LawDepot Reviews 

7,996
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 533 reviews, reviewers had a great experience with this company. Customers frequently mention that the legal forms are simple to fill out, highly comprehensive, and very easy to navigate for various needs. Many people truly appreciate the helpful selection of templates and the convenient ability to update their documents whenever needed. Some reviewers were not happy with unexpected subscription charges and undisclosed billing details encountered after completing their documents. Consumers also mentioned that the monthly pricing plans were not clearly indicated during initial signup, leading to frustrating surprise costs. A few users additionally experienced difficulties when trying to manage their accounts or resolve payment issues.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting a simple, straightforward process that... See more

Website

Reviewers mention ambiguous feedback about website experiences, with strongly divided opinions among users.... See more

Service

Clients share ambiguous opinions on service, reflecting a high level of disagreement among users. Many... See more

Payment

Customers had negative experiences with payment, consistently reporting frustration over unexpected... See more

Price

Consumers find price to be ambiguous, with widespread frustration over unexpected subscription fees and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It logged me out and I was unable to re-enter my document after printing one copy. Had to go to a copy machine to obtain second copy. Otherwise, priced right and efficient solution to creating docum... See more

Company replied

Rated 3 out of 5 stars

With AI I should now be able to get questions answered immediately. Maybe I can now that I purchased a license.-Got a license and no, their AI is insufficient relative to other AIs. And now that I hav... See more

Company replied

Rated 5 out of 5 stars

With a few forms for her Ill brother. Lawdepot required a subscription but had a seven day free review period. The forms worked their magic. I cancelled the sub, had a bit of trouble and wro... See more

Company replied

Rated 5 out of 5 stars

I guess I won't know how legally binding this document was until after I'm gone but this was easy to put together, hopefully checks all the boxes and is the responsible thing to do for our heirs. The... See more

Company replied


Company details

  1. Legal Services
  2. Association or Organization

Written by the company

More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.

Written by the company

Print or Download Your Customized Legal Document in 5-10 minutes
Whether you are interested in protecting your estate, managing a rental property, setting up a business or any other situation requiring legal forms, LawDepot's extensive selection of documents and legal resources are easy to use and will save you the cost of expensive legal fees. All of our documents are created and updated by a team of in-house lawyers since 2001.
Knowledgeable Support Team
We have one of the best support teams in the business. We're available to assist you Monday to Friday, 8am to 7pm ET by phone, chat or email.

Our Customer Commitment

Clear choices. Convenient subscription management. Support when you need it.

At LawDepot, we want customers to feel informed and confident from the start. Before checkout, customers can review pricing, subscription terms, renewal details, and cancellation information. After purchase, they can manage their account online, update or cancel their subscription, or get support by phone, chat, email, and our online Help Center.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

All reviews

(7,996)

535 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Straightforward & Simple

It was all very straightforward which I greatly appreciate. Thank you for this painless service!

15 August 2026
LawDepot logo

Reply from LawDepot

We're so glad to hear that you found our service straightforward and painless! Your positive feedback truly brightens our day. Thank you for sharing your experience.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Ease of creating a revocable living trust

It was easy to go thru and list the required information.

15 August 2026
LawDepot logo

Reply from LawDepot

We're so pleased to hear that you found the process of providing information straightforward and easy. We truly appreciate your positive feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to use!

14 August 2026
LawDepot logo

Reply from LawDepot

Thank you for your feedback! We're pleased to know that you found LawDepot easy to use. Our team works hard to create a straightforward and efficient experience, and it's great to hear that reflected in your experience. We appreciate your support!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Ease of use

Very easy use walk through each section without questions.

11 August 2026
LawDepot logo

Reply from LawDepot

We're so glad to hear that you found the process easy and straightforward. Your positive feedback is truly appreciated!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

easy to follow and use

It was actually pretty easy and I was able to go back and change things without having to start over... and they explain everything along the way.

10 August 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that you found the process straightforward and appreciated the ability to make changes easily. We also value your feedback on our explanations. Thank you for your positive review!

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Big fat lie on free

10 August 2026
LawDepot logo

Reply from LawDepot

Hi Charlotte,

We're sorry to hear you felt misled.

LawDepot offers several access options, including paid document licenses, subscription plans, and a Free 7-Day Trial. The terms, pricing, and renewal information for each option are presented during the checkout process so customers can choose the option that best meets their needs.

Because we want to protect your privacy, we're unable to discuss account-specific details in a public forum. However, we've previously reached out to offer assistance and would still welcome the opportunity to address any concerns or answer any questions about your purchase.

If you'd like us to review your concerns further, please email us at ClientAdvocate@lawdepot.com, and we'll be happy to assist.

Kind regards,
Linda
Customer Support

Rated 5 out of 5 stars

Easy and simple to use.

Easy and simple to use.

9 August 2026
LawDepot logo

Reply from LawDepot

We're so happy to hear that you found our product easy and simple to use. We truly appreciate your wonderful feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

We were working on securing our estate…

We were working on securing our estate and funding a trust. This site helped us draft the documents we would need to accomplish this.

7 August 2026
LawDepot logo

Reply from LawDepot

We're so glad to hear our site was helpful in drafting the necessary documents for securing your estate and funding your trust. We appreciate you sharing your positive experience with us.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Iron Clad or Not?

If these documents hold up in court, if challenged, then this was a great experience. I'm just afraid they are not iron clad because I don't know what I don't know. But they were definitely easy to fill out.

5 August 2026
LawDepot logo

Reply from LawDepot

We appreciate your feedback and are glad to hear that you found the documents easy to complete. We understand your concern about the legal robustness of the documents and the desire for absolute certainty. We continuously work to ensure our offerings are as comprehensive as possible.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Cannot print my document after making…

Cannot print my document after making my password

5 August 2026
LawDepot logo

Reply from LawDepot

Hi Anita,

We're sorry to hear you've had trouble printing your document.

Documents can be printed from your LawDepot account through the My Documents section. After opening your document, it will appear as a PDF, which can then be printed using your browser or PDF viewer's print function.

We'd like to help resolve this for you. Our team has already reached out with instructions and assistance, but if you're still experiencing difficulties, please contact us. You can also call our Customer Support team Monday through Friday, from 8:00 a.m. to 5:00 p.m. ET, and we'll be happy to walk you through the process.

Alternatively, you can email us at ClientAdvocate@lawdepot.com so we can investigate further and help get your document printed.

Kind regards,
Linda
Customer Support

Rated 3 out of 5 stars
LawDepot logo

Reply from LawDepot

Hi Ashish,

We're sorry to hear about your experience and understand how unexpected charges can be frustrating.

LawDepot's free trial automatically converts to a paid subscription unless it is cancelled before the renewal date. Information about subscription pricing and renewal timing is provided during signup, throughout the checkout process, and again in the confirmation email sent after registration.

After reviewing the matter, our customer support team was able to assist and provide a resolution. We encourage any customer with questions about their subscription or billing to contact us directly, and we'll be happy to help.

Thank you for taking the time to share your feedback.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

good very good

good very good

26 May 2026
LawDepot logo

Reply from LawDepot

Thank you for your review! We're delighted to hear you had a very good experience with LawDepot. We appreciate your support and look forward to helping you again in the future.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

super fast

This has been an easy, seamless process

8 March 2026
LawDepot logo

Reply from LawDepot

We are so pleased to hear that you found the process to be smooth and straightforward. Thank you for your wonderful feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Ease of use

Ease of use and clear explanations

3 August 2026
LawDepot logo

Reply from LawDepot

We're so glad you found our explanations clear and our service easy to use. Thank you for your positive feedback!

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

Failed to cancel. Failed to provide customer service.

Law Depot did not cancel during my trial, which is likely due to a connectivity glitch at the time I cancelled. After that they do not communicate with subscribers at all via email. No reminder about end of free trial. No receipts emailed. No information about how to better utilized the services they charged you for. They just silently charge your credit card. They want to take your money for doing nothing. I contact 2 people to help. The only date I saved documents was the same day I cancelled the subscription 3/16/26, and nothing since. They do not track log in activity and will not give me the refund I requested of $51.96. They only got 4 months from me, but I guarantee you there are others in the same boat. This company does not care about customer service or transparency. They hide behind there lengthy terms & conditions and hope people forget they signed up for a free trial. Scam. Go somewhere else. Get a really attorney.

31 July 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Hi Mysha,

Thank you for taking the time to share your experience. We're sorry to hear that you were frustrated with your subscription and the outcome of your request.

We strive to be transparent about our subscription service. When a customer signs up for a free trial, account details, including subscription information and renewal terms, are provided during signup and in the account confirmation email. Customers can manage or cancel their subscription through their account at any time, and our support team is also available to assist when contacted.

We would also like to clarify that billing history and receipts are available within a customer's account. As a subscription-based service, charges are associated with continued access to the service rather than account activity, and we do not track login or document usage activity beyond the information available in the account itself.

We understand that this does not change your experience, and we're sorry that we were unable to reach a resolution that met your expectations. We appreciate your feedback, as it helps us evaluate how we communicate account and subscription information to our customers.

Regards,
Linda
Customer Support

Rated 5 out of 5 stars

Quick and easy..

Quick and easy... very user friendly!

29 July 2026
LawDepot logo

Reply from LawDepot

We are so glad to hear that you found our service quick and user-friendly. We truly appreciate your positive feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

These are my final wishes 07272026

this was an easy process

27 July 2026
LawDepot logo

Reply from LawDepot

We're so happy to hear that you found the process easy! We truly appreciate your positive feedback and thank you for sharing your experience.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy

Easy, quick

26 July 2026
LawDepot logo

Reply from LawDepot

Thank you, Bonnie, for your review! We're glad to hear you found LawDepot easy and quick to use. Making legal document creation simple and efficient is what we strive for. We appreciate your feedback and thank you for choosing LawDepot!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Landlord seeking Rental lease agreement

It was simple, self guided and secure. The cost and service provided was worth it.

26 July 2026
LawDepot logo

Reply from LawDepot

We're so glad to hear that you found our service simple, self-guided, and secure. Your positive feedback about the value and service provided truly brightens our day!

Sincerely,
Linda
Customer Support

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