Aleyna was quick to respond to my rental enquiry and ensured that everything went smoothly.
Company replied
9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Aleyna was quick to respond to my rental enquiry and ensured that everything went smoothly.
Company replied
Selwyn was extremely helpful and timely in her replies while I was looking for a suitable place to live in Forest Hill. Courteous and knowledgeable, Selwyn sorted a viewing out for me quickly and assi... See more
I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful I have never seen such quick respon... See more
The response to service was very prompt. Selwyn, the member of staff that I spoke with delivered an excellent services. Each time I ring him, who quickly answered the phone and put me through all... See more
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, United Kingdom
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Macy was lovely. She helped me arrange a viewing soon after submitting an enquiry, responded to emails promptly, and was generally polite.
I’ve had a great experience with Leaders so far. The service has been professional, friendly, and efficient from the start. Macy has been especially helpful throughout the process, always responding quickly to my questions, keeping me updated, and making everything as straightforward as possible. She’s been approachable, knowledgeable, and has made the whole experience much less stressful. I really appreciate all of her support and would happily recommend Leaders to anyone looking for a new place to live.
Selwyn was extremely helpful and timely in her replies while I was looking for a suitable place to live in Forest Hill. Courteous and knowledgeable, Selwyn sorted a viewing out for me quickly and assisted me with my enquiries. I cannot recommend her enough.
The response to service was very prompt.
Selwyn, the member of staff that I spoke with delivered an excellent services.
Each time I ring him, who quickly answered the phone and put me through all that was my concern.
And was able to arrange the house viewing same day. Tim also, was quite helpful as well like Selwyn.
That's quite satisfactory.
Macy and Selwyn have been very responsive and was able to address all my inquiries in a very promptly manner. Finding a schedule for viewing the property was smooth with them and everything worked out easily.
Macy was really lovely and extremely helpful when arranging a viewing for my new flat!
Had a great experience with Macy. She was super friendly and reassuring about the process, quickly set up a viewing for me and my partner. Gained confidence that we will be able to find the right property for us.
They are true professionals at what they do and very helpful. I can only express my gratitude. Thank you.
Good agent to work with and fast response time, i love their 3D presentation of desire property, it helps alot .
I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful
I have never seen such quick response from other services I’m pretty much satisfied with selwyn and lillie hand arranged us a viewing in a short time and these guys are doing a great job really appreciate it
I was in touch with Selwyn Pacheco at Leaders estate agents, he was very helpful and communicative and I would definitely recommend.
I’ve really enjoyed dealing with Leaders Forest Hill over the past 3 years. Managing my tenancy was really easy and the staff were communicative via email and phone throughout. The Leaders portal is also super convenient. Selwyn helped me out when I first moved into my last place, dealing with an issue quickly and promptly. He is responsive and enthusiastic which I really appreciate. I’m looking forward to working with him again hopefully for my next property search 😊 after several experiences over the years with dishonest lettings agents and tricky private landlords Leaders was truly a breath of fresh air.
Selwyn has been a massive help in getting me into a lovely flat and has made it so much easier for me to deal with all that comes with moving house! Would definitely recommend him and the company if you're looking to move!

Reply from Leaders - Forest Hill
Aleyna and lillie were really helpful for finding me an property and they are so friendly and sweet by nature as well. Great to have them!!

Reply from Leaders - Forest Hill
I have been using Leaders as my agent for several years now, and the service has been excellent. They are always responsive to my issues and solve them quickly and efficiently. It is comforting to know that if I have any problems with my flat they are there to help, as I do not live in the UK. With new Renters Rights Act, Leaders were very proactive in ensuring that I was informed of the changes and the impact, not only prior to the activation of the Act, but also afterwards. I would definitely recommend as an agent.

Reply from Leaders - Forest Hill
Incredibly prompt and timely responses, Selwyn was lovely to work with and was very helpful with helping me look for a property to let :)

Reply from Leaders - Forest Hill
Communicative & helpful - appreciate the client experience so far!

Reply from Leaders - Forest Hill
I am satisfied with the services I received. They were very helpfull

Reply from Leaders - Forest Hill
Macy was very friendly on call and helpful to book a viewing for a property!

Reply from Leaders - Forest Hill
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