Leaders - Beckenham Reviews 

128
•
TrustScore 5 out of 5

4.8

73 High Street, BR3 1AN Beckenham, GB

•

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Rated 5 out of 5 stars

It took a while to sell the house but due to the help and advice of our Estate Agent Adrian Burch things started moving quickly

Rated 5 out of 5 stars

We have had a really positive experience with Leaders – Beckenham while arranging the rental of our new home. The team has been helpful, professional and supportive throughout the process, making e... See more

Rated 5 out of 5 stars

I have not one bad thing to say in regards to Leaders Beckenham I have to say! I was in search for a 1 bed rental and went through so many different agencies, agents and viewings. All of th... See more

Rated 5 out of 5 stars

Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Beckenham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 73 High Street, BR3 1AN, Beckenham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

2,517 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with leaders, in particular with Harrison. He was great throughout and explained everything in depth.

10 April 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Natasha

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Harrison a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great service from Harrison

Great service from Harrison Barnes . He kept me well informed about everything and paid attention to the finer details.

9 April 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Michele

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Harrison a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Amazing Beckenham Team!

Amazing Beckenham Team!

I had a terrible experience selling my property due to unreasonable behaviour from the purchaser and their lawyer. There was a total lack of management of the process by my instructed estate agent. I was in a chain where Rizwan Ali (Riz) from Leaders was the agent for the asset I was purchasing. Without his professionalism, calm and kind demeanour and persistence, the sale would simply have collapsed. I built a great rapport with him and Adrian and I am forever indebted to them for helping me get this sale and purchase across the line. I would fully recommend them to anyone selling and I would hire them for my own sales in a heartbeat.

31 March 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Charlotte

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rizwan, Adrian and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great

We approached Leaders, Beckenham branch, to sell our flat in July 2024. I was very impressed with the service and support given by Rizwan Ali. Riz was amazing supporting us through the process, regularly keeping us updated and going above and beyond to make it happen.

1 April 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Chrissi

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rizwan a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I rang the office in Beckenham and have…

I rang the office in Beckenham and have the pleasure of speaking with one of the most knowledgeable, professional and experienced staff Molly Lucking who assisted my in finding my rental home. She took the time to listen to my requirements and provided me with additional information that would make my enquiries easier. Just wow! I’m definitely happy that I got her! I have rang other estate agents and they appears to have a rushed response and come across rude, aggressive and disrespectful. Thank God there’s pleasant people still around. Thank you Molly!! I hope you get a promotion or bonus for your professionalism and dedication in making sure I’m happy and satisfied with my enquiries! This is by far my easiest five stars…..Well done Molly💓

5*⭐️⭐️⭐️⭐️⭐️👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

13 March 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Trisha

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Molly a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thanks Adrian

Adrian at the Leaders Beckenham was a massive help during my recent flat purchase. He responded quickly to requests and helped speed things along. Huge thanks!

20 February 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Kwaku

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Adrian a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

From tenant to owner …

Adrian and his team handled my transition from a long-term tenant to a property owner with utmost care and diligence. I wholeheartedly recommend both Leaders Sales and Leaders Lettings.

6 August 2024
Unprompted review
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Reply from Leaders - Beckenham

Dear Davey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great service

Rizwan was a joy to deal with, always on point and giving us updates swiftly. We hope to use his services when we sell our other flat which you are currently letting out for us. He's a very helpful young man and a credit to Leaders.

31 January 2025
Unprompted review
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Reply from Leaders - Beckenham

Dear Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Very professional service

All the staff are very helpful with great work ethics and.proffesionalism Molly in particular.

15 November 2024
Unprompted review
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Reply from Leaders - Beckenham

Dear K
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Molly a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

A huge thank you to Molly our lettings…

A huge thank you to Molly our lettings agent! From start to finish she was professional and understandable. Incredibly responsive knowledgeable throughout the whole process! The process has helped us secure a new home quickly and efficiently!
Thank you Molly.

3 September 2024
Unprompted review
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Reply from Leaders - Beckenham

Dear Ruby

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Selling a property

The team of my local branch were excellent in every way from the first visit to the final Exchange and Completion. Why would I recommend them?
Professional, knowledgeable about the market and procedures involved and quick to get back with advice. Above all, a sense of humour - absolutely vital in the stressful world of selling a property.

6 August 2024
Unprompted review
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Reply from Leaders - Beckenham

Dear LJV

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Leaders specially with Molly. From the start of our search to the final move day! Molly was so helpful, responsive, and attentive to our needs. She made the entire process smooth and stress-free.
Thank you, Molly and team, for your exceptional support!

1 August 2024
Unprompted review
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Reply from Leaders - Beckenham

Dear Daisy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Molly and the Beckenham team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Outstanding service from Rizan Ali

Outstanding service from Rizwan Ali he went far beyond his duties.
Very polite and understanding worked very hard to get my flat off the market and sold, he worked harder than the solicitors.
If I could I would give him 10 Stars.
Outstanding performance.
Thank you
Anna Acosta

9 April 2024
Unprompted review
Leaders  - Beckenham logo

Reply from Leaders - Beckenham

Dear Anna

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I have recently moved to a lovely flat…

I have recently moved to a lovely flat by Beckenham Place Park. There were a few complications with the purchase and Adrian and Riz from the Leaders Beckenham branch were very helpful opening up communication with the seller and freeholder and getting the purchase pushed through.
Tim G.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Estate Agent

Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In particular, Adrian Burch at the Beckenham Branch has been brilliant in the recent sale of my flat. He's a highly experienced agent who takes you through each step of what can be a very stressful experience, making it a lot easier!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Rizwan did an amazing job, 100% recommend!

What can I say, Rizwan Ali was amazing, took care of everything well, and kept us updated. I felt like he cared for us and was a genuinely nice person. Thank you so much for all your hard work, I hope that you will be rewarded by your company for the amazing work that you are doing.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Professional and good communication

Thanks to the team at Leaders Beckenham, Adrian and Riz, for helping to find and purchase my new home. I've just moved in and grateful for their support throughout the process and making sure it all went smoothly.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Worst ever estate agency

Worst ever estate agency! Took our deposit back so how much We earn to rent a property and good to go, but after two weeks apparently online hub decline to rent from them as We not earn enough to pay rent! What !!??? Then We wait 3 weeks after 1emails and calls , they return our deposit ! Never ever use them agin!!

5 May 2023
Unprompted review
Leaders  - Beckenham logo

Reply from Leaders - Beckenham

Dear Elena,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Rated 5 out of 5 stars

Selling my flat couldn’t have been…

Selling my flat couldn’t have been easier and hassle free. Adrian Burch from the Beckenham branch was most helpful and always ready to answer questions and give advice which meant that a buyer was found quickly. Lily Francis was always charming and a pleasure to contact. Both were most professional and I felt very comfortable working with them from beginning to completion.

27 January 2023
Unprompted review
Leaders  - Beckenham logo

Reply from Leaders - Beckenham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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