,
Apologies that the item you ordered was no packaged as intended, we are working on updating our packaging for items from our store.
On issue f damaged strap, kindly send us an email with the image of damaged strap and we will work on a solution for you. We have a process of replacing damaged items. Contact us on support@leafysouls.com
Terrible
Absolutely terrible- bears no resemblance to photo, takes weeks to arrive and more like £2 than £37
11 March 2019
Unprompted review
Reply from Leafysouls
Hello Nicola,
Apologies for receiving product that was not of the quality expected and portrayed in the images. Kindly contact us on email support@leafysouls.com for us to resolve the issue.
In terms of delivery time, kindly use the link below with information on the same:
https://leafysouls.com/pages/faq-shipping
Horrible Customer Service from these…
Horrible Customer Service from these people...I have been waiting months for a delivery, have requested an update on the status of the order, THREE TIMES and have had no response. They have, howvere taken my payment, very efficieently. and they represent themselves as ethical. What a joke!
5 March 2019
Unprompted review
Reply from Leafysouls
Hello Brian,
Apologies for the bad experience you had. As per your request, we already made a refund of item you purchased due to unavailability of the item in our stock.
As advised kindly check your email on more information with regards to the refund.
Horrible quality
Horrible quality! I regret that I purchased it. If I would knew how the purses actually look like and feels like - I would not pay even $10 for it. Total scam
5 March 2019
Unprompted review
Reply from Leafysouls
Hello Katrina,
Our apologies you feel the quality of the item you purchased in not as you had intended.
Kindly note that we have a process to handle any issues regarding quality issues of products purchased on Leafysouls.com.
Kindly feel free to contact us using the email support@leafysouls.com.
Handbag review
I purchased a handbag without realizing it would be shipped direct from China. The wait was several months (I ordered prior to Christmas) and my emails to customer service were not answered. Finally, I did receive the bag. I’ll use it but had I seen it in the store costing $40 I would not have purchased. The photos in the ad showed vibrant colors; in fact the colors are muted. I won’t order from Leafy Souls again and in the future I will pay more attention to where the product is shipped from and return policies.
4 March 2019
Unprompted review
Reply from Leafysouls
Our apologies we did not meet your expectations for this purchase.
Kindly note as per our shipping information Kindly note that there are some items that are manufactured in China and some manufactured in USA. This information is provided here as well as the shipping duration.
https://leafysouls.com/pages/faq-shipping
Once again our sincere apologies and we hope you will order from us again.
Used another company's design
Despite advertising vegan products, it is interesting that they used (stole?) a picture of a design from BedStu, which happens to make extremely high quality boots and shoes, which are all 100% leather!
4 March 2019
Unprompted review
Reply from Leafysouls
Hello Juanita,
Would you kindly send us an email using the mail support@leafysouls.com specifying the product you are mentioning?
Also kindly note that our products are 100% Vegan. Design might be the same as another products but the materials used in our items are Vegan friendly.
NOT worth it!!!
Take your chances purchasing from this company. Your things will come from China. Although there is a number to call, all correspondences are through email. I received HALF of my order after a month. The bag I ordered wasn’t assembled properly and one or the straps was twisted so the underside shows. I sent them THREE clear pics of the problem and they’re asking for MORE like I’m lying. Asked for a refund of my other item I never recieved because it takes too long to ship and they JUST shipped it anyway. Too bad because I like the idea of what they’re doing but their customer service is TERRIBLE. Buyer beware.
**Update 3/14**
I received my wall tapestry, the second part of my order, two days ago and I like it. It looks like the picture. HOWEVER, the bag is completely poor in construction. Only used it about 8 days when one of the metal pieces from the strap broke.
28 February 2019
Unprompted review
Reply from Leafysouls
Hello Nicki,
Apologies for the challenging experience you faced.
Kindly check your email for our response to you on the issue raised wit regards to damage of your item and replacement after a month.
On the shipping issues, by the time we were receiving your response we had already started the shipping process. We sincerely apologize for any inconveniences caused.
Run away !
I only had half of my order. it's been 2 months that I ordered and I have no news from them anymore, despite my messages. I think they are crooks. In addition, the quality of the sneakers that I bought is very bad. After a week, you can see the glue through the cloth of the sneakers and the sole is peeling off - I write messages to them every day for 10 days now, they do not respond anymore - Run away !
28 February 2019
Unprompted review
Reply from Leafysouls
Apologies for the delayed delivery of one of your items. We have updated our supplier on the issue of the tracking number and we will share with you once we receive an updated tracking number.
On the Quality of your sneakers issue, we would appreciate if you would have informed us of this and we could have worked on a solution for you. Kindly share with us more information on quality of the item using email support@leafysouls.com and we will provide you with a solution.
I bought the messenger bag
I bought the messenger bag. Not only was the color off, but it took over a month to arrive. Within weeks it started to fall apart inside. The zippered compartments fell apart, the Velcro closure was sewn on wrong. Unfortunately I didn’t contact them within 30 days so I am stuck with this crappy bag. Their customer service is the pits. Never again!
27 February 2019
Unprompted review
Reply from Leafysouls
Hello Barbara,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
Chinese product that is marginal
Chinese product that is marginal, construction-wise, at best. Chinese logo on front. Took almost 6 weeks to arrive. Not worth the money charged for this product. Very disappointed.
21 February 2019
Unprompted review
Reply from Leafysouls
Hello Michelle,
We always aim to deliver a great experience to our customers. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We can’t fix the past but you have our commitment to improve on our policies and and speed of response in handling such issues. We would like to inform you that recently we have made changes to our refund policies, our vegan suppliers and also made changes to our internal processes in general so as to prevent this from happening in future.
Once again thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly feel free to reach out to us anytime through our email: support@leafysouls.com
MISLEADING COMPANY
I thought when purchasing a bag from Leafy Souls that they were an American Company. It is very misleading. When I received the bag it was a product of China with a Chinese logo on bag. The tracking for your purchase is in Chinese. NO where on Leafy Souls page does it mention MADE IN CHINA. Is this product even VEGAN? Will be more careful next time.
21 February 2019
Unprompted review
Reply from Leafysouls
Our sincere apologies that you felt information about our company was misleading. Kindly do note that as per our FAQ link, we have our Headquarters based in Singapore and some of our products are from USA and China.
Kindly see more information using this link: https://leafysouls.com/pages/faq-shipping
Please note that all our products are 100% Vegan. We assure you that Quality and Ethical standards are met. We have very strict vetting processes and work with the highest quality control agencies in China.
Also I would recommend if you have any questions or need to seek clarification, kindly feel free to contact us on support@leafysouls.com.
Purchase and Read, products and CS team are awesome!
This is my free opinion. At first, I was skeptical about purchasing but then I gave it a go. I love their Cleo bags, essential oils and some purses I purchased. The customer service team is awesome! I guess we should always look on 2 sides. A business may not be perfect in all aspects but one of the important parts of it is that the company and the team are so willing to assist you through some people take advantage claiming it is damaged, small and many more while they just want a free item. I will surely order from them again. READ their FAQ and Shipping page, guys! So you will not be ignorant also their size guides. Buy and Read!!! Thank you, Leafy Souls! Placing my next order! :)
15 February 2019
Unprompted review
Amazing customer service
Amazing customer service, Connie is so helpful. Great communication. Lovely items on the site.
13 February 2019
Unprompted review
Awesome Bag!!
I am so happy with my RAYE - WOMENS VINTAGE CANVAS HANDBAG, I love that I can put as much items inside. It's so spacious that I once had a sleepover with everything I need in one hand carry bag!
13 February 2019
Unprompted review
I so love my esther bag!!
I so love my esther bag! perfect for everyday use. nice to know that a company like this exist! I'll tell all my vegan friends!! their customer care team is the best!til my next order!!
12 February 2019
Unprompted review
So disappointed with every element of…
So disappointed with every element of my experience buying from Leafy Souls. First up the bag took more than six weeks to arrive. Then when it finally did it's a very sad, faded looking affair with handles that are already fraying and a zip that has a propensity to catch whenever I try and close it. And don't get me started on the incredibly brazen and downright rude tone of the marketing emails that I received from this company. One of their emails was even titled along the lines of how ...how to p*** off a non-vegan in 6 easy steps...as one of "those" myself, it's not nice to feel that you're being rubbished and made to feel like a pariah by the very brand you're buying from. Surely I'm not the only customer who likes to think she has ethical values but still makes alternative food choices?
11 February 2019
Unprompted review
Reply from Leafysouls
Hello Andrea,
Thank you for your review. we are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Veganism is all about compassion and we are really sorry that our emails may have not portrayed that to you. It was not our intention to make any non-vegan feel bad and for that we apologise.
With regard to quality of your order, we have checked on our customer support records for any issue you have raised, and we are unable to find any lodged complains from you. We have reached out to you on the same to see if we can find a solution for the quality issue you have raised. Hoping to hear from you soon so that we can resolve your issue.
Incase you have any issues, kindly feel free to contact us at support@leafysouls.com ? We’ll work with you to resolve any issues as quickly as possible.
I love your charlene essential oil…
I love your charlene essential oil diffuser lamp! With my lemongram aroma therapy oil! The design is great and simple just the way i like it and it really helps me meditate and relax better in my room will definitely buy again to give as gift to my love ones! :)
11 February 2019
Unprompted review
I love it ♥
Wow! I finally got my Cleopatra Sandals today and I am very satisfied with the design and how comfortable it is to wear. It is better than I expected. I'm into flat sandals and their collections are perfect for my style. I would definitely purchase another one soon and confidently recommend their products to my friends.
11 February 2019
Unprompted review
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